Related papers: Generating Persuasive Responses to Customer Review…
Generating long and informative review text is a challenging natural language generation task. Previous work focuses on word-level generation, neglecting the importance of topical and syntactic characteristics from natural languages. In…
In recent years, many studies extract aspects from user reviews and integrate them with ratings for improving the recommendation performance. The common aspects mentioned in a user's reviews and a product's reviews indicate indirect…
In recent years, the generation of conversation content based on deep neural networks has attracted many researchers. However, traditional neural language models tend to generate general replies, lacking logical and emotional factors. This…
Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer…
Question-answering plays an important role in e-commerce as it allows potential customers to actively seek crucial information about products or services to help their purchase decision making. Inspired by the recent success of machine…
A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…
Recently, recommender systems have been able to emit substantially improved recommendations by leveraging user-provided reviews. Existing methods typically merge all reviews of a given user or item into a long document, and then process…
In real-world debates, the most common way to counter an argument is to reason against its main point, that is, its conclusion. Existing work on the automatic generation of natural language counter-arguments does not address the relation to…
In this paper, we investigate the task of aggregating search results from heterogeneous sources in an E-commerce environment. First, unlike traditional aggregated web search that merely presents multi-sourced results in the first page, this…
Opinion formation and persuasion in argumentation are affected by three major factors: the argument itself, the source of the argument, and the properties of the audience. Understanding the role of each and the interplay between them is…
We aim to overcome the lack of diversity in responses of current dialogue systems and to develop a dialogue system that is engaging as a conversational partner. We propose a generator-evaluator model that evaluates multiple responses…
The product reviews are posted online in the hundreds and even in the thousands for some popular products. Handling such a large volume of continuously generated online content is a challenging task for buyers, sellers, and even…
It is time-consuming to find the best product among many similar alternatives. Comparative sentences can help to contrast one item from others in a way that highlights important features of an item that stand out. Given reviews of one or…
Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…
Opinion summarization is the task of automatically creating summaries that reflect subjective information expressed in multiple documents, such as product reviews. While the majority of previous work has focused on the extractive setting,…
In the e-commerce realm, compelling advertising images are pivotal for attracting customer attention. While generative models automate image generation, they often produce substandard images that may mislead customers and require…
Previous studies showed that replying to a user review usually has a positive effect on the rating that is given by the user to the app. For example, Hassan et al. found that responding to a review increases the chances of a user updating…
Automatic news comment generation is a new testbed for techniques of natural language generation. In this paper, we propose a "read-attend-comment" procedure for news comment generation and formalize the procedure with a reading network and…
We explore question generation in the context of knowledge-grounded dialogs focusing on explainability and evaluation. Inspired by previous work on planning-based summarisation, we present a model which instead of directly generating a…
In retrieval-based dialogue systems, a response selection model acts as a ranker to select the most appropriate response among several candidates. However, such selection models tend to rely on context-response content similarity, which…