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Online community moderators often rely on social signals such as whether or not a user has an account or a profile page as clues that users may cause problems. Reliance on these clues can lead to "overprofiling'' bias when moderators focus…

Computers and Society · Computer Science 2026-01-06 Nathan TeBlunthuis , Benjamin Mako Hill , Aaron Halfaker

AI audits are an increasingly popular mechanism for algorithmic accountability; however, they remain poorly defined. Without a clear understanding of audit practices, let alone widely used standards or regulatory guidance, claims that an AI…

Computers and Society · Computer Science 2023-10-05 Sasha Costanza-Chock , Emma Harvey , Inioluwa Deborah Raji , Martha Czernuszenko , Joy Buolamwini

Algorithmic agents permeate every instant of our online existence. Based on our digital profiles built from the massive surveillance of our digital existence, algorithmic agents rank search results, filter our emails, hide and show news…

Computers and Society · Computer Science 2025-10-30 B. Bodo , N. Helberger , K. Irion , F. Zuiderveen Borgesius , J. Moller , B. Van der Velde , N. Bol , B. van Es , C. de Vreese

Social media has shaken the foundations of our society, unlikely as it may seem. Many of the popular tools used to moderate harmful digital content, however, have received widespread criticism from both the academic community and the public…

Social and Information Networks · Computer Science 2020-10-21 Jiachen Jiang , Soroush Vosoughi

Data-driven predictive algorithms are widely used to automate and guide high-stake decision making such as bail and parole recommendation, medical resource distribution, and mortgage allocation. Nevertheless, harmful outcomes biased against…

Computers and Society · Computer Science 2022-06-03 Atoosa Kasirzadeh

The Ubiquitous nature of smartphones has significantly increased the use of social media platforms, such as Facebook, Twitter, TikTok, and LinkedIn, etc., among the public, government, and businesses. Facebook generated ~70 billion USD in…

Artificial Intelligence · Computer Science 2021-06-15 Shahid Alam , Juvariya Khan

Modern social media platforms play an important role in facilitating rapid dissemination of information through their massive user networks. Fake news, misinformation, and unverifiable facts on social media platforms propagate disharmony…

Machine Learning · Computer Science 2023-10-24 Mor Oren-Loberman , Vered Azar , Wasim Huleihel

Social media platforms offer numerous benefits and allow people to come together for various causes. Many communities, academia, government agencies, institutions, healthcare, entertainment, and businesses are on social media platforms.…

Cryptography and Security · Computer Science 2025-09-29 Smita Khapre , Sudhanshu Semwal

Digital platforms such as social media and e-commerce websites adopt Recommender Systems to provide value to the user. However, the social consequences deriving from their adoption are still unclear. Many scholars argue that recommenders…

Information Retrieval · Computer Science 2024-09-26 Erica Coppolillo , Simone Mungari , Ettore Ritacco , Francesco Fabbri , Marco Minici , Francesco Bonchi , Giuseppe Manco

Large technology firms face the problem of moderating content on their online platforms for compliance with laws and policies. To accomplish this at the scale of billions of pieces of content per day, a combination of human and machine…

Applications · Statistics 2023-06-14 Xuan Yang , Andrew J Smart , Daniel Theron

Faced with the scale and surge of misinformation on social media, many platforms and fact-checking organizations have turned to algorithms for automating key parts of misinformation detection pipelines. While offering a promising solution…

Computers and Society · Computer Science 2022-05-02 Terrence Neumann , Maria De-Arteaga , Sina Fazelpour

We present an approach for selecting objectively informative and subjectively helpful annotations to social media posts. We draw on data from on an online environment where contributors annotate misinformation and simultaneously rate the…

Social and Information Networks · Computer Science 2022-10-31 Stefan Wojcik , Sophie Hilgard , Nick Judd , Delia Mocanu , Stephen Ragain , M. B. Fallin Hunzaker , Keith Coleman , Jay Baxter

The term filter bubble has been coined to describe the situation of online users which---due to filtering algorithms---live in a personalised information universe biased towards their own interests.In this paper we use an agent-based…

Social and Information Networks · Computer Science 2017-01-01 Thomas Gottron , Felix Schwagereit

The social implications of algorithmic decision-making in sensitive contexts have generated lively debates among multiple stakeholders, such as moral and political philosophers, computer scientists, and the public. Yet, the lack of a common…

Artificial Intelligence · Computer Science 2019-12-13 Atoosa Kasirzadeh

Personalization is pervasive in the online space as, when combined with learning, it leads to higher efficiency and revenue by allowing the most relevant content to be served to each user. However, recent studies suggest that such…

Computers and Society · Computer Science 2017-07-10 L. Elisa Celis , Nisheeth K. Vishnoi

The fast spreading adoption of machine learning (ML) by companies across industries poses significant regulatory challenges. One such challenge is scalability: how can regulatory bodies efficiently audit these ML models, ensuring that they…

Machine Learning · Computer Science 2022-06-20 Tom Yan , Chicheng Zhang

Social media (SM) data provides a vast record of humanity's everyday thoughts, feelings, and actions at a resolution previously unimaginable. Because user behavior on SM is a reflection of events in the real world, researchers have realized…

Computers and Society · Computer Science 2017-06-21 Lawrence Phillips , Chase Dowling , Kyle Shaffer , Nathan Hodas , Svitlana Volkova

There has been an increasingly widespread agreement among both academic circles and the general public that the Social Media Platforms (SMPs) play a central role in the dissemination of harmful and negative sentiment content in a…

Social and Information Networks · Computer Science 2023-09-15 Ritumbra Manuvie , Saikat Chatterjee

Personal moderation tools on social media platforms let users control their news feeds by configuring acceptable toxicity thresholds for their feed content or muting inappropriate accounts. This research examines how four critical…

Human-Computer Interaction · Computer Science 2024-03-05 Shagun Jhaver

With the rising participation of the common mass in social media, it is increasingly common now for policymakers/journalists to create online polls on social media to understand the political leanings of people in specific locations. The…

Computers and Society · Computer Science 2022-09-26 Souvic Chakraborty , Pawan Goyal , Animesh Mukherjee