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Autonomous systems in remote locations have a high degree of autonomy and there is a need to explain what they are doing and why in order to increase transparency and maintain trust. Here, we describe a natural language chat interface that…

Computation and Language · Computer Science 2018-03-07 Francisco J. Chiyah Garcia , David A. Robb , Xingkun Liu , Atanas Laskov , Pedro Patron , Helen Hastie

Natural language understanding includes the tasks of intent detection (identifying a user's objectives) and slot filling (extracting the entities relevant to those objectives). Prior slot filling methods assume that each intent type cannot…

Computation and Language · Computer Science 2023-05-19 Harshil Shah , Arthur Wilcke , Marius Cobzarenco , Cristi Cobzarenco , Edward Challis , David Barber

Natural Language Generation tools, such as chatbots that can generate human-like conversational text, are becoming more common both for personal and professional use. However, there are concerns about their trustworthiness and ethical…

Human-Computer Interaction · Computer Science 2023-10-13 Beatriz Cabrero-Daniel , Andrea Sanagustín Cabrero

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

With the growing capabilities of large language models (LLMs), they are increasingly applied in areas like intelligent customer service, code generation, and knowledge management. Natural language (NL) prompts act as the ``APIs'' for…

Software Engineering · Computer Science 2025-08-12 Zhenchang Xing , Yang Liu , Zhuo Cheng , Qing Huang , Dehai Zhao , Daniel Sun , Chenhua Liu

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading…

Software Engineering · Computer Science 2020-09-21 Marcos Baez , Florian Daniel , Fabio Casati , Boualem Benatallah

Search systems on the Web rely on user input to generate relevant results. Since early information retrieval systems, users are trained to issue keyword searches and adapt to the language of the system. Recent research has shown that users…

Information Retrieval · Computer Science 2023-02-14 Andrea Papenmeier , Dagmar Kern , Daniel Hienert , Alfred Sliwa , Ahmet Aker , Norbert Fuhr

The purpose of this paper is to present a method for automatic classification of dialogue utterances and the results of applying that method to a corpus. Superficial features of a set of training utterances (which we will call cues) are…

cmp-lg · Computer Science 2008-02-03 Toine Andernach

This paper explores the task of translating natural language queries into regular expressions which embody their meaning. In contrast to prior work, the proposed neural model does not utilize domain-specific crafting, learning to translate…

Computation and Language · Computer Science 2016-08-11 Nicholas Locascio , Karthik Narasimhan , Eduardo DeLeon , Nate Kushman , Regina Barzilay

The growing demand for software developers and the increasing development complexity have emphasized the need for support in software engineering projects. This is especially relevant in light of advancements in artificial intelligence,…

Software Engineering · Computer Science 2023-05-02 Glaucia Melo

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

Computation and Language · Computer Science 2024-12-17 Xiaobin Shen , Daniel Lee , Sumit Ranjan , Sai Sree Harsha , Pawan Sevak , Yunyao Li

Dialogue agents, which perform specific tasks, are part of the long-term goal of NLP researchers to build intelligent agents that communicate with humans in natural language. Such systems should adapt easily from one domain to another to…

Computation and Language · Computer Science 2024-04-24 Jesse Atuhurra , Hidetaka Kamigaito , Taro Watanabe , Eric Nichols

Using an AI assistant, we developed a method for systematically constructing controlled natural language for requirements based on formal specification patterns containing logical attributes. The method involves three stages: 1) compiling a…

Software Engineering · Computer Science 2026-01-01 Natalia Garanina , Vladimir Zyubin , Igor Anureev

Fast expansion of natural language functionality of intelligent virtual agents is critical for achieving engaging and informative interactions. However, developing accurate models for new natural language domains is a time and data…

Computation and Language · Computer Science 2018-05-07 Anuj Goyal , Angeliki Metallinou , Spyros Matsoukas

Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…

Computation and Language · Computer Science 2022-06-01 Avinash Madasu , Mauajama Firdaus , Asif Eqbal

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

An important component of achieving language understanding is mastering the composition of sentence meaning, but an immediate challenge to solving this problem is the opacity of sentence vector representations produced by current neural…

Computation and Language · Computer Science 2018-09-12 Allyson Ettinger , Ahmed Elgohary , Colin Phillips , Philip Resnik

With the renaissance of deep learning, neural networks have achieved promising results on many natural language understanding (NLU) tasks. Even though the source codes of many neural network models are publicly available, there is still a…

Computation and Language · Computer Science 2020-11-30 Nham Le , Tuan Lai , Trung Bui , Doo Soon Kim

Automated management requires decomposing high-level user requests, such as intents, to an abstraction that the system can understand and execute. This is challenging because even a simple intent requires performing a number of ordered…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-02-16 Kristina Dzeparoska , Jieyu Lin , Ali Tizghadam , Alberto Leon-Garcia

Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…

Computation and Language · Computer Science 2025-12-08 Hengyu Luo , Peng Liu , Stefan Esping