Related papers: Together or Apart? Investigating a mediator bot to…
Chatter on social media is 20% bots and 80% humans. Chatter by bots and humans is consistently different: bots tend to use linguistic cues that can be easily automated while humans use cues that require dialogue understanding. Bots use…
A very large number of people use Online Social Networks daily. Such platforms thus become attractive targets for agents that seek to gain access to the attention of large audiences, and influence perceptions or opinions. Botnets,…
While diversity has become a debated issue in design, very little research exists on positive use-cases for diversity beyond scholarly criticism. The current work addresses this gap through the case of a diversity-aware chatbot, exploring…
Software bots, extensively adopted by Open Source Software (OSS) projects, support developers across several activities, from automating predefined tasks to generating code that aids software engineers. However, with the growing prominence…
Context: Online collaborative creation of models is becoming commonplace. Collaborative modeling using chatbots and natural language may lower the barriers to modeling for users from different domains. Objective: We compare the perceived…
Software bots have been facilitating several development activities in Open Source Software (OSS) projects, including code review. However, these bots may bring unexpected impacts to group dynamics, as frequently occurs with new technology…
Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…
Both recommender systems and bots should proactively and smartly answer the questions of software developers or other project stakeholders to assist them in performing their tasks more efficiently. This paper reflects on the achievements…
Social bots play a significant role in many online social networks (OSN) as they imitate human behavior. This fact raises difficult questions about their capabilities and potential risks. Given the recent advances in Generative AI (GenAI),…
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…
Chatbots can be a good way to interact with IoT devices, and other information systems: they can provide information with a convenient interface for casual or frequent interaction. Sometimes there can be good reasons to have more than one…
For more than a decade now, academicians and online platform administrators have been studying solutions to the problem of bot detection. Bots are computer algorithms whose use is far from being benign: malicious bots are purposely created…
Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…
MOOC participants often feel isolated and disconnected from their peers. Navigating meaningful peer interactions, generating a sense of belonging, and achieving social presence are all major challenges for MOOC platforms. MOOC users often…
As human-robot collaboration is becoming more widespread, there is a need for a more natural way of communicating with the robot. This includes combining data from several modalities together with the context of the situation and background…
In recent years, there has been a huge increase in the number of bots online, varying from Web crawlers for search engines, to chatbots for online customer service, spambots on social media, and content-editing bots in online collaboration…
Online social platforms centered around content creators often allow comments on content, where creators moderate the comments they receive. As creators can face overwhelming numbers of comments, with some of them harassing or hateful,…
We study how bots contribute to open-source discussions in the Ethereum ecosystem and whether they influence developers' emotional tone. Our dataset covers 36,875 accounts across ten repositories with 105 validated bots (0.28%). Human…
Social bots remain a major vector for spreading disinformation on social media and a menace to the public. Despite the progress made in developing multiple sophisticated social bot detection algorithms and tools, bot detection remains a…
Peer code reviews are crucial for maintaining the quality of the code in software repositories. Developers have introduced a number of software bots to help with the code review process. Despite the benefits of automating code review tasks,…