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The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health,…

Machine Learning · Computer Science 2022-02-14 Max W. Shen

When making strategic decisions, we are often confronted with overwhelming information to process. The situation can be further complicated when some pieces of evidence are contradicted each other or paradoxical. The challenge then becomes…

Artificial Intelligence · Computer Science 2023-06-13 Caesar Wu , Yuan-Fang Lib , Pascal Bouvry

The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…

Computers and Society · Computer Science 2025-09-30 Louise McCormack , Diletta Huyskes , Dave Lewis , Malika Bendechache

The range of application of artificial intelligence (AI) is vast, as is the potential for harm. Growing awareness of potential risks from AI systems has spurred action to address those risks, while eroding confidence in AI systems and the…

Thanks to the great progress of machine learning in the last years, several Artificial Intelligence (AI) techniques have been increasingly moving from the controlled research laboratory settings to our everyday life. AI is clearly…

Artificial Intelligence · Computer Science 2021-06-07 Tatiana Tommasi , Silvia Bucci , Barbara Caputo , Pietro Asinari

To build AI-based systems that users and the public can justifiably trust one needs to understand how machine learning technologies impact trust put in these services. To guide technology developments, this paper provides a systematic…

Computers and Society · Computer Science 2019-12-04 Ehsan Toreini , Mhairi Aitken , Kovila Coopamootoo , Karen Elliott , Carlos Gonzalez Zelaya , Aad van Moorsel

The need for AI systems to provide explanations for their behaviour is now widely recognised as key to their adoption. In this paper, we examine the problem of trustworthy AI and explore what delivering this means in practice, with a focus…

Artificial Intelligence · Computer Science 2022-11-30 Rob Procter , Peter Tolmie , Mark Rouncefield

Artificial Intelligence (AI) is an important part of our everyday lives. We use it in self-driving cars and smartphone assistants. People often call it a "black box" because its complex systems, especially deep neural networks, are hard to…

We are witnessing the emergence of an AI economy and society where AI technologies are increasingly impacting health care, business, transportation and many aspects of everyday life. Many successes have been reported where AI systems even…

Machine Learning · Computer Science 2022-12-27 D. Petkovic

The conversation around artificial intelligence (AI) often focuses on safety, transparency, accountability, alignment, and responsibility. However, AI security (i.e., the safeguarding of data, models, and pipelines from adversarial…

Cryptography and Security · Computer Science 2025-04-24 Krti Tallam

AI systems have seen significant adoption in various domains. At the same time, further adoption in some domains is hindered by inability to fully trust an AI system that it will not harm a human. Besides the concerns for fairness, privacy,…

Artificial Intelligence · Computer Science 2021-08-04 Amit Sheth , Manas Gaur , Kaushik Roy , Keyur Faldu

Under the slogan of trustworthy AI, much of contemporary AI research is focused on designing AI systems and usage practices that inspire human trust and, thus, enhance adoption of AI systems. However, a person affected by an AI system may…

Computers and Society · Computer Science 2025-05-16 Benjamin Paaßen , Suzana Alpsancar , Tobias Matzner , Ingrid Scharlau

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…

Human-Computer Interaction · Computer Science 2023-11-14 Siddharth Mehrotra , Chadha Degachi , Oleksandra Vereschak , Catholijn M. Jonker , Myrthe L. Tielman

The trustworthiness of AI is considered essential to the adoption and application of AI systems. However, the meaning of trust varies across industry, research and policy spaces. Studies suggest that professionals who develop and use AI…

Computers and Society · Computer Science 2025-08-21 Lameck Mbangula Amugongo , Nicola J Bidwell , Joseph Mwatukange

In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…

Computers and Society · Computer Science 2021-08-24 Lu Cheng , Kush R. Varshney , Huan Liu

In many contexts, lying -- the use of verbal falsehoods to deceive -- is harmful. While lying has traditionally been a human affair, AI systems that make sophisticated verbal statements are becoming increasingly prevalent. This raises the…

Computers and Society · Computer Science 2021-10-14 Owain Evans , Owen Cotton-Barratt , Lukas Finnveden , Adam Bales , Avital Balwit , Peter Wills , Luca Righetti , William Saunders

When engaging in strategic decision-making, we are frequently confronted with overwhelming information and data. The situation can be further complicated when certain pieces of evidence contradict each other or become paradoxical. The…

Artificial Intelligence · Computer Science 2023-11-22 Caesar Wu , Yuan-Fang Li , Jian Li , Jingjing Xu , Bouvry Pascal

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

While the increased use of AI in the manufacturing sector has been widely noted, there is little understanding on the risks that it may raise in a manufacturing organisation. Although various high level frameworks and definitions have been…

Artificial Intelligence · Computer Science 2025-12-17 Alexandra Brintrup , George Baryannis , Ashutosh Tiwari , Svetan Ratchev , Giovanna Martinez-Arellano , Jatinder Singh

Artificial Intelligence (AI) models are now being utilized in all facets of our lives such as healthcare, education and employment. Since they are used in numerous sensitive environments and make decisions that can be life altering,…

Artificial Intelligence · Computer Science 2024-03-27 Tahsin Alamgir Kheya , Mohamed Reda Bouadjenek , Sunil Aryal