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Hate speech spreads widely online, harming individuals and communities, making automatic detection essential for large-scale moderation, yet detecting it remains difficult. Part of the challenge lies in subjectivity: what one person flags…

Computation and Language · Computer Science 2025-12-11 Paloma Piot , David Otero , Patricia Martín-Rodilla , Javier Parapar

Human-annotated labels and explanations are critical for training explainable NLP models. However, unlike human-annotated labels whose quality is easier to calibrate (e.g., with a majority vote), human-crafted free-form explanations can be…

Computation and Language · Computer Science 2023-05-23 Bingsheng Yao , Prithviraj Sen , Lucian Popa , James Hendler , Dakuo Wang

We examine evaluation of faithfulness to input data in the context of hotel highlights: brief LLM-generated summaries that capture unique features of accommodations. Through human evaluation campaigns involving categorical error assessment…

Computation and Language · Computer Science 2025-07-16 Patrícia Schmidtová , Ondřej Dušek , Saad Mahamood

A myriad of explainability methods have been proposed in recent years, but there is little consensus on how to evaluate them. While automatic metrics allow for quick benchmarking, it isn't clear how such metrics reflect human interaction…

Computation and Language · Computer Science 2021-06-30 Ana Valeria Gonzalez , Anna Rogers , Anders Søgaard

Authors often struggle to interpret peer review feedback, deriving false hope from polite comments or feeling confused by specific low scores. To investigate this, we construct a dataset of over 30,000 ICLR 2021-2025 submissions and compare…

Computation and Language · Computer Science 2026-04-17 Yingxuan Wen

Estimating the performance of a machine learning system is a longstanding challenge in artificial intelligence research. Today, this challenge is especially relevant given the emergence of systems which appear to increasingly outperform…

Machine Learning · Computer Science 2021-09-17 Qiongkai Xu , Christian Walder , Chenchen Xu

Work on instruction-tuned Large Language Models (LLMs) has used automatic methods based on text overlap and LLM judgments as cost-effective alternatives to human evaluation. In this paper, we perform a meta-evaluation of such methods and…

Computation and Language · Computer Science 2024-10-03 Ehsan Doostmohammadi , Oskar Holmström , Marco Kuhlmann

Reward modeling is crucial for aligning large language models with human preferences, yet current approaches lack a principled mathematical framework for leveraging ordinal preference data. When human annotators provide graded preferences…

Machine Learning · Computer Science 2026-03-04 Amirhossein Afsharrad , Ruida Zhou , Luca Viano , Sanjay Lall , Mohammad Ghavamzadeh

Evaluation practices in natural language generation (NLG) have many known flaws, but improved evaluation approaches are rarely widely adopted. This issue has become more urgent, since neural NLG models have improved to the point where they…

Computation and Language · Computer Science 2022-02-15 Sebastian Gehrmann , Elizabeth Clark , Thibault Sellam

Automatic systems are increasingly used to assess the originality of responses in creative tasks. They offer a potential solution to key limitations of human assessment (cost, fatigue, and subjectivity), but there is preliminary evidence of…

Human-Computer Interaction · Computer Science 2026-04-24 Umberto Domanti , Moritz Mock , Sergio Agnoli , Antonella De Angeli

Automated text annotation is a compelling use case for generative large language models (LLMs) in social media research. Recent work suggests that LLMs can achieve strong performance on annotation tasks; however, these studies evaluate LLMs…

Computation and Language · Computer Science 2024-09-24 Nicholas Pangakis , Samuel Wolken

Reinforcement Learning from Human Feedback (RLHF) assumes annotator preferences reflect stable internal states. We challenge this through three experiments spanning the preference pipeline. In a human choice blindness study, 91% of…

Computation and Language · Computer Science 2026-03-10 Wenbin Wu

Human evaluation has been the gold standard for checking faithfulness in abstractive summarization. However, with a challenging source domain like narrative, multiple annotators can agree a summary is faithful, while missing details that…

Artificial Intelligence · Computer Science 2025-04-02 Melanie Subbiah , Faisal Ladhak , Akankshya Mishra , Griffin Adams , Lydia B. Chilton , Kathleen McKeown

NLP benchmarks rely on standardized datasets for training and evaluating models and are crucial for advancing the field. Traditionally, expert annotations ensure high-quality labels; however, the cost of expert annotation does not scale…

Computation and Language · Computer Science 2025-09-15 Omer Nahum , Nitay Calderon , Orgad Keller , Idan Szpektor , Roi Reichart

The state-of-the-art language model-based automatic metrics, e.g. BARTScore, benefiting from large-scale contextualized pre-training, have been successfully used in a wide range of natural language generation (NLG) tasks, including machine…

Computation and Language · Computer Science 2022-12-21 Qingyu Lu , Liang Ding , Liping Xie , Kanjian Zhang , Derek F. Wong , Dacheng Tao

Aligning large language models (LLMs) with human preferences becomes a key component to obtaining state-of-the-art performance, but it yields a huge cost to construct a large human-annotated preference dataset. To tackle this problem, we…

Machine Learning · Computer Science 2025-03-05 Dongyoung Kim , Kimin Lee , Jinwoo Shin , Jaehyung Kim

In many classification tasks, there is no definitive ground truth, only human judgments that may disagree. We address two challenges that arise in such settings: (1) how to use human raters to score classifiers, and (2) how to use them for…

Machine Learning · Computer Science 2026-04-24 Paul Resnick , Yuqing Kong , Grant Schoenebeck , Tim Weninger

Recent studies have used both automatic metrics and human evaluations to assess the simplification abilities of LLMs. However, the suitability of existing evaluation methodologies for LLMs remains in question. First, the suitability of…

Computation and Language · Computer Science 2025-07-15 Xuanxin Wu , Yuki Arase

Feature attribution a.k.a. input salience methods which assign an importance score to a feature are abundant but may produce surprisingly different results for the same model on the same input. While differences are expected if disparate…

Computation and Language · Computer Science 2022-11-10 Jasmijn Bastings , Sebastian Ebert , Polina Zablotskaia , Anders Sandholm , Katja Filippova

We commonly use agreement measures to assess the utility of judgements made by human annotators in Natural Language Processing (NLP) tasks. While inter-annotator agreement is frequently used as an indication of label reliability by…

Computation and Language · Computer Science 2025-10-21 Gavin Abercrombie , Tanvi Dinkar , Amanda Cercas Curry , Verena Rieser , Dirk Hovy