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The emergence of Generative AI (Gen AI) and Large Language Models (LLMs) has enabled more advanced chatbots capable of human-like interactions. However, these conversational agents introduce a broader set of operational risks that extend…

Cryptography and Security · Computer Science 2025-05-09 Pedro Pinacho-Davidson , Fernando Gutierrez , Pablo Zapata , Rodolfo Vergara , Pablo Aqueveque

This study investigates the use of Artificial Intelligence (AI)-powered, multi-role chatbots as a means to enhance learning experiences and foster engagement in computer science education. Leveraging a design-based research approach, we…

Artificial Intelligence · Computer Science 2023-08-09 Cassie Chen Cao , Zijian Ding , Jionghao Lin , Frank Hopfgartner

This paper reports the findings of a study conducted on the application of an on-line human-computer dialog system with natural language (chatbot) on the teaching of foreign languages. A keywords-based human-computer dialog system makes it…

Computers and Society · Computer Science 2007-05-23 Jiyou Jia

Large language models (LLMs) like ChatGPT have shown the potential to assist developers with coding and debugging tasks. However, their role in collaborative issue resolution is underexplored. In this study, we analyzed 1,152…

Software Engineering · Computer Science 2024-12-12 Joy Krishan Das , Saikat Mondal , Chanchal K. Roy

Ensuring worker safety remains a critical challenge in modern manufacturing environments. Industry 5.0 reorients the prevailing manufacturing paradigm toward more human-centric operations. Using a design science research methodology, we…

Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several…

Computation and Language · Computer Science 2021-09-03 Zhengyi Ma , Zhicheng Dou , Yutao Zhu , Hanxun Zhong , Ji-Rong Wen

Social interactions and conversation skills separate the successful from the rest and the confident from the shy. For college students in particular, the ability to converse can be an outlet for the stress and anxiety experienced on a daily…

Human-Computer Interaction · Computer Science 2023-10-24 Hyunbae Jeon , Rhea Ramachandran , Victoria Ploerer , Yella Diekmann , Max Bagga

As Conversational Artificial Intelligence (AI) becomes more integrated into everyday life, AI-powered chatbot mobile applications are increasingly adopted across industries, particularly in the healthcare domain. These chatbots offer…

Human-Computer Interaction · Computer Science 2025-09-19 Ramazan Yener , Guan-Hung Chen , Ece Gumusel , Masooda Bashir

Chai empowers users to create and interact with customized chatbots, offering unique and engaging experiences. Despite the exciting prospects, the work recognizes the inherent challenges of a commitment to modern safety standards.…

Artificial Intelligence · Computer Science 2023-06-06 Xiaoding Lu , Aleksey Korshuk , Zongyi Liu , William Beauchamp

ChatGPT (Chat Generative Pre-trained Transformer) is a chatbot launched by OpenAI on November 30, 2022. OpenAI's GPT-3 family of large language models serve as the foundation for ChatGPT. ChatGPT is fine-tuned with both supervised and…

Software Engineering · Computer Science 2023-05-29 Giriprasad Sridhara , Ranjani H. G. , Sourav Mazumdar

ChatGPT is a type of artificial intelligence language model that uses deep learning algorithms to generate human-like responses to text-based prompts. The introduction of the latest ChatGPT version in November of 2022 has caused shockwaves…

Computers and Society · Computer Science 2023-05-02 Mohammad Fraiwan , Natheer Khasawneh

ChatGPT is a generative pretrained transformer language model created using artificial intelligence implemented as chatbot which can provide very detailed responses to a wide variety of questions. As a very contemporary phenomenon, this…

Cryptography and Security · Computer Science 2023-07-14 Sheetal Temara

Studies on in-vehicle conversational agents have traditionally relied on pre-scripted prompts or limited voice commands, constraining natural driver-agent interaction. To resolve this issue, the present study explored the potential of a…

Human-Computer Interaction · Computer Science 2025-08-12 Yeana Lee Bond , Mungyeong Choe , Baker Kasim Hasan , Arsh Siddiqui , Myounghoon Jeon

AI-powered coding assistant tools have revolutionized the software engineering ecosystem. However, prior work has demonstrated that these tools are vulnerable to poisoning attacks. In a poisoning attack, an attacker intentionally injects…

Cryptography and Security · Computer Science 2023-12-12 Sanghak Oh , Kiho Lee , Seonhye Park , Doowon Kim , Hyoungshick Kim

Spoken English proficiency is a powerful driver of economic mobility for low-income Indian youth, yet opportunities for spoken practice remain scarce in schools. We investigate the deployment of a voice-based chatbot for English…

Human-Computer Interaction · Computer Science 2026-02-09 Sneha Shashidhara , Vivienne Bihe Chi , Abhay P Singh , Lyle Ungar , Sharath Chandra Guntuku

As a general purpose technology without a concrete pre-defined purpose, personal chatbots can be used for a whole range of objectives, depending on the personal needs, contexts, and tasks of an individual, and so potentially impact a…

Computers and Society · Computer Science 2024-05-01 Kimon Kieslich , Natali Helberger , Nicholas Diakopoulos

While current chat-based AI assistants primarily operate reactively, responding only when prompted by users, there is significant potential for these systems to proactively assist in tasks without explicit invocation, enabling a…

Human-Computer Interaction · Computer Science 2025-03-03 Valerie Chen , Alan Zhu , Sebastian Zhao , Hussein Mozannar , David Sontag , Ameet Talwalkar

Artificial Intelligence (AI) for supporting healthcare services has never been more necessitated than by the recent global pandemic. Here, we review the state-of-the-art in AI-enabled Chatbots in healthcare proposed during the last 10 years…

Artificial Intelligence · Computer Science 2023-08-09 Basabdatta Sen Bhattacharya , Vibhav Sinai Pissurlenkar

Large language models (LLMs) have demonstrated notable proficiency in code generation, with numerous prior studies showing their promising capabilities in various development scenarios. However, these studies mainly provide evaluations in…

Software Engineering · Computer Science 2024-03-19 Kailun Jin , Chung-Yu Wang , Hung Viet Pham , Hadi Hemmati

A chatbot is an intelligent software application that automates conversations and engages users in natural language through messaging platforms. Leveraging artificial intelligence (AI), chatbots serve various functions, including customer…

Computation and Language · Computer Science 2025-01-03 Lamya Benaddi , Charaf Ouaddi , Adnane Souha , Abdeslam Jakimi , Mohamed Rahouti , Mohammed Aledhari , Diogo Oliveira , Brahim Ouchao
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