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In the rapidly evolving landscape of cyber security, intelligent chatbots are gaining prominence. Artificial Intelligence, Machine Learning, and Natural Language Processing empower these chatbots to handle user inquiries and deliver threat…

Information Retrieval · Computer Science 2024-11-11 Dincy R. Arikkat , Abhinav M. , Navya Binu , Parvathi M. , Navya Biju , K. S. Arunima , Vinod P. , Rafidha Rehiman K. A. , Mauro Conti

Hundreds of millions of people now regularly interact with large language models via chatbots. Model developers are eager to acquire new sources of high-quality training data as they race to improve model capabilities and win market share.…

Computers and Society · Computer Science 2025-09-09 Jennifer King , Kevin Klyman , Emily Capstick , Tiffany Saade , Victoria Hsieh

The Programmer's Assistant is an experimental prototype software development environment that integrates a chatbot with a code editor. Conversational capability was achieved by using an existing code-fluent Large Language Model and…

Computers and Society · Computer Science 2023-01-25 Steven I. Ross , Michael Muller , Fernando Martinez , Stephanie Houde , Justin D. Weisz

This paper introduces DevGPT, a dataset curated to explore how software developers interact with ChatGPT, a prominent large language model (LLM). The dataset encompasses 29,778 prompts and responses from ChatGPT, including 19,106 code…

Software Engineering · Computer Science 2024-02-15 Tao Xiao , Christoph Treude , Hideaki Hata , Kenichi Matsumoto

IDE-integrated AI coding assistants, which operate conversationally within developers' working codebases with access to project context and multi-file editing, are rapidly reshaping software development. However, empirical investigation of…

Software Engineering · Computer Science 2026-04-02 Ningzhi Tang , Chaoran Chen , Zihan Fang , Gelei Xu , Maria Dhakal , Yiyu Shi , Collin McMillan , Yu Huang , Toby Jia-Jun Li

The past few decades have witnessed an upsurge in data, forming the foundation for data-hungry, learning-based AI technology. Conversational agents, often referred to as AI chatbots, rely heavily on such data to train large language models…

Computation and Language · Computer Science 2024-11-19 Sumit Kumar Dam , Choong Seon Hong , Yu Qiao , Chaoning Zhang

Popular conversational agents frameworks such as Alexa Skills Kit (ASK) and Google Actions (gActions) offer unprecedented opportunities for facilitating the development and deployment of voice-enabled AI solutions in various verticals.…

Computation and Language · Computer Science 2020-01-03 Walid Shalaby , Adriano Arantes , Teresa GonzalezDiaz , Chetan Gupta

The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands…

Artificial Intelligence · Computer Science 2020-10-06 Jan Deriu , Don Tuggener , Pius von Däniken , Jon Ander Campos , Alvaro Rodrigo , Thiziri Belkacem , Aitor Soroa , Eneko Agirre , Mark Cieliebak

Chatbots are popular for both task-oriented conversations and unstructured conversations with web users. Several different approaches to creating comedy and art exist across the field of computational creativity. Despite the popularity and…

Human-Computer Interaction · Computer Science 2019-07-04 Allison Perrone , Justin Edwards

While diversity has become a debated issue in design, very little research exists on positive use-cases for diversity beyond scholarly criticism. The current work addresses this gap through the case of a diversity-aware chatbot, exploring…

Human-Computer Interaction · Computer Science 2024-02-14 Peter Kun , Amalia De Götzen , Miriam Bidoglia , Niels Jørgen Gommesen , George Gaskell

Chatbots have become integral to various application domains, including those with safety-critical considerations. As a result, there is a pressing need for methods that ensure chatbots consistently adhere to expected, safe behaviours. In…

Artificial Intelligence · Computer Science 2024-11-22 Andrea Gatti , Viviana Mascardi , Angelo Ferrando

ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…

Computers and Society · Computer Science 2023-06-27 Xiao Zhan , Yifan Xu , Stefan Sarkadi

Dialogue safety problems severely limit the real-world deployment of neural conversational models and have attracted great research interests recently. However, dialogue safety problems remain under-defined and the corresponding dataset is…

Computation and Language · Computer Science 2022-04-05 Hao Sun , Guangxuan Xu , Jiawen Deng , Jiale Cheng , Chujie Zheng , Hao Zhou , Nanyun Peng , Xiaoyan Zhu , Minlie Huang

Conversational large-language models are extensively used for issue resolution tasks. However, not all developer-LLM conversations are useful for effective issue resolution. In this paper, we analyze 686 developer-ChatGPT conversations…

Software Engineering · Computer Science 2025-11-25 Ramtin Ehsani , Sakshi Pathak , Esteban Parra , Sonia Haiduc , Preetha Chatterjee

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

Educational chatbots are a promising tool for assisting student learning. However, the development of effective chatbots in education has been challenging, as high-quality data is seldom available in this domain. In this paper, we propose a…

Computation and Language · Computer Science 2024-03-07 Junling Wang , Jakub Macina , Nico Daheim , Sankalan Pal Chowdhury , Mrinmaya Sachan

Politically sensitive topics are still a challenge for open-domain chatbots. However, dealing with politically sensitive content in a responsible, non-partisan, and safe behavior way is integral for these chatbots. Currently, the main…

Computation and Language · Computer Science 2021-06-14 Yejin Bang , Nayeon Lee , Etsuko Ishii , Andrea Madotto , Pascale Fung

Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Francisco Gomes de Oliveira Neto , Philipp Leitner

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

Computation and Language · Computer Science 2023-08-11 Sakib Shahriar , Kadhim Hayawi

The revolutionary potential of automatic code generation tools based on Model-Driven Engineering (MDE) frameworks has yet to be realized. Beyond their ability to help software professionals write more accurate, reusable code, they could…

Software Engineering · Computer Science 2021-12-22 Ilham Qasse , Shailesh Mishra , Mohammad Hamdaqa