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In the past few years, IRC bots, malicious programs which are remotely controlled by the attacker through IRC servers, have become a major threat to the Internet and users. These bots can be used in different malicious ways such as issuing…
Chatbot has become an important solution to rapidly increasing customer care demands on social media in recent years. However, current work on chatbot for customer care ignores a key to impact user experience - tones. In this work, we…
Question-and-answer formats provide a novel experimental platform for investigating cybersecurity questions. Unlike previous chatbots, the latest ChatGPT model from OpenAI supports an advanced understanding of complex coding questions. The…
Recent studies show the effectiveness of interview chatbots for information elicitation. However, designing an effective interview chatbot is non-trivial. Few tools exist to help designers design, evaluate, and improve an interview chatbot…
With the recent rise of toxicity in online conversations on social media platforms, using modern machine learning algorithms for toxic comment detection has become a central focus of many online applications. Researchers and companies have…
Large language models (LLMs) exhibit impressive capabilities in generating realistic text across diverse subjects. Concerns have been raised that they could be utilized to produce fake content with a deceptive intention, although evidence…
Conversational agents, also known as chatbots, are versatile tools that have the potential of being used in dialogical argumentation. They could possibly be deployed in tasks such as persuasion for behaviour change (e.g. persuading people…
Upon release, ChatGPT3.5 shocked the software engineering community by its ability to generate answers to specialized questions about coding. Immediately, many educators wondered if it was possible to use the chatbot as a support tool that…
The rise of Artificial Intelligence (AI) has impacted the development of mobile health (mHealth) apps, most notably with the advent of AI-based chatbots used as ubiquitous ``companions'' for various services, from fitness to mental health…
Toxicity and harassment are widespread in the video-gaming context. Especially in competitive online multiplayer scenarios, gamers oftentimes send harmful messages to other players (teammates or opponents) whose consequences span from mild…
Human evaluation is becoming a necessity to test the performance of Chatbots. However, off-the-shelf settings suffer the severe reliability and replication issues partly because of the extremely high diversity of criteria. It is high time…
Thanks to platforms such as Twitter and Facebook, people can know facts and events that otherwise would have been silenced. However, social media significantly contribute also to fast spreading biased and false news while targeting specific…
Large Language Models (LLMs) have revolutionized Artificial Intelligence (AI) services due to their exceptional proficiency in understanding and generating human-like text. LLM chatbots, in particular, have seen widespread adoption,…
Dialogue safety problems severely limit the real-world deployment of neural conversational models and have attracted great research interests recently. However, dialogue safety problems remain under-defined and the corresponding dataset is…
We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check…
As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…
Programming students have a widespread access to powerful Generative AI tools like ChatGPT. While this can help understand the learning material and assist with exercises, educators are voicing more and more concerns about an overreliance…
LLM-based chatbots are now being specifically designed to facilitate social companionship, even romantic relationships, incorporating features that parallel human relationship dynamics. This has led a subset of users to form romantic…
Telegram, initially a messaging app, has evolved into a platform where users can interact with various services through programmable applications, bots. Bots provide a wide range of uses, from moderating groups, helping with online…
Toxicity in online gaming communities remains a persistent challenge, manifesting across genres, platforms, and player interactions. While much research is focused on in-game toxicity, less is known about how toxic behavior varies between…