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Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

Data scientists often develop machine learning models to solve a variety of problems in the industry and academy but not without facing several challenges in terms of Model Development. The problems regarding Machine Learning Development…

Software Engineering · Computer Science 2021-02-16 Giuliano Lorenzoni , Paulo Alencar , Nathalia Nascimento , Donald Cowan

The field of artificial intelligence (AI) is witnessing a recent upsurge in research, tools development, and deployment of applications. Multiple software companies are shifting their focus to developing intelligent systems; and many others…

Software Engineering · Computer Science 2021-08-04 Feras A. Batarseh , Rasika Mohod , Abhinav Kumar , Justin Bui

As robots interact with a broader range of end-users, end-user robot programming has helped democratize robot programming by empowering end-users who may not have experience in robot programming to customize robots to meet their individual…

Robotics · Computer Science 2021-06-08 Gopika Ajaykumar , Maureen Steele , Chien-Ming Huang

The number of machine learning, artificial intelligence or data science related software engineering projects using Agile methodology is increasing. However, there are very few studies on how such projects work in practice. In this paper,…

Software Engineering · Computer Science 2019-12-17 Kushal Singla , Joy Bose , Chetan Naik

A new and relatively unexplored research direction in robotics systems is the coordination of humans and robots working as a team. In this paper, we focus upon problem domains and tasks in which multiple robots, humans and other agents are…

Multiagent Systems · Computer Science 2009-08-20 Pooyan Fazli , Alan K. Mackworth

In the era of Industry 4.0, system reliability engineering faces both challenges and opportunities. On the one hand, the complexity of cyber-physical systems, the integration of novel numerical technologies, and the handling of large…

Software engineering increasingly involves making high-stakes decisions under uncertainty, using signals from code, field data, and socio-technical processes. Recent AI-driven support (e.g., anomaly detection, predictive analytics, AIOps,…

Software Engineering · Computer Science 2026-05-05 Roberto Pietrantuono , Luca Giamattei , Stefano Russo , Julien Siebert , Neil Walkinshaw

Many scientific and practical areas have shown increasing interest in reaping the benefits of blockchain technology to empower software systems. However, the unique characteristics and requirements associated with Blockchain Based Software…

We humans are biased - and our robotic creations are biased, too. Bias is a natural phenomenon that drives our perceptions and behavior, including when it comes to socially expressive robots that have humanlike features. Recognizing that we…

Robotics · Computer Science 2024-12-18 Katie Seaborn

Despite recent advancements in Large Language Models (LLMs), complex Software Engineering (SE) tasks require more collaborative and specialized approaches. This concept paper systematically reviews the emerging paradigm of LLM-based…

Software Engineering · Computer Science 2026-01-21 Yongjian Tang , Thomas Runkler

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Embedded systems are ubiquitous and play critical roles in management systems for industry and transport. Software failures in these domains may lead to loss of production or even loss of life, so the software in these systems needs to be…

Software Engineering · Computer Science 2021-11-17 Per Erik Strandberg

A series of bots performing simulated social engineering attacks using phishing in the Twitter platform was developed to identify potentially unsafe user behavior. In this work different bot versions were developed to collect feedback data…

Social and Information Networks · Computer Science 2020-07-24 Jefferson Viana Fonseca Abreu , Jorge Henrique Cabral Fernandes , João José Costa Gondim , Célia Ghedini Ralha

Software automation has long been a central goal of software engineering, striving for software development that proceeds without human intervention. Recent efforts have leveraged Artificial Intelligence (AI) to advance software automation…

Software Engineering · Computer Science 2025-10-02 Liyi Cai , Yijie Ren , Yitong Zhang , Jia Li

The Information Systems (IS) and Software Engineering (SE) fields share a remarkable number of similarities in their historical evolution to date. These similarities are briefly outlined below. An analysis of 10 years (2001-2010) of…

Software Engineering · Computer Science 2024-02-07 Brian Fitzgerald

Software architecture related issues are important for robotic systems. Architecture centric development and evolution of software for robotic systems has been attracting researchers attention for more than two decades. The objective of…

Software Engineering · Computer Science 2017-01-20 Aakash Ahmad , Muhammad Ali Babar

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

Software Engineering · Computer Science 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

The adoption of large language models (LLMs) and autonomous agents in software engineering marks an enduring paradigm shift. These systems create new opportunities for tool design, workflow orchestration, and empirical observation, while…

Software Engineering · Computer Science 2025-11-04 Christoph Treude , Margaret-Anne Storey

Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…

Software Engineering · Computer Science 2021-05-07 Martin Obaidi , Jil Klünder