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Related papers: Empathic Conversations: A Multi-level Dataset of C…

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The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…

Computation and Language · Computer Science 2022-03-31 Yunlong Liang , Fandong Meng , Ying Zhang , Jinan Xu , Yufeng Chen , Jie Zhou

Collaborating in a group, whether face-to-face or virtually, involves continuously expressing emotions and interpreting those of other group members. Therefore, understanding group affect is essential to comprehending how groups interact…

Human-Computer Interaction · Computer Science 2024-10-22 Navin Raj Prabhu , Maria Tsfasman , Catharine Oertel , Timo Gerkmann , Nale Lehmann-Willenbrock

Background: Empathy is widely recognized for improving patient outcomes, including reduced pain and anxiety and improved satisfaction, and its absence can cause harm. Meanwhile, use of artificial intelligence (AI)-based chatbots in…

Human-Computer Interaction · Computer Science 2026-02-06 Alastair Howcroft , Amber Bennett-Weston , Ahmad Khan , Joseff Griffiths , Simon Gay , Jeremy Howick

Large pre-trained neural language models have supported the effectiveness of many NLP tasks, yet are still prone to generating toxic language hindering the safety of their use. Using empathetic data, we improve over recent work on…

Computation and Language · Computer Science 2022-05-17 Allison Lahnala , Charles Welch , Béla Neuendorf , Lucie Flek

We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) and traits (e.g., personality), just as people do. We present…

Computation and Language · Computer Science 2023-09-19 Salvatore Giorgi , Shreya Havaldar , Farhan Ahmed , Zuhaib Akhtar , Shalaka Vaidya , Gary Pan , Lyle H. Ungar , H. Andrew Schwartz , Joao Sedoc

Social anxiety is a prevalent condition that affects interpersonal interactions and social functioning. Recent advances in artificial intelligence and social robotics offer new opportunities to examine social anxiety in the human-robot…

Robotics · Computer Science 2025-11-18 Vesna Poprcova , Iulia Lefter , Matthias Wieser , Martijn Warnier , Frances Brazier

Each utterance in multi-turn empathetic dialogues has features such as emotion, keywords, and utterance-level meaning. Feature transitions between utterances occur naturally. However, existing approaches fail to perceive the transitions…

Computation and Language · Computer Science 2022-05-09 Wongyu Kim , Youbin Ahn , Donghyun Kim , Kyong-Ho Lee

Humans use a host of signals to infer the emotional state of others. In general, computer systems that leverage signals from multiple modalities will be more robust and accurate in the same task. We present a multimodal affect and context…

Human-Computer Interaction · Computer Science 2019-03-29 Daniel McDuff , Kael Rowan , Piali Choudhury , Jessica Wolk , ThuVan Pham , Mary Czerwinski

Emotion classification in NLP assigns emotions to texts, such as sentences or paragraphs. With texts like "I felt guilty when he cried", focusing on the sentence level disregards the standpoint of each participant in the situation: the…

Computation and Language · Computer Science 2023-05-29 Maximilian Wegge , Enrica Troiano , Laura Oberländer , Roman Klinger

When regarding the suffering of others, we often experience personal distress and feel compelled to help\footnote{Preprint. Under review.}. Inspired by living systems, we investigate the emergence of prosocial behavior among autonomous…

Artificial Intelligence · Computer Science 2025-06-17 Naoto Yoshida , Kingson Man

Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how…

Computation and Language · Computer Science 2022-11-14 Kai-Hui Liang , Weiyan Shi , Yoojung Oh , Hao-Chuan Wang , Jingwen Zhang , Zhou Yu

Couples' relationships affect the physical health and emotional well-being of partners. Automatically recognizing each partner's emotions could give a better understanding of their individual emotional well-being, enable interventions and…

Human-Computer Interaction · Computer Science 2022-02-18 George Boateng , Elgar Fleisch , Tobias Kowatsch

Predicting how a user responds to news events enables important applications such as allowing intelligent agents or content producers to estimate the effect on different communities and revise unreleased messages to prevent unexpected bad…

Computation and Language · Computer Science 2023-05-29 Chenkai Sun , Jinning Li , Hou Pong Chan , ChengXiang Zhai , Heng Ji

AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…

Social and Information Networks · Computer Science 2025-12-24 Minh Duc Chu , Patrick Gerard , Kshitij Pawar , Charles Bickham , Kristina Lerman

A growing amount of literature critiques the current operationalizations of empathy based on loose definitions of the construct. Such definitions negatively affect dataset quality, model robustness, and evaluation reliability. We propose an…

Computation and Language · Computer Science 2024-11-15 Vojtech Formanek , Ondrej Sotolar

Emotions are one of the important components of the human being, thus they are a valuable part of daily activities such as interaction with people, decision making and learning. For this reason, it is important to detect, recognize and…

Human-Computer Interaction · Computer Science 2025-12-30 Ricardo Vasquez , Diego Riofrío-Luzcando , Joe Carrion-Jumbo , Cesar Guevara

Virtual and robotic agents capable of perceiving human empathy have the potential to participate in engaging and meaningful human-machine interactions that support human well-being. Prior research in computational empathy has focused on…

Robotics · Computer Science 2021-08-02 Leena Mathur , Micol Spitale , Hao Xi , Jieyun Li , Maja J Matarić

Dialogue systems in the form of chatbots and personal assistants are being increasingly integrated into people's lives. Modern dialogue systems may consider adopting anthropomorphic personas, mimicking societal demographic groups to appear…

Computation and Language · Computer Science 2021-12-16 Emily Sheng , Josh Arnold , Zhou Yu , Kai-Wei Chang , Nanyun Peng

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

Computation and Language · Computer Science 2021-06-08 Wei Wei , Jiayi Liu , Xianling Mao , Guibing Guo , Feida Zhu , Pan Zhou , Yuchong Hu

Affective computing has garnered the attention and interest of researchers in recent years, as there is a need for AI systems to better understand and react to human emotions. However, analyzing human emotions, such as mood or stress, is…

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