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Effective workplace communication is essential for managerial success, yet many managers lack access to tailored and sustained training. Although AI-assisted communication systems may offer scalable training solutions, little is known about…

Human-Computer Interaction · Computer Science 2025-05-22 Lance T. Wilhelm , Xiaohan Ding , Kirk McInnis Knutsen , Buse Carik , Eugenia H. Rho

Classroom dialogue plays a crucial role in fostering student engagement and deeper learning. However, analysing dialogue sequences has traditionally relied on either theoretical frameworks or empirical descriptions of practice, with limited…

Artificial Intelligence · Computer Science 2024-11-14 Yun Long , Yu Zhang

This paper introduces DeepPsy-Agent, an innovative psychological support system that combines the three-stage helping theory in psychology with deep learning techniques. The system consists of two core components: (1) a multi-stage…

Artificial Intelligence · Computer Science 2025-03-21 Kai Chen , Zebing Sun

As AI usage becomes more prevalent in social contexts, understanding agent-user interaction is critical to designing systems that improve both individual and group outcomes. We present an online behavioral experiment (N = 243) in which…

Computer Science and Game Theory · Computer Science 2026-02-16 Kehang Zhu , Nithum Thain , Vivian Tsai , James Wexler , Crystal Qian

Providing effective, personalized support is critical for helping students overcome conceptual difficulties in physics. However, established scaffolding methods, such as structured tiered support, are often too resource-intensive for…

Physics Education · Physics 2025-08-11 E. Becker , J. Wünsche , J. M. Veith , J. Schrader , P. Bitzenbauer

In this paper, we present a methodology for the development of embodied conversational agents for social virtual worlds. The agents provide multimodal communication with their users in which speech interaction is included. Our proposal…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-29 D. Griol , A. Sanchis , J. M. Molina , Z. Callejas

Empathetic response generation is designed to comprehend the emotions of others and select the most appropriate strategies to assist them in resolving emotional challenges. Empathy can be categorized into cognitive empathy and affective…

Computation and Language · Computer Science 2024-08-01 Yuxuan Hu , Minghuan Tan , Chenwei Zhang , Zixuan Li , Xiaodan Liang , Min Yang , Chengming Li , Xiping Hu

We focus on the problem of designing an artificial agent (AI), capable of assisting a human user to complete a task. Our goal is to guide human users towards optimal task performance while keeping their cognitive load as low as possible.…

Robotics · Computer Science 2019-11-05 Gilwoo Lee , Christoforos Mavrogiannis , Siddhartha S. Srinivasa

Despite the high prevalence and burden of mental health conditions, there is a global shortage of mental health providers. Artificial Intelligence (AI) methods have been proposed as a way to address this shortage, by supporting providers…

Human-Computer Interaction · Computer Science 2024-01-09 William R. Kearns , Jessica Bertram , Myra Divina , Lauren Kemp , Yinzhou Wang , Alex Marin , Trevor Cohen , Weichao Yuwen

We conducted an International AI Negotiation Competition in which participants designed and refined prompts for AI negotiation agents. We then facilitated over 180,000 negotiations between these agents across multiple scenarios with diverse…

Artificial Intelligence · Computer Science 2026-01-15 Michelle Vaccaro , Michael Caosun , Harang Ju , Sinan Aral , Jared R. Curhan

Game environments offer a unique opportunity for training virtual agents due to their interactive nature, which provides diverse play traces and affect labels. Despite their potential, no reinforcement learning framework incorporates human…

Artificial Intelligence · Computer Science 2024-07-29 Matthew Barthet , Roberto Gallotta , Ahmed Khalifa , Antonios Liapis , Georgios N. Yannakakis

The delivery of mental health interventions via ubiquitous devices has shown much promise. A conversational chatbot is a promising oracle for delivering appropriate just-in-time interventions. However, designing emotionally-aware agents,…

Human-Computer Interaction · Computer Science 2019-07-24 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

Trust is not just a cognitive issue but also an emotional one, yet the research in human-AI interactions has primarily focused on the cognitive route of trust development. Recent work has highlighted the importance of studying affective…

Human-Computer Interaction · Computer Science 2024-11-11 Ruoxi Shang , Gary Hsieh , Chirag Shah

Social robots hold promise for reducing job interview anxiety, yet designing agents that provide both psychological safety and instructional guidance remains challenging. Through a three-phase iterative design study (N = 8), we empirically…

Human-Computer Interaction · Computer Science 2026-01-19 Wanqi Zhang , Jiangen He , Marielle Santos

Integrating generative AI such as Large Language Models into social robots has improved their ability to engage in natural, human-like communication. This study presents a method to examine their persuasive capabilities. We designed an…

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…

Human-Computer Interaction · Computer Science 2025-09-23 Jina Suh , Lindy Le , Erfan Shayegani , Gonzalo Ramos , Judith Amores , Desmond C. Ong , Mary Czerwinski , Javier Hernandez

One of the long-standing aspirations in conversational AI is to allow them to autonomously take initiatives in conversations, i.e., being proactive. This is especially challenging for multi-party conversations. Prior NLP research focused…

Human-Computer Interaction · Computer Science 2025-02-19 Xingyu Bruce Liu , Shitao Fang , Weiyan Shi , Chien-Sheng Wu , Takeo Igarashi , Xiang Anthony Chen

The humans are affective and cognitive beings relying on memories for their individual and social identities. Also, human dyadic bonds require some common beliefs such as empathetic behaviour for better interaction. In this sense, research…

Computers and Society · Computer Science 2020-03-11 Nuno A. C. Henriques , Helder Coelho , Leonel Garcia-Marques

In this paper, we present e-Genia3 an extension of AgentSpeak to provide support to the development of empathic agents. The new extension modifies the agent's reasoning processes to select plans according to the analyzed event and the…

Multiagent Systems · Computer Science 2022-08-02 Joaquin Taverner , Emilio Vivancos , Vicente Botti

Many intelligent systems currently interact with others using at least one of fixed communication inputs or preset responses, resulting in rigid interaction experiences and extensive efforts developing a variety of scenarios for the system.…

Artificial Intelligence · Computer Science 2019-09-17 Richard G. Freedman , Yi Ren Fung , Roman Ganchin , Shlomo Zilberstein