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Related papers: Empathic Conversations: A Multi-level Dataset of C…

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Developing robust and fair AI systems require datasets with comprehensive set of labels that can help ensure the validity and legitimacy of relevant measurements. Recent efforts, therefore, focus on collecting person-related datasets that…

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

Artificial Intelligence · Computer Science 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

In recent years, extensive research has emerged in affective computing on topics like automatic emotion recognition and determining the signals that characterize individual emotions. Much less studied, however, is expressiveness, or the…

Computer Vision and Pattern Recognition · Computer Science 2019-12-11 Victoria Lin , Jeffrey M. Girard , Louis-Philippe Morency

Large language models (LLMs) reflect societal norms and biases, especially about gender. While societal biases and stereotypes have been extensively researched in various NLP applications, there is a surprising gap for emotion analysis.…

Computation and Language · Computer Science 2024-05-29 Flor Miriam Plaza-del-Arco , Amanda Cercas Curry , Alba Curry , Gavin Abercrombie , Dirk Hovy

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Computation and Language · Computer Science 2026-01-14 Francesco Dettori , Matteo Forasassi , Lorenzo Veronese , Livia Lestingi , Vincenzo Scotti , Matteo Giovanni Rossi

Social media platforms provide users the freedom of expression and a medium to exchange information and express diverse opinions. Unfortunately, this has also resulted in the growth of abusive content with the purpose of discriminating…

Computation and Language · Computer Science 2021-07-01 Sohail Akhtar , Valerio Basile , Viviana Patti

In our everyday lives and social interactions we often try to perceive the emotional states of people. There has been a lot of research in providing machines with a similar capacity of recognizing emotions. From a computer vision…

Computer Vision and Pattern Recognition · Computer Science 2020-03-31 Ronak Kosti , Jose M. Alvarez , Adria Recasens , Agata Lapedriza

In conflict, people use emotional expressions to shape their counterparts' thoughts, feelings, and actions. This paper explores whether automatic text emotion recognition offers insight into this influence in the context of dispute…

Computation and Language · Computer Science 2025-09-08 Sushrita Rakshit , James Hale , Kushal Chawla , Jeanne M. Brett , Jonathan Gratch

Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…

Computation and Language · Computer Science 2019-05-09 Soujanya Poria , Navonil Majumder , Rada Mihalcea , Eduard Hovy

Given the growing ubiquity of emojis in language, there is a need for methods and resources that shed light on their meaning and communicative role. One conspicuous aspect of emojis is their use to convey affect in ways that may otherwise…

Computation and Language · Computer Science 2020-05-05 Abu Shoeb , Gerard de Melo

From the last decade, researchers in the field of machine learning (ML) and assistive developmental robotics (ADR) have taken an interest in artificial empathy (AE) as a possible future paradigm for human-robot interaction (HRI). Humans…

Robotics · Computer Science 2023-10-03 Sharjeel Tahir , Syed Afaq Shah , Jumana Abu-Khalaf

Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…

Computation and Language · Computer Science 2026-04-06 Jiawen Deng , Wentao Zhang , Ziyun Jiao , Fuji Ren

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie…

Computation and Language · Computer Science 2020-11-24 Qintong Li , Hongshen Chen , Zhaochun Ren , Pengjie Ren , Zhaopeng Tu , Zhumin Chen

The first objective of this paper are to introduce a strong theoretical concept as a proposed model that visualizes the process of realizing empathy, based on the ample analysis of the collected work in the survey. Secondly, the intended…

Computers and Society · Computer Science 2020-09-04 Marialejandra Garcia Corretjer , David Miralles , Raquel Ros

Sensory and emotional experiences such as pain and empathy are essential for mental and physical health. Cognitive neuroscience has been working on revealing mechanisms underlying pain and empathy. Furthermore, as trending research areas,…

Artificial Intelligence · Computer Science 2024-08-27 Siqi Cao , Di Fu , Xu Yang , Stefan Wermter , Xun Liu , Haiyan Wu

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta

Specific lexical choices in narrative text reflect both the writer's attitudes towards people in the narrative and influence the audience's reactions. Prior work has examined descriptions of people in English using contextual affective…

Computation and Language · Computer Science 2021-04-09 Chan Young Park , Xinru Yan , Anjalie Field , Yulia Tsvetkov

The increasing use of dialogue agents makes it extremely desirable for them to understand and acknowledge the implied emotions to respond like humans with empathy. Chatbots using traditional techniques analyze emotions based on the context…

Computation and Language · Computer Science 2021-05-27 Akhilesh Ravi , Amit Yadav , Jainish Chauhan , Jatin Dholakia , Naman Jain , Mayank Singh

Interest is growing in artificial empathy, but so is confusion about what artificial empathy is or needs to be. This confusion makes it challenging to navigate the technical and ethical issues that accompany empathic AI development. Here,…

Artificial Intelligence · Computer Science 2024-08-29 Jana Schaich Borg , Hannah Read