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A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

We present a novel response generation system that can be trained end to end on large quantities of unstructured Twitter conversations. A neural network architecture is used to address sparsity issues that arise when integrating contextual…

Computation and Language · Computer Science 2015-06-23 Alessandro Sordoni , Michel Galley , Michael Auli , Chris Brockett , Yangfeng Ji , Margaret Mitchell , Jian-Yun Nie , Jianfeng Gao , Bill Dolan

Generally, social network analysis has often focused on the topology of the network without considering the characteristics of individuals involved in them. Less attention is given to study the behavior of individuals, considering they are…

Social and Information Networks · Computer Science 2016-11-18 Syed Agha Muhammad , Kristof Van Laerhoven

Abstractive dialogue summarization is the task of capturing the highlights of a dialogue and rewriting them into a concise version. In this paper, we present a novel multi-speaker dialogue summarizer to demonstrate how large-scale…

Computation and Language · Computer Science 2020-10-21 Xiachong Feng , Xiaocheng Feng , Bing Qin , Ting Liu

Human beings are fundamentally sociable -- that we generally organize our social lives in terms of relations with other people. Understanding social relations from an image has great potential for intelligent systems such as social chatbots…

Computer Vision and Pattern Recognition · Computer Science 2020-07-20 Wanhua Li , Yueqi Duan , Jiwen Lu , Jianjiang Feng , Jie Zhou

Building open-domain dialogue systems capable of rich human-like conversational ability is one of the fundamental challenges in language generation. However, even with recent advancements in the field, existing open-domain generative models…

Computation and Language · Computer Science 2022-06-14 Ritvik Choudhary , Daisuke Kawahara

Increasing amounts of freely available data both in textual and relational form offers exploration of richer document representations, potentially improving the model performance and robustness. An emerging problem in the modern era is fake…

Computation and Language · Computer Science 2022-02-16 Boshko Koloski , Timen Stepišnik-Perdih , Marko Robnik-Šikonja , Senja Pollak , Blaž Škrlj

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…

Computation and Language · Computer Science 2023-06-13 Shuai Liu , Hyundong J. Cho , Marjorie Freedman , Xuezhe Ma , Jonathan May

We consider the problem of finding relevant consistent concepts in a conversational AI system, particularly, for realizing a conversational socialbot. Commonsense knowledge about various topics can be represented as an answer set program.…

Logic in Computer Science · Computer Science 2021-09-20 Fang Li , Huaduo Wang , Kinjal Basu , Elmer Salazar , Gopal Gupta

In this paper, we address the problem of answering complex information needs by conversing conversations with search engines, in the sense that users can express their queries in natural language, and directly receivethe information they…

Information Retrieval · Computer Science 2021-05-19 Pengjie Ren , Zhumin Chen , Zhaochun Ren , Evangelos Kanoulas , Christof Monz , Maarten de Rijke

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

We introduce Quotegraph, a novel large-scale social network derived from speaker-attributed quotations in English news articles published between 2008 and 2020. Quotegraph consists of 528 thousand unique nodes and 8.63 million directed…

Social and Information Networks · Computer Science 2025-07-30 Marko Čuljak , Robert West , Andreas Spitz , Akhil Arora

The proliferation of online debate platforms and social media has led to an unprecedented volume of argumentative content on controversial topics from multiple perspectives. While this wealth of perspectives offers opportunities for…

Computation and Language · Computer Science 2026-04-21 Rudra Ranajee Saha , Laks V. S. Lakshmanan , Raymond T. Ng

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu

Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…

Computation and Language · Computer Science 2020-07-09 Nazakat Ali

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…

Information Retrieval · Computer Science 2018-05-10 Liu Yang , Minghui Qiu , Chen Qu , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Jun Huang , Haiqing Chen

Emotion Recognition in Conversations (ERC) facilitates a deeper understanding of the emotions conveyed by speakers in each utterance within a conversation. Recently, Graph Neural Networks (GNNs) have demonstrated their strengths in…

Computation and Language · Computer Science 2024-12-24 Cuong Tran Van , Thanh V. T. Tran , Van Nguyen , Truong Son Hy

University students often spend a considerable amount of time seeking answers to common questions from administrators or teachers. This can become tedious for both parties, leading to a need for a solution. In response, this paper proposes…

Computers and Society · Computer Science 2026-04-20 Goitom Ybrah Hailu , Hadush Hailu , Shishay Welay