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State-of-the-art abstractive summarization systems often generate \emph{hallucinations}; i.e., content that is not directly inferable from the source text. Despite being assumed incorrect, we find that much hallucinated content is factual,…

Computation and Language · Computer Science 2021-12-07 Meng Cao , Yue Dong , Jackie Chi Kit Cheung

Factuality is important to dialogue summarization. Factual error correction (FEC) of model-generated summaries is one way to improve factuality. Current FEC evaluation that relies on factuality metrics is not reliable and detailed enough.…

Computation and Language · Computer Science 2023-06-09 Mingqi Gao , Xiaojun Wan , Jia Su , Zhefeng Wang , Baoxing Huai

Fact-checking is a crucial natural language processing (NLP) task that verifies the truthfulness of claims by considering reliable evidence. Traditional methods are often limited by labour-intensive data curation and rule-based approaches.…

Computation and Language · Computer Science 2025-09-03 Sushant Gautam

Neural abstractive summarization models are able to generate summaries which have high overlap with human references. However, existing models are not optimized for factual correctness, a critical metric in real-world applications. In this…

Computation and Language · Computer Science 2020-04-29 Yuhao Zhang , Derek Merck , Emily Bao Tsai , Christopher D. Manning , Curtis P. Langlotz

Lack of factual correctness is an issue that still plagues state-of-the-art summarization systems despite their impressive progress on generating seemingly fluent summaries. In this paper, we show that factual inconsistency can be caused by…

Computation and Language · Computer Science 2024-01-22 Asish Ghoshal , Arash Einolghozati , Ankit Arun , Haoran Li , Lili Yu , Vera Gor , Yashar Mehdad , Scott Wen-tau Yih , Asli Celikyilmaz

Hallucination is a known issue for neural abstractive summarization models. Recent work suggests that the degree of hallucination may depend on errors in the training data. In this work, we propose a new method called Contrastive Parameter…

Computation and Language · Computer Science 2022-05-23 Prafulla Kumar Choubey , Alexander R. Fabbri , Jesse Vig , Chien-Sheng Wu , Wenhao Liu , Nazneen Fatema Rajani

Abstractive summarization systems based on pretrained language models often generate coherent but factually inconsistent sentences. In this paper, we present a counterfactual data augmentation approach where we augment data with perturbed…

Computation and Language · Computer Science 2022-05-26 Dheeraj Rajagopal , Siamak Shakeri , Cicero Nogueira dos Santos , Eduard Hovy , Chung-Ching Chang

Evaluating the factual consistency of automatically generated summaries is essential for the progress and adoption of reliable summarization systems. Despite recent advances, existing factuality evaluation models are not robust, being…

Computation and Language · Computer Science 2023-10-20 Shangbin Feng , Vidhisha Balachandran , Yuyang Bai , Yulia Tsvetkov

Recently, various neural encoder-decoder models pioneered by Seq2Seq framework have been proposed to achieve the goal of generating more abstractive summaries by learning to map input text to output text. At a high level, such neural models…

Computation and Language · Computer Science 2023-04-11 Yichong Huang , Xiachong Feng , Xiaocheng Feng , Bing Qin

Practical applications of abstractive summarization models are limited by frequent factual inconsistencies with respect to their input. Existing automatic evaluation metrics for summarization are largely insensitive to such errors. We…

Computation and Language · Computer Science 2020-04-10 Alex Wang , Kyunghyun Cho , Mike Lewis

Despite the recent advances in abstractive summarization systems, it is still difficult to determine whether a generated summary is factual consistent with the source text. To this end, the latest approach is to train a factual consistency…

Computation and Language · Computer Science 2022-05-05 Hwanhee Lee , Kang Min Yoo , Joonsuk Park , Hwaran Lee , Kyomin Jung

Unlike well-structured text, such as news reports and encyclopedia articles, dialogue content often comes from two or more interlocutors, exchanging information with each other. In such a scenario, the topic of a conversation can vary upon…

Computation and Language · Computer Science 2021-09-13 Junpeng Liu , Yanyan Zou , Hainan Zhang , Hongshen Chen , Zhuoye Ding , Caixia Yuan , Xiaojie Wang

E-commerce stores collect customer feedback to let sellers learn about customer concerns and enhance customer order experience. Because customer feedback often contains redundant information, a concise summary of the feedback can be…

Computation and Language · Computer Science 2021-07-01 Yang Liu , Yifei Sun , Vincent Gao

Multimodal summarization aims to generate a concise summary based on the input text and image. However, the existing methods potentially suffer from unfactual output. To evaluate the factuality of multimodal summarization models, we propose…

Computation and Language · Computer Science 2025-12-01 Yue Zhang , Jingxuan Zuo , Ke Su , Liqiang Jing

Abstractive summarization using large language models (LLMs) has become an essential tool for condensing information. However, despite their ability to generate fluent summaries, these models sometimes produce unfaithful summaries,…

Computation and Language · Computer Science 2025-10-14 Sicong Huang , Qianqi Yan , Shengze Wang , Ian Lane

Recent advances in the field of abstractive summarization leverage pre-trained language models rather than train a model from scratch. However, such models are sluggish to train and accompanied by a massive overhead. Researchers have…

Computation and Language · Computer Science 2022-09-01 Zheng Zhao , Pinzhen Chen

Regardless of the rapid development of artificial intelligence, abstractive summarisation is still challenging for sensitive and data-restrictive domains like medicine. With the increasing number of imaging, the relevance of automated tools…

Computation and Language · Computer Science 2025-09-22 Claudio Benzoni , Martina Langhals , Martin Boeker , Luise Modersohn , Máté E. Maros

Despite significant progress has been achieved in text summarization, factual inconsistency in generated summaries still severely limits its practical applications. Among the key factors to ensure factual consistency, a reliable automatic…

Computation and Language · Computer Science 2021-09-09 Yuexiang Xie , Fei Sun , Yang Deng , Yaliang Li , Bolin Ding

Despite the recent progress in language generation models, their outputs may not always meet user expectations. In this work, we study whether informational feedback in natural language can be leveraged to improve generation quality and…

Computation and Language · Computer Science 2023-10-17 Yixin Liu , Budhaditya Deb , Milagro Teruel , Aaron Halfaker , Dragomir Radev , Ahmed H. Awadallah

Large Language Models (LLMs) frequently generate hallucinated content, posing significant challenges for applications where factuality is crucial. While existing hallucination detection methods typically operate at the sentence level or…

Machine Learning · Computer Science 2026-02-02 Albert Sawczyn , Jakub Binkowski , Denis Janiak , Bogdan Gabrys , Tomasz Kajdanowicz