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Enterprise AI systems, built on large language models, retrieval pipelines and autonomous agents, introduce a class of risks that traditional software quality assurance was never designed to address. These systems are probabilistic,…

Software Engineering · Computer Science 2026-05-25 Chitra Badagi , Divye Singh , Animesh Sen , Adinath Shirsath

Machine learning algorithms are now frequently used in sensitive contexts that substantially affect the course of human lives, such as credit lending or criminal justice. This is driven by the idea that `objective' machines base their…

Machine Learning · Computer Science 2019-01-17 Songül Tolan

Auditing plays a pivotal role in the development of trustworthy AI. However, current research primarily focuses on creating auditable AI documentation, which is intended for regulators and experts rather than end-users affected by AI…

Computers and Society · Computer Science 2023-05-31 Nicolas Scharowski , Michaela Benk , Swen J. Kühne , Léane Wettstein , Florian Brühlmann

Certainty around the regulatory environment is crucial to enable responsible AI innovation and foster the social acceptance of these powerful new technologies. One notable source of uncertainty is, however, that the existing legal liability…

Computers and Society · Computer Science 2020-05-20 Olivia J. Erdélyi , Gábor Erdélyi

Artificial intelligence (AI) is increasingly of tremendous interest in the medical field. However, failures of medical AI could have serious consequences for both clinical outcomes and the patient experience. These consequences could erode…

Artificial Intelligence · Computer Science 2020-08-19 Thomas P. Quinn , Manisha Senadeera , Stephan Jacobs , Simon Coghlan , Vuong Le

Artificial Intelligence (AI) is rapidly being integrated into critical systems across various domains, from healthcare to autonomous vehicles. While its integration brings immense benefits, it also introduces significant risks, including…

Computers and Society · Computer Science 2025-06-25 Zhiqiang Lin , Huan Sun , Ness Shroff

Artificial Intelligence (AI) and Machine Learning (ML) providers have a responsibility to develop valid and reliable systems. Much has been discussed about trusting AI and ML inferences (the process of running live data through a trained AI…

Machine Learning · Computer Science 2024-07-09 Dalmo Cirne , Veena Calambur

We outline the principles of classical assurance for computer-based systems that pose significant risks. We then consider application of these principles to systems that employ Artificial Intelligence (AI) and Machine Learning (ML). A key…

Artificial Intelligence · Computer Science 2025-06-04 Robin Bloomfield , John Rushby

Artificial Intelligence (AI) solutions and technologies are being increasingly adopted in smart systems context, however, such technologies are continuously concerned with ethical uncertainties. Various guidelines, principles, and…

Computers and Society · Computer Science 2022-11-16 Arif Ali Khan , Muhammad Azeem Akbar , Mahdi Fahmideh , Peng Liang , Muhammad Waseem , Aakash Ahmad , Mahmood Niazi , Pekka Abrahamsson

Human computation is an approach to solving problems that prove difficult using AI only, and involves the cooperation of many humans. Because human computation requires close engagement with both "human populations as users" and "human…

Artificial Intelligence · Computer Science 2022-10-25 Hisashi Kashima , Satoshi Oyama , Hiromi Arai , Junichiro Mori

User trust in Artificial Intelligence (AI) enabled systems has been increasingly recognized and proven as a key element to fostering adoption. It has been suggested that AI-enabled systems must go beyond technical-centric approaches and…

Human-Computer Interaction · Computer Science 2023-12-05 Tita Alissa Bach , Amna Khan , Harry Hallock , Gabriela Beltrão , Sonia Sousa

The past decade has observed a significant advancement in AI with deep learning-based models being deployed in diverse scenarios, including safety-critical applications. As these AI systems become deeply embedded in our societal…

Computers and Society · Computer Science 2025-11-06 Dave Mbiazi , Meghana Bhange , Maryam Babaei , Ivaxi Sheth , Patrik Kenfack , Samira Ebrahimi Kahou

With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

Human-Computer Interaction · Computer Science 2025-10-27 Retno Larasati

In the context of designing and implementing ethical Artificial Intelligence (AI), varying perspectives exist regarding developing trustworthy AI for autonomous cars. This study sheds light on the differences in perspectives and provides…

Computers and Society · Computer Science 2023-07-10 Gustav Jonelid , K. R. Larsson

Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…

Artificial Intelligence · Computer Science 2021-01-06 Aniek F. Markus , Jan A. Kors , Peter R. Rijnbeek

The understanding of bias in AI is currently undergoing a revolution. Initially understood as errors or flaws, biases are increasingly recognized as integral to AI systems and sometimes preferable to less biased alternatives. In this paper,…

Computers and Society · Computer Science 2025-03-11 Gabriella Waters , Phillip Honenberger

Complex decision-making by autonomous machines and algorithms could underpin the foundations of future society. Generative AI is emerging as a powerful engine for such transitions. However, we show that Generative AI-driven developments…

Robotics · Computer Science 2026-01-15 Le Liu , Bangguo Yu , Nynke Vellinga , Ming Cao

Algorithms are becoming more widely used in business, and businesses are becoming increasingly concerned that their algorithms will cause significant reputational or financial damage. We should emphasize that any of these damages stem from…

Computers and Society · Computer Science 2021-07-30 Ramya Akula , Ivan Garibay

We introduce the fundamental ideas and challenges of Predictable AI, a nascent research area that explores the ways in which we can anticipate key validity indicators (e.g., performance, safety) of present and future AI ecosystems. We argue…

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

Human-Computer Interaction · Computer Science 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn
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