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This study addresses the interaction challenges encountered by spoken dialogue systems (SDSs) when engaging with users who exhibit distinct conversational behaviors, particularly minors, in scenarios where data are scarce. We propose a…

Computation and Language · Computer Science 2024-08-21 Zhiyang Qi , Michimasa Inaba

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

Computation and Language · Computer Science 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we…

Computation and Language · Computer Science 2024-02-06 Jianguo Zhang , Kun Qian , Zhiwei Liu , Shelby Heinecke , Rui Meng , Ye Liu , Zhou Yu , Huan Wang , Silvio Savarese , Caiming Xiong

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

Computation and Language · Computer Science 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

Supervised fine-tuning (SFT) is a common method to enhance the tool calling capabilities of Large Language Models (LLMs), with the training data often being synthesized. The current data synthesis process generally involves sampling a set…

Computation and Language · Computer Science 2025-03-18 Zezhong Wang , Xingshan Zeng , Weiwen Liu , Liangyou Li , Yasheng Wang , Lifeng Shang , Xin Jiang , Qun Liu , Kam-Fai Wong

Task-oriented dialogue systems based on Large Language Models (LLMs) have gained increasing attention across various industries and achieved significant results. Current approaches condense complex procedural workflows into a single agent…

Multiagent Systems · Computer Science 2025-05-21 Zihao Feng , Xiaoxue Wang , Bowen Wu , Weihong Zhong , Zhen Xu , Hailong Cao , Tiejun Zhao , Ying Li , Baoxun Wang

Agent systems based on large language models (LLMs) have shown great potential in complex reasoning tasks, but building efficient and generalizable workflows remains a major challenge. Most existing approaches rely on manually designed…

Computation and Language · Computer Science 2025-10-01 Yanbo Wang , Zixiang Xu , Yue Huang , Xiangqi Wang , Zirui Song , Lang Gao , Chenxi Wang , Xiangru Tang , Yue Zhao , Arman Cohan , Xiangliang Zhang , Xiuying Chen

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

The rapidly growing demand for high-quality data in Large Language Models (LLMs) has intensified the need for scalable, reliable, and semantically rich data preparation pipelines. However, current practices remain dominated by ad-hoc…

Task-oriented dialogue systems aim at providing users with task-specific services. Users of such systems often do not know all the information about the task they are trying to accomplish, requiring them to seek information about the task.…

Computation and Language · Computer Science 2023-05-24 Yue Feng , Hossein A. Rahmani , Aldo Lipani , Emine Yilmaz

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…

Computation and Language · Computer Science 2017-03-22 Iulian Vlad Serban , Ryan Lowe , Peter Henderson , Laurent Charlin , Joelle Pineau

LLM-driven dialog systems are used in a diverse set of applications, ranging from healthcare to customer service. However, given their generalization capability, it is difficult to ensure that these chatbots stay within the boundaries of…

Computation and Language · Computer Science 2024-08-06 Stuti Agrawal , Nishi Uppuluri , Pranav Pillai , Revanth Gangi Reddy , Zoey Li , Gokhan Tur , Dilek Hakkani-Tur , Heng Ji

Current neural network-based conversational models lack diversity and generate boring responses to open-ended utterances. Priors such as persona, emotion, or topic provide additional information to dialog models to aid response generation,…

Computation and Language · Computer Science 2019-08-05 Richard Csaky , Patrik Purgai , Gabor Recski

Data scarcity is one of the main problems when it comes to real-world applications of transformer-based models. This is especially evident for task-oriented dialogue (TOD) systems, which require specialized datasets, that are usually not…

Computation and Language · Computer Science 2025-02-25 Sebastian Steindl , Ulrich Schäfer , Bernd Ludwig

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…

Computation and Language · Computer Science 2020-06-24 Zheng Zhang , Ryuichi Takanobu , Qi Zhu , Minlie Huang , Xiaoyan Zhu

Without well-labeled ground truth data, machine learning-based systems would not be as ubiquitous as they are today, but these systems rely on substantial amounts of correctly labeled data. Unfortunately, crowdsourced labeling is time…

Human-Computer Interaction · Computer Science 2024-03-13 Austin Z. Henley , David Piorkowski

Identifying user preferences in dialogue systems is a pivotal aspect of providing satisfying services. Current research shows that using large language models (LLMs) to fine-tune a task-specific preference extractor yields excellent results…

Computation and Language · Computer Science 2025-08-05 Cheng Wang , ziru Liu , Pengcheng Tang , Mingyu Zhang , Quanyu Dai , Yue Zhu

We develop a high-quality multi-turn dialog dataset, DailyDialog, which is intriguing in several aspects. The language is human-written and less noisy. The dialogues in the dataset reflect our daily communication way and cover various…

Computation and Language · Computer Science 2017-10-12 Yanran Li , Hui Su , Xiaoyu Shen , Wenjie Li , Ziqiang Cao , Shuzi Niu