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Human evaluation is the gold standard for evaluating text generation models. However, it is expensive. In order to fit budgetary constraints, a random subset of the test data is often chosen in practice for human evaluation. However,…

Computation and Language · Computer Science 2025-06-03 Vilém Zouhar , Peng Cui , Mrinmaya Sachan

Aligning large language models (LLMs) with human values and intents critically involves the use of human or AI feedback. While dense feedback annotations are expensive to acquire and integrate, sparse feedback presents a structural design…

Machine Learning · Computer Science 2024-02-07 Hritik Bansal , John Dang , Aditya Grover

We survey human evaluation in papers presenting work on creative natural language generation that have been published in INLG 2020 and ICCC 2020. The most typical human evaluation method is a scaled survey, typically on a 5 point scale,…

Computation and Language · Computer Science 2021-08-03 Mika Hämäläinen , Khalid Alnajjar

The explosion of high-performing conversational language models (LMs) has spurred a shift from classic natural language processing (NLP) benchmarks to expensive, time-consuming and noisy human evaluations - yet the relationship between…

Human feedback has become the de facto standard for evaluating the performance of Large Language Models, and is increasingly being used as a training objective. However, it is not clear which properties of a generated output this single…

Computation and Language · Computer Science 2024-01-17 Tom Hosking , Phil Blunsom , Max Bartolo

The rise of large language models (LLMs) has brought a critical need for high-quality human-labeled data, particularly for processes like human feedback and evaluation. A common practice is to label data via consensus annotation over human…

Computation and Language · Computer Science 2025-06-23 Manya Wadhwa , Jifan Chen , Junyi Jessy Li , Greg Durrett

Large Language Models (LLMs) evaluation is a patchy and inconsistent landscape, and it is becoming clear that the quality of automatic evaluation metrics is not keeping up with the pace of development of generative models. We aim to improve…

Computation and Language · Computer Science 2023-10-24 Andrea Sottana , Bin Liang , Kai Zou , Zheng Yuan

Human evaluations are typically considered the gold standard in natural language generation, but as models' fluency improves, how well can evaluators detect and judge machine-generated text? We run a study assessing non-experts' ability to…

Computation and Language · Computer Science 2021-07-08 Elizabeth Clark , Tal August , Sofia Serrano , Nikita Haduong , Suchin Gururangan , Noah A. Smith

Human evaluation for natural language generation (NLG) often suffers from inconsistent user ratings. While previous research tends to attribute this problem to individual user preferences, we show that the quality of human judgements can…

Computation and Language · Computer Science 2018-10-03 Jekaterina Novikova , Ondřej Dušek , Verena Rieser

Human evaluation plays a crucial role in Natural Language Processing (NLP) as it assesses the quality and relevance of developed systems, thereby facilitating their enhancement. However, the absence of widely accepted human evaluation…

Computation and Language · Computer Science 2023-10-13 Iva Bojic , Jessica Chen , Si Yuan Chang , Qi Chwen Ong , Shafiq Joty , Josip Car

Appraisal theories suggest that emotions arise from subjective evaluations of events, referred to as appraisals. The taxonomy of appraisals is quite diverse, and they are usually given ratings on a Likert scale to be annotated in an…

Computation and Language · Computer Science 2025-03-25 Deniss Ruder , Andero Uusberg , Kairit Sirts

Automatic evaluation of various text quality criteria produced by data-driven intelligent methods is very common and useful because it is cheap, fast, and usually yields repeatable results. In this paper, we present an attempt to automate…

Computation and Language · Computer Science 2020-06-08 Erion Çano , Ondřej Bojar

Reliable evaluation protocols are of utmost importance for reproducible NLP research. In this work, we show that sometimes neither metric nor conventional human evaluation is sufficient to draw conclusions about system performance. Using…

Computation and Language · Computer Science 2021-01-25 Yevgeniy Puzikov

As AI becomes more integral in our lives, the need for transparency and responsibility grows. While natural language explanations (NLEs) are vital for clarifying the reasoning behind AI decisions, evaluating them through human judgments is…

Computation and Language · Computer Science 2024-03-27 Fan Huang , Haewoon Kwak , Kunwoo Park , Jisun An

Human evaluation is the foundation upon which the evaluation of both summarization systems and automatic metrics rests. However, existing human evaluation studies for summarization either exhibit a low inter-annotator agreement or have…

Computation and Language · Computer Science 2023-06-07 Yixin Liu , Alexander R. Fabbri , Pengfei Liu , Yilun Zhao , Linyong Nan , Ruilin Han , Simeng Han , Shafiq Joty , Chien-Sheng Wu , Caiming Xiong , Dragomir Radev

Evaluation of NLP methods requires testing against a previously vetted gold-standard test set and reporting standard metrics (accuracy/precision/recall/F1). The current assumption is that all items in a given test set are equal with regards…

Computation and Language · Computer Science 2016-09-26 John P. Lalor , Hao Wu , Hong Yu

The recent success of prompting large language models like GPT-3 has led to a paradigm shift in NLP research. In this paper, we study its impact on text summarization, focusing on the classic benchmark domain of news summarization. First,…

Computation and Language · Computer Science 2023-05-25 Tanya Goyal , Junyi Jessy Li , Greg Durrett

"Gold" and "ground truth" human-mediated labels have error. The effects of this error can escape commonly reported metrics of label quality or obscure questions of accuracy, bias, fairness, and usefulness during model evaluation. This study…

Computation and Language · Computer Science 2024-11-26 Michael Hardy

Estimating the expected output quality of generation systems is central to NLG. This paper qualifies the notion that automatic metrics are not as good as humans in estimating system-level quality. Statistically, humans are unbiased, high…

Computation and Language · Computer Science 2024-12-17 Johnny Tian-Zheng Wei , Robin Jia

Summary assessment involves evaluating how well a generated summary reflects the key ideas and meaning of the source text, requiring a deep understanding of the content. Large Language Models (LLMs) have been used to automate this process,…

Computation and Language · Computer Science 2025-12-23 Zahra Sadeghi , Evangelos Milios , Frank Rudzicz
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