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Explainable recommendation systems (RSs) are designed to explicitly uncover the rationale of each recommendation, thereby enhancing the transparency and credibility of RSs. Previous methods often jointly predicted ratings and generated…

Information Retrieval · Computer Science 2026-04-08 Xiangchen Pan , Wei Wei

Conversational recommender systems (CRSs) have become crucial emerging research topics in the field of RSs, thanks to their natural advantages of explicitly acquiring user preferences via interactive conversations and revealing the reasons…

Information Retrieval · Computer Science 2023-06-16 Xinghua Qu , Hongyang Liu , Zhu Sun , Xiang Yin , Yew Soon Ong , Lu Lu , Zejun Ma

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Conversational Recommender Systems (CRSs) aim to elicit user preferences via natural dialogue to provide suitable item recommendations. However, current CRSs often deviate from realistic human interactions by rapidly recommending items in…

Information Retrieval · Computer Science 2025-09-01 Manato Tajiri , Michimasa Inaba

The growing popularity of language models has sparked interest in conversational recommender systems (CRS) within both industry and research circles. However, concerns regarding biases in these systems have emerged. While individual…

Information Retrieval · Computer Science 2023-09-07 Armin Moradi , Golnoosh Farnadi

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…

Computation and Language · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar Jannach

Conversational recommender systems (CRSs) aim to understand the information needs and preferences expressed in a dialogue to recommend suitable items to the user. Most of the existing conversational recommendation datasets are synthesized…

Information Retrieval · Computer Science 2023-05-09 Yuanxing Liu , Weinan Zhang , Baohua Dong , Yan Fan , Hang Wang , Fan Feng , Yifan Chen , Ziyu Zhuang , Hengbin Cui , Yongbin Li , Wanxiang Che

Conversational recommender systems (CRS) utilize natural language interactions and dialogue history to infer user preferences and provide accurate recommendations. Due to the limited conversation context and background knowledge, existing…

Computation and Language · Computer Science 2024-05-02 Zhangchi Qiu , Ye Tao , Shirui Pan , Alan Wee-Chung Liew

A well-designed recommender system can accurately capture the attributes of users and items, reflecting the unique preferences of individuals. Traditional recommendation techniques usually focus on modeling the singular type of behaviors…

Information Retrieval · Computer Science 2023-03-06 Hongrui Xuan , Yi Liu , Bohan Li , Hongzhi Yin

Conversational Recommender Systems (CRS) engage users in interactive dialogues to gather preferences and provide personalized recommendations. While existing studies have advanced conversational strategies, they often rely on predefined…

Information Retrieval · Computer Science 2025-04-16 Haibo Sun , Naoki Otani , Hannah Kim , Dan Zhang , Nikita Bhutani

While previous chapters focused on recommendation systems (RSs) based on standardized, non-verbal user feedback such as purchases, views, and clicks -- the advent of LLMs has unlocked the use of natural language (NL) interactions for…

Following recent advancements in large language models (LLMs), LLM-based chatbots have transformed customer support by automating interactions and providing consistent, scalable service. While LLM-based conversational recommender systems…

Artificial Intelligence · Computer Science 2025-06-18 Omri Haller , Yair Meidan , Dudu Mimran , Yuval Elovici , Asaf Shabtai

Language models contain ranking-based knowledge and are powerful solvers of in-context ranking tasks. For instance, they may have parametric knowledge about the ordering of countries by size or may be able to rank product reviews by…

Machine Learning · Computer Science 2024-02-06 Niklas Stoehr , Pengxiang Cheng , Jing Wang , Daniel Preotiuc-Pietro , Rajarshi Bhowmik

Cross-domain Recommendation (CR) has been extensively studied in recent years to alleviate the data sparsity issue in recommender systems by utilizing different domain information. In this work, we focus on the more general Non-overlapping…

Information Retrieval · Computer Science 2023-04-11 Lei Guo , Chunxiao Wang , Xinhua Wang , Lei Zhu , Hongzhi Yin

Conversational recommendation systems (CRS) could acquire dynamic user preferences towards desired items through multi-round interactive dialogue. Previous CRS mainly focuses on the single conversation (subsession) that user quits after a…

Information Retrieval · Computer Science 2023-10-23 Yu Ji , Qi Shen , Shixuan Zhu , Hang Yu , Yiming Zhang , Chuan Cui , Zhihua Wei

Recently, Large Language Models (LLMs) have been widely employed in Conversational Recommender Systems (CRSs). Unlike traditional language model approaches that focus on training, all existing LLMs-based approaches are mainly centered…

Computation and Language · Computer Science 2025-09-26 Jianyu Wen , Jingyun Wang , Cilin Yan , Jiayin Cai , Xiaolong Jiang , Ying Zhang

Recently, advanced large language models (LLMs) have emerged at an increasingly rapid pace. However, when faced with complex problems, most users are often unable to provide accurate and effective prompts to interact with LLMs, thus…

Computation and Language · Computer Science 2026-04-17 Wenjin Liu , Haoran Luo , Xueyuan Lin , Haoming Liu , Tiesunlong Shen , Jiapu Wang , Rui Mao , Erik Cambria

This paper explores the use of Large Language Models (LLMs) for sequential recommendation, which predicts users' future interactions based on their past behavior. We introduce a new concept, "Integrating Recommendation Systems as a New…

Information Retrieval · Computer Science 2024-12-24 Kai Zheng , Qingfeng Sun , Can Xu , Peng Yu , Qingwei Guo

Prompts have been shown to be an effective method to adapt a frozen Pretrained Language Model (PLM) to perform well on downstream tasks. Prompts can be represented by a human-engineered word sequence or by a learned continuous embedding. In…

Computation and Language · Computer Science 2023-07-06 Jonathan Pilault , Can Liu , Mohit Bansal , Markus Dreyer
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