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Pre-trained language models have been successful in many scenarios. However, their usefulness in task-oriented dialogues is limited due to the intrinsic linguistic differences between general text and task-oriented dialogues. Current…

Computation and Language · Computer Science 2024-03-05 Weihao Zeng , Keqing He , Yejie Wang , Dayuan Fu , Weiran Xu

Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

For each goal-oriented dialog task of interest, large amounts of data need to be collected for end-to-end learning of a neural dialog system. Collecting that data is a costly and time-consuming process. Instead, we show that we can use only…

Computation and Language · Computer Science 2021-11-01 Janarthanan Rajendran , Jonathan K. Kummerfeld , Satinder Singh

Embodied AI Agents are quickly becoming important and common tools in society. These embodied agents should be able to learn about and accomplish a wide range of user goals and preferences efficiently and robustly. Large Language Models…

Artificial Intelligence · Computer Science 2026-02-20 Rachel Ma , Jingyi Qu , Andreea Bobu , Dylan Hadfield-Menell

Semantic communication focuses on transmitting task-relevant semantic information, aiming for intent-oriented communication. While existing systems improve efficiency by extracting key semantics, they still fail to deeply understand and…

Information Theory · Computer Science 2025-08-14 Peigen Ye , Jingpu Duan , Hongyang Du , Yulan Guo

Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…

Computation and Language · Computer Science 2019-11-14 Arash Einolghozati , Sonal Gupta , Mrinal Mohit , Rushin Shah

Dialogue related Machine Reading Comprehension requires language models to effectively decouple and model multi-turn dialogue passages. As a dialogue development goes after the intentions of participants, its topic may not keep constant…

Computation and Language · Computer Science 2023-09-19 Xinbei Ma , Yi Xu , Hai Zhao , Zhuosheng Zhang

Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…

Computation and Language · Computer Science 2022-10-27 Qinyuan Cheng , Linyang Li , Guofeng Quan , Feng Gao , Xiaofeng Mou , Xipeng Qiu

Task-Oriented Dialogue (TOD) systems assist users in completing tasks through natural language interactions, often relying on a single-layered workflow structure for slot-filling in public tasks, such as hotel bookings. However, in…

Computation and Language · Computer Science 2025-09-09 Lingbo Mo , Shun Jiang , Akash Maharaj , Bernard Hishamunda , Yunyao Li

An Embodied Conversational Agent (ECA) is an intelligent agent that works as the front end of software applications to interact with users through verbal/nonverbal expressions and to provide online assistance without the limits of time,…

Artificial Intelligence · Computer Science 2020-09-22 Ruturaj Raval

Most popular goal-oriented dialogue agents are capable of understanding the conversational context. However, with the surge of virtual assistants with screen, the next generation of agents are required to also understand screen context in…

Machine Learning · Computer Science 2021-11-26 Sanchit Agarwal , Jan Jezabek , Arijit Biswas , Emre Barut , Shuyang Gao , Tagyoung Chung

Most existing works on dialog systems only consider conversation content while neglecting the personality of the user the bot is interacting with, which begets several unsolved issues. In this paper, we present a personalized end-to-end…

Computation and Language · Computer Science 2018-11-13 Liangchen Luo , Wenhao Huang , Qi Zeng , Zaiqing Nie , Xu Sun

Recognizing speaker intent in long audio dialogues among speakers has a wide range of applications, but is a non-trivial AI task due to complex inter-dependencies in speaker utterances and scarce annotated data. To address these challenges,…

Sound · Computer Science 2025-11-18 HongYu Liu , Junxin Li , Changxi Guo , Hao Chen , Yaqian Huang , Yifu Guo , Huan Yang , Lihua Cai

Task-oriented dialog (TOD) systems facilitate users in accomplishing complex, multi-turn tasks through natural language. While instruction-tuned large language models (LLMs) have demonstrated strong performance on a range of single-turn NLP…

Computation and Language · Computer Science 2025-12-29 Moghis Fereidouni , Md Sajid Ahmed , Adib Mosharrof , A. B. Siddique

In human-computer conversation systems, the context of a user-issued utterance is particularly important because it provides useful background information of the conversation. However, it is unwise to track all previous utterances in the…

Computation and Language · Computer Science 2016-10-14 Yiping Song , Lili Mou , Rui Yan , Li Yi , Zinan Zhu , Xiaohua Hu , Ming Zhang

In task-oriented dialogue systems, spoken language understanding, or SLU, refers to the task of parsing natural language user utterances into semantic frames. Making use of context from prior dialogue history holds the key to more effective…

Computation and Language · Computer Science 2018-07-03 Raghav Gupta , Abhinav Rastogi , Dilek Hakkani-Tur

Task-oriented dialogue systems (TODS) are continuing to rise in popularity as various industries find ways to effectively harness their capabilities, saving both time and money. However, even state-of-the-art TODS are not yet reaching their…

Computation and Language · Computer Science 2022-09-07 Ryan Fellows , Hisham Ihshaish , Steve Battle , Ciaran Haines , Peter Mayhew , J. Ignacio Deza

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

Current research in dialogue systems is focused on conversational assistants working on short conversations in either task-oriented or open domain settings. In this paper, we focus on improving task-based conversational assistants online,…

Computation and Language · Computer Science 2021-10-06 Ruijie Zhou , Soham Deshmukh , Jeremiah Greer , Charles Lee

The rapid advancement in large foundation models is propelling the paradigm shifts across various industries. One significant change is that agents, instead of traditional machines or humans, will be the primary participants in the future…

Signal Processing · Electrical Eng. & Systems 2025-07-30 Zhuoran Xiao , Chenhui Ye , Yijia Feng , Yunbo Hu , Tianyu Jiao , Liyu Cai , Guangyi Liu
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