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This study examines social media users' preferences for the use of platform-wide moderation in comparison to user-controlled, personalized moderation tools to regulate three categories of norm-violating content - hate speech, sexually…
While research continues to investigate and improve the accuracy, fairness, and normative appropriateness of content moderation processes on large social media platforms, even the best process cannot be effective if users reject its…
Incivility on platforms such as Twitter (now X) and Reddit complicates the development of AI systems that can support productive, rhetorically sound political argumentation. We present experiments with \textit{GPT-3.5 Turbo} fine-tuned on…
Platforms like Reddit and Twitter offer internet users an opportunity to talk about diverse issues, including those pertaining to physical and mental health. Some of these forums also function as a safe space for severely distressed mental…
Many online communities rely on postpublication moderation where contributors, even those that are perceived as being risky, are allowed to publish material immediately and where moderation takes place after the fact. An alternative…
One of the main dimensions characterizing the unfolding of opinion formation processes in social debates is the degree of open-mindedness of the involved population. Opinion dynamic modeling studies have tried to capture such a peculiar…
Social media users post content on various topics. A defining feature of social media is that other users can provide feedback -- called community feedback -- to their content in the form of comments, replies, and retweets. We hypothesize…
We consider the problem of how a platform designer, owner, or operator can improve the design and operation of a digital platform by leveraging a computational cognitive model that represents users's folk theories about a platform as a…
Linguistic style matching (LSM) in conversations can be reflective of several aspects of social influence such as power or persuasion. However, how LSM relates to the outcomes of online communication on platforms such as Reddit is an…
Online conversations are often interrupted by trolling, which causes emotional distress and conflict among users. Previous research has focused on moderating harmful content after it has been posted, but ways to manage emotions in real-time…
Social media creates crucial mass changes, as popular posts and opinions cast a significant influence on users' decisions and thought processes. For example, the recent Reddit uprising inspired by r/wallstreetbets which had remarkable…
Persuasion and argumentation are possibly among the most complex examples of the interplay between multiple human subjects. With the advent of the Internet, online forums provide wide platforms for people to share their opinions and…
The complex unfolding of the US opioid epidemic in the last 20 years has been the subject of a large body of medical and pharmacological research, and it has sparked a multidisciplinary discussion on how to implement interventions and…
Social media platforms are like giant arenas where users can rely on different content and express their opinions through likes, comments, and shares. However, do users welcome different perspectives or only listen to their preferred…
The pervasiveness of online toxicity, including hate speech and trolling, disrupts digital interactions and online well-being. Previous research has mainly focused on post-hoc moderation, overlooking the real-time emotional dynamics of…
With increasing attention to online anti-social behaviors such as personal attacks and bigotry, it is critical to have an accurate accounting of how widespread anti-social behaviors are. In this paper, we empirically measure the prevalence…
Opinion dynamics models describe the evolution of behavioral changes within social networks and are essential for informing strategies aimed at fostering positive collective changes, such as climate action initiatives. When applied to…
Deepfakes are AI-synthesized content that are becoming popular on many social media platforms, meaning the use of deepfakes is increasing in society, regardless of its societal implications. Its implications are harmful if the moral…
Moderators of online communities often employ comment deletion as a tool. We ask here whether, beyond the positive effects of shielding a community from undesirable content, does comment removal actually cause the behavior of the comment's…
In this paper, we study how different Reddit communities discuss generative AI in high school education, focusing on learning, academic integrity, AI detection, and emotional framing. Using 3,789 posts from five education-related…