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Microservice architecture has become a popular architecture adopted by many cloud applications. However, identifying the root cause of a failure in microservice systems is still a challenging and time-consuming task. In recent years,…

Software Engineering · Computer Science 2024-09-10 Luan Pham , Huong Ha , Hongyu Zhang

Fault diagnosis is critical in many domains, as faults may lead to safety threats or economic losses. In the field of online service systems, operators rely on enormous monitoring data to detect and mitigate failures. Quickly recognizing a…

Software Engineering · Computer Science 2022-06-14 Mingjie Li , Zeyan Li , Kanglin Yin , Xiaohui Nie , Wenchi Zhang , Kaixin Sui , Dan Pei

The complex dependencies and propagative faults inherent in microservices, characterized by a dense network of interconnected services, pose significant challenges in identifying the underlying causes of issues. Prompt identification and…

Software Engineering · Computer Science 2024-08-05 Tingting Wang , Guilin Qi

Cloud-native microservices enable rapid iteration and scalable deployment but also create complex, fast-evolving dependencies that challenge reliable diagnosis. Existing root cause analysis (RCA) approaches, even with multi-modal fusion of…

Software Engineering · Computer Science 2025-10-28 Songhan Zhang , Aoyang Fang , Yifan Yang , Ruiyi Cheng , Xiaoying Tang , Pinjia He

Serverless becomes popular as a novel computing paradigms for cloud native services. However, the complexity and dynamic nature of serverless applications present significant challenges to ensure system availability and performance. There…

Software Engineering · Computer Science 2024-12-04 Jin Huang , Pengfei Chen , Guangba Yu , Yilun Wang , Haiyu Huang , Zilong He

While cloud-native microservice architectures have revolutionized software development, their inherent operational complexity makes failure Root Cause Analysis (RCA) a critical yet challenging task. Numerous data-driven RCA models have been…

Software Engineering · Computer Science 2025-12-24 Aoyang Fang , Songhan Zhang , Yifan Yang , Haotong Wu , Junjielong Xu , Xuyang Wang , Rui Wang , Manyi Wang , Qisheng Lu , Pinjia He

To assist IT service developers and operators in managing their increasingly complex service landscapes, there is a growing effort to leverage artificial intelligence in operations. To speed up troubleshooting, log anomaly detection has…

Machine Learning · Computer Science 2024-05-24 Thorsten Wittkopp , Philipp Wiesner , Odej Kao

The dynamics and complexity of cloud-native systems present significant challenges for Root Cause Analysis (RCA). While causality-based RCA methods have shown significant progress in recent years, their practical adoption is fundamentally…

Software Engineering · Computer Science 2026-03-03 Shuai Liang , Pengfei Chen , Bozhe Tian , Gou Tan , Maohong Xu , Youjun Qu , Yahui Zhao , Yiduo Shang , Chongkang Tan

With the development of cloud-native technologies, microservice-based software systems face challenges in accurately localizing root causes when failures occur. Additionally, the cloud-edge collaborative environment introduces more…

Software Engineering · Computer Science 2024-06-21 Yuhan Zhu , Jian Wang , Bing Li , Xuxian Tang , Hao Li , Neng Zhang , Yuqi Zhao

Modern applications are built as large, distributed systems spanning numerous modules, teams, and data centers. Despite robust engineering and recovery strategies, failures and performance issues remain inevitable, risking significant…

Root Cause Analysis (RCA) is a crucial aspect of incident management in large-scale cloud services. While the term root cause analysis or RCA has been widely used, different studies formulate the task differently. This is because the term…

Software Engineering · Computer Science 2025-10-23 Aoyang Fang , Haowen Yang , Haoze Dong , Qisheng Lu , Junjielong Xu , Pinjia He

Root Cause Analysis (RCA) is becoming increasingly crucial for ensuring the reliability of microservice systems. However, performing RCA on modern microservice systems can be challenging due to their large scale, as they usually comprise…

Root Cause Analysis (RCA) is essential for pinpointing the root causes of failures in microservice systems. Traditional data-driven RCA methods are typically limited to offline applications due to high computational demands, and existing…

Machine Learning · Computer Science 2025-12-17 Lecheng Zheng , Zhengzhang Chen , Haifeng Chen

In recent years, the widespread adoption of distributed microservice architectures within the industry has significantly increased the demand for enhanced system availability and robustness. Due to the complex service invocation paths and…

Machine Learning · Computer Science 2025-04-23 Ziming Zhao , Zhenwei Wang , Tiehua Zhang , Zhishu Shen , Hai Dong , Zhen Lei , Xingjun Ma , Gaowei Xu , Zhijun Ding , Yun Yang

Availability issues of industrial microservice systems (e.g., drop of successfully placed orders and processed transactions) directly affect the running of the business. These issues are usually caused by various types of service anomalies…

Software Engineering · Computer Science 2025-03-03 Dewei Liu , Chuan He , Xin Peng , Fan Lin , Chenxi Zhang , Shengfang Gong , Ziang Li , Jiayu Ou , Zheshun Wu

Microservice systems have become the backbone of cloud-native enterprise applications due to their resource elasticity, loosely coupled architecture, and lightweight deployment. Yet, the intrinsic complexity and dynamic runtime interactions…

Software Engineering · Computer Science 2026-01-07 Lingzhe Zhang , Tong Jia , Yunpeng Zhai , Leyi Pan , Chiming Duan , Minghua He , Pei Xiao , Ying Li

As business of Alibaba expands across the world among various industries, higher standards are imposed on the service quality and reliability of big data cloud computing platforms which constitute the infrastructure of Alibaba Cloud.…

Distributed, Parallel, and Cluster Computing · Computer Science 2021-11-09 Yingying Zhang , Zhengxiong Guan , Huajie Qian , Leili Xu , Hengbo Liu , Qingsong Wen , Liang Sun , Junwei Jiang , Lunting Fan , Min Ke

Root cause analysis in microservice systems typically involves two core tasks: root cause localization (RCL) and failure type identification (FTI). Despite substantial research efforts, conventional diagnostic approaches still face two key…

Machine Learning · Computer Science 2025-11-25 Shuaiyu Xie , Hanbin He , Jian Wang , Bing Li

Root cause analysis is one of the most crucial operations in software reliability regarding system performance diagnostic. It aims to identify the root causes of system performance anomalies, allowing the resolution or the future prevention…

Software Engineering · Computer Science 2025-01-22 Andrea Tonon , Meng Zhang , Bora Caglayan , Fei Shen , Tong Gui , MingXue Wang , Rong Zhou

Recent rapid advancements of machine learning have greatly enhanced the accuracy of prediction models, but most models remain "black boxes", making prediction error diagnosis challenging, especially with outliers. This lack of transparency…

Machine Learning · Statistics 2025-04-29 Hiroshi Yokoyama , Ryusei Shingaki , Kaneharu Nishino , Shohei Shimizu , Thong Pham
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