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By filtering the content that users see, social media platforms have the ability to influence users' perceptions and decisions, from their dining choices to their voting preferences. This influence has drawn scrutiny, with many calling for…

Computers and Society · Computer Science 2021-11-03 Sarah H. Cen , Devavrat Shah

People form judgments and make decisions based on the information that they observe. A growing portion of that information is not only provided, but carefully curated by social media platforms. Although lawmakers largely agree that…

Computers and Society · Computer Science 2023-04-21 Sarah H. Cen , Aleksander Madry , Devavrat Shah

Social media platforms curate access to information and opportunities, and so play a critical role in shaping public discourse today. The opaque nature of the algorithms these platforms use to curate content raises societal questions. Prior…

Computers and Society · Computer Science 2023-03-08 Basileal Imana , Aleksandra Korolova , John Heidemann

Participation on social media platforms has many benefits but also poses substantial threats. Users often face an unintended loss of privacy, are bombarded with mis-/disinformation, or are trapped in filter bubbles due to over-personalized…

Social and Information Networks · Computer Science 2020-09-17 Christian von der Weth , Ashraf Abdul , Shaojing Fan , Mohan Kankanhalli

Today's online platforms rely heavily on recommendation systems to serve content to their users; social media is a prime example. In turn, recommendation systems largely depend on artificial intelligence algorithms to decide who gets to see…

Computers and Society · Computer Science 2023-02-10 Anna-Katharina Meßmer , Martin Degeling

Nowadays, artificial intelligence algorithms are used for targeted and personalized content distribution in the large scale as part of the intense competition for attention in the digital media environment. Unfortunately, targeted…

Social and Information Networks · Computer Science 2018-12-05 Sina Mohseni , Eric Ragan

Recommendation algorithms (RS) used by social media, like YouTube, significantly shape our information consumption across various domains, especially in healthcare. Hence, algorithmic auditing becomes crucial to uncover their potential bias…

Social and Information Networks · Computer Science 2024-04-12 Mohammed Lahsaini , Mohamed Lechiakh , Alexandre Maurer

How can society understand and hold accountable complex human and algorithmic decision-making systems whose systematic errors are opaque to the public? These systems routinely make decisions on individual rights and well-being, and on…

Human-Computer Interaction · Computer Science 2021-11-01 J. Nathan Matias , Austin Hounsel , Nick Feamster

Data generated by audits of social media websites have formed the basis of our understanding of the biases presented in algorithmic content recommendation systems. As legislators around the world are beginning to consider regulating the…

Information Retrieval · Computer Science 2026-03-10 Sarmad Chandio , Daniyal Pirwani Dar , Rishab Nithyanand

Algorithms of online platforms are required under the Digital Services Act (DSA) to comply with specific obligations concerning algorithmic transparency, user protection and privacy. To verify compliance with these requirements, DSA…

Computers and Society · Computer Science 2026-01-27 Sara Solarova , Matúš Mesarčík , Branislav Pecher , Ivan Srba

During deliberation processes, mediators and facilitators typically need to select a small and representative set of opinions later used to produce digestible reports for stakeholders. In online deliberation platforms, algorithmic selection…

Computers and Society · Computer Science 2026-02-18 Salim Hafid , Manon Berriche , Jean-Philippe Cointet

Algorithms are becoming more widely used in business, and businesses are becoming increasingly concerned that their algorithms will cause significant reputational or financial damage. We should emphasize that any of these damages stem from…

Computers and Society · Computer Science 2021-07-30 Ramya Akula , Ivan Garibay

Algorithmic decision-making (ADM) increasingly shapes people's daily lives. Given that such autonomous systems can cause severe harm to individuals and social groups, fairness concerns have arisen. A human-centric approach demanded by…

Human-Computer Interaction · Computer Science 2021-03-23 Christopher Starke , Janine Baleis , Birte Keller , Frank Marcinkowski

A growing body of literature has proposed formal approaches to audit algorithmic systems for biased and harmful behaviors. While formal auditing approaches have been greatly impactful, they often suffer major blindspots, with critical…

Human-Computer Interaction · Computer Science 2021-08-26 Hong Shen , Alicia DeVos , Motahhare Eslami , Kenneth Holstein

Fairness auditing of AI systems can identify and quantify biases. However, traditional auditing using real-world data raises security and privacy concerns. It exposes auditors to security risks as they become custodians of sensitive…

Computers and Society · Computer Science 2025-05-01 Chih-Cheng Rex Yuan , Bow-Yaw Wang

Rising concern for the societal implications of artificial intelligence systems has inspired a wave of academic and journalistic literature in which deployed systems are audited for harm by investigators from outside the organizations…

Social media platforms are constantly shifting towards algorithmically curated content based on implicit or explicit user feedback. Regulators, as well as researchers, are calling for systematic social media algorithmic audits as this shift…

Information Retrieval · Computer Science 2025-04-28 Matej Mosnar , Adam Skurla , Branislav Pecher , Matus Tibensky , Jan Jakubcik , Adrian Bindas , Peter Sakalik , Ivan Srba

Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…

Machine Learning · Computer Science 2023-01-27 Donghyun Son , Byounggyu Lew , Kwanghee Choi , Yongsu Baek , Seungwoo Choi , Beomjun Shin , Sungjoo Ha , Buru Chang

Most organizations adjust their statistical forecasts (e.g. on sales) manually. Forecasting Support Systems (FSS) enable the related process of automated forecast generation and manual adjustments. As the FSS user interface connects user…

Human-Computer Interaction · Computer Science 2024-11-04 Leif Feddersen

To improve the experience of consumers, all social media, commerce and entertainment sites deploy Recommendation Systems (RSs) that aim to help users locate interesting content. These RSs are black-boxes - the way a chunk of information is…

Information Retrieval · Computer Science 2019-02-12 Abhisek Dash , Animesh Mukherjee , Saptarshi Ghosh
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