English
Related papers

Related papers: Prediction of User Request and Complaint in Spoken…

200 papers

Voice-based AI development faces unique challenges in processing both linguistic and paralinguistic information. This study compares how large audio-language models (LALMs) and humans integrate speaker characteristics during speech…

Computation and Language · Computer Science 2025-10-28 Hanlin Wu , Xufeng Duan , Zhenguang Cai

Recent advances in duplex speech models have enabled natural, low-latency speech-to-speech interactions. However, existing models are restricted to a fixed role and voice, limiting their ability to support structured, role-driven real-world…

Computation and Language · Computer Science 2026-02-09 Rajarshi Roy , Jonathan Raiman , Sang-gil Lee , Teodor-Dumitru Ene , Robert Kirby , Sungwon Kim , Jaehyeon Kim , Bryan Catanzaro

This paper introduces VoxSim, a dataset of perceptual voice similarity ratings. Recent efforts to automate the assessment of speech synthesis technologies have primarily focused on predicting mean opinion score of naturalness, leaving…

Audio and Speech Processing · Electrical Eng. & Systems 2024-07-29 Junseok Ahn , Youkyum Kim , Yeunju Choi , Doyeop Kwak , Ji-Hoon Kim , Seongkyu Mun , Joon Son Chung

Talk2AI is a large-scale longitudinal dataset of 3,080 conversations (totaling 30,800 turns) between human participants and Large Language Models (LLMs), designed to support research on persuasion, opinion change, and human-AI interaction.…

Human-Computer Interaction · Computer Science 2026-04-07 Alexis Carrillo , Enrique Taietta , Ali Aghazadeh Ardebili , Giuseppe Alessandro Veltri , Massimo Stella

Humanness is core to speech interface design. Yet little is known about how users conceptualise perceptions of humanness and how people define their interaction with speech interfaces through this. To map these perceptions n=21 participants…

Human-Computer Interaction · Computer Science 2019-07-30 Philip R. Doyle , Justin Edwards , Odile Dumbleton , Leigh Clark , Benjamin R. Cowan

Effective customer support requires not only accurate problem solving but also structured and empathetic communication aligned with professional standards. However, existing dialogue datasets often lack strategic guidance, and real-world…

Computation and Language · Computer Science 2025-11-11 Jie Zhu , Huaixia Dou , Junhui Li , Lifan Guo , Feng Chen , Chi Zhang , Fang Kong

Identifying multiple speakers without knowing where a speaker's voice is in a recording is a challenging task. This paper proposes a hierarchical network with transformer encoders and memory mechanism to address this problem. The proposed…

Sound · Computer Science 2020-11-02 Yanpei Shi , Mingjie Chen , Qiang Huang , Thomas Hain

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Machine Learning · Computer Science 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

In recent years, an association is established between faces and voices of celebrities leveraging large scale audio-visual information from YouTube. The availability of large scale audio-visual datasets is instrumental in developing speaker…

Sound · Computer Science 2023-02-28 Saqlain Hussain Shah , Muhammad Saad Saeed , Shah Nawaz , Muhammad Haroon Yousaf

This paper presents ClinicSum, a novel framework designed to automatically generate clinical summaries from patient-doctor conversations. It utilizes a two-module architecture: a retrieval-based filtering module that extracts Subjective,…

Computation and Language · Computer Science 2024-12-06 Subash Neupane , Himanshu Tripathi , Shaswata Mitra , Sean Bozorgzad , Sudip Mittal , Shahram Rahimi , Amin Amirlatifi

This paper presents a new approach for unsupervised Spoken Term Detection with spoken queries using multiple sets of acoustic patterns automatically discovered from the target corpus. The different pattern HMM configurations(number of…

Computation and Language · Computer Science 2015-09-09 Cheng-Tao Chung , Chun-an Chan , Lin-shan Lee

Previous methods for predicting room acoustic parameters and speech quality metrics have focused on the single-channel case, where room acoustics and Mean Opinion Score (MOS) are predicted for a single recording device. However,…

Audio and Speech Processing · Electrical Eng. & Systems 2024-03-14 Jozef Coldenhoff , Andrew Harper , Paul Kendrick , Tijana Stojkovic , Milos Cernak

Despite diverse efforts to mine various modalities of medical data, the conversations between physicians and patients at the time of care remain an untapped source of insights. In this paper, we leverage this data to extract structured…

Machine Learning · Computer Science 2020-07-15 Kundan Krishna , Amy Pavel , Benjamin Schloss , Jeffrey P. Bigham , Zachary C. Lipton

Large language models (LLMs) are capable of many natural language tasks, yet they are far from perfect. In health applications, grounding and interpreting domain-specific and non-linguistic data is crucial. This paper investigates the…

Computation and Language · Computer Science 2024-04-30 Yubin Kim , Xuhai Xu , Daniel McDuff , Cynthia Breazeal , Hae Won Park

Speech and language biomarkers have the potential to be regular, objective assessments of symptom severity in several health conditions, both in-clinic and remotely using mobile devices. However, the complex nature of speech and often…

Health acoustic sounds such as coughs and breaths are known to contain useful health signals with significant potential for monitoring health and disease, yet are underexplored in the medical machine learning community. The existing deep…

Conversational agents are gaining popularity with the increasing ubiquity of smart devices. However, training agents in a data driven manner is challenging due to a lack of suitable corpora. This paper presents a novel method for gathering…

Computation and Language · Computer Science 2018-09-20 Joachim Fainberg , Ben Krause , Mihai Dobre , Marco Damonte , Emmanuel Kahembwe , Daniel Duma , Bonnie Webber , Federico Fancellu

Voice data is increasingly being used in modern digital communications, yet there is still a lack of comprehensive tools for automated voice analysis and characterization. To this end, we developed the VANPY (Voice Analysis in Python)…

Sound · Computer Science 2025-05-06 Gregory Koushnir , Michael Fire , Galit Fuhrmann Alpert , Dima Kagan

The analysis, processing, and extraction of meaningful information from sounds all around us is the subject of the broader area of audio analytics. Audio captioning is a recent addition to the domain of audio analytics, a cross-modal…

Audio and Speech Processing · Electrical Eng. & Systems 2023-05-04 Sandeep Kothinti , Dimitra Emmanouilidou

Voice-enabled interactions provide more human-like experiences in many popular IoT systems. Cloud-based speech analysis services extract useful information from voice input using speech recognition techniques. The voice signal is a rich…

Cryptography and Security · Computer Science 2019-08-13 Ranya Aloufi , Hamed Haddadi , David Boyle