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In this paper we present the results of an exploratory study examining the potential of voice assistants (VA) for some groups of older adults in the context of Smart Home Technology (SHT). To research the aspect of older adults' interaction…

Human-Computer Interaction · Computer Science 2019-03-19 Jarosław Kowalski , Anna Jaskulska , Kinga Skorupska , Katarzyna Abramczuk , Cezary Biele , Wiesław Kopeć , Krzysztof Marasek

The Consensus Auditory-Perceptual Evaluation of Voice is a widely employed tool in clinical voice quality assessment that is significant for streaming communication among clinical professionals and benchmarking for the determination of…

Sound · Computer Science 2023-11-28 Yi-Heng Lin , Wen-Hsuan Tseng , Li-Chin Chen , Ching-Ting Tan , Yu Tsao

The proliferation of voice agents in consumer devices requires new tools for evaluating these systems beyond their technical functionality. This paper presents a toolkit for the evaluation of Voice User Interfaces (VUIs) with the intention…

Human-Computer Interaction · Computer Science 2021-12-22 Stacey Li , Sven Krome , Ilan Mandel , Marcel Walch , Wendy Ju

Detecting duplicate patient participation in clinical trials is a major challenge because repeated patients can undermine the credibility and accuracy of the trial's findings and result in significant health and financial risks. Developing…

Audio and Speech Processing · Electrical Eng. & Systems 2023-06-23 Malikeh Ehghaghi , Marija Stanojevic , Ali Akram , Jekaterina Novikova

Embodied conversation agents (ECAs) are increasingly being developed for older adults as assistants or companions. Older adults may not be familiar with ECAs, influencing uptake and acceptability. First impressions can correlate strongly…

Human-Computer Interaction · Computer Science 2024-05-15 Ge "Rikaku" Li , Katie Seaborn

Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…

Computation and Language · Computer Science 2020-02-27 Sashank Santhanam , Alireza Karduni , Samira Shaikh

We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…

General Economics · Economics 2024-11-07 Erik Brynjolfsson , Danielle Li , Lindsey Raymond

While standalone Voice Assistants (VAs) are promising to support older adults' daily routine and wellbeing management, onboarding and setting up these devices can be challenging. Although some older adults choose to seek assistance from…

Human-Computer Interaction · Computer Science 2024-03-15 Chen Chen , Ella T. Lifset , Yichen Han , Arkajyoti Roy , Michael Hogarth , Alison A. Moore , Emilia Farcas , Nadir Weibel

Synthetic-voice cloning technologies have seen significant advances in recent years, giving rise to a range of potential harms. From small- and large-scale financial fraud to disinformation campaigns, the need for reliable methods to…

Sound · Computer Science 2023-09-28 Sarah Barrington , Romit Barua , Gautham Koorma , Hany Farid

Generative models are a popular choice for adult-to-adult voice conversion (VC) because of their efficient way of modelling unlabelled data. To this point their usefulness in producing children speech and in particular adult to child VC has…

Sound · Computer Science 2025-12-16 Protima Nomo Sudro , Anton Ragni , Thomas Hain

In this paper, we analyze the performance of an agent developed according to a well-accepted appraisal theory of human emotion with respect to how it modulates play in the context of a social dilemma. We ask if the agent will be capable of…

Artificial Intelligence · Computer Science 2021-07-19 Moojan Ghafurian , Neil Budnarain , Jesse Hoey

The estimation of speaker characteristics such as age and height is a challenging task, having numerous applications in voice forensic analysis. In this work, we propose a bi-encoder transformer mixture model for speaker age and height…

Sound · Computer Science 2022-03-23 Tarun Gupta , Duc-Tuan Truong , Tran The Anh , Chng Eng Siong

Historically, researchers have focused on analyzing WEIRD, adult perspectives on technology. This means we may not have technology developed appropriately for children and those from non-WEIRD countries. In this paper, we analyze children…

Human-Computer Interaction · Computer Science 2023-04-07 Jessica Van Brummelen , Maura Kelleher , Mingyan Claire Tian , Nghi Hoang Nguyen

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

Human-Computer Interaction · Computer Science 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

Recent advances in artificial intelligence (AI) speech generation and voice cloning technologies have produced naturalistic speech and accurate voice replication, yet their influence on sociotechnical systems across diverse accents and…

Human-Computer Interaction · Computer Science 2025-06-16 Shira Michel , Sufi Kaur , Sarah Elizabeth Gillespie , Jeffrey Gleason , Christo Wilson , Avijit Ghosh

The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…

Human-Computer Interaction · Computer Science 2023-10-20 Javier Hernandez , Jina Suh , Judith Amores , Kael Rowan , Gonzalo Ramos , Mary Czerwinski

Children are one of the most under-represented groups in speech technologies, as well as one of the most vulnerable in terms of privacy. Despite this, anonymization techniques targeting this population have received little attention. In…

Computers and Society · Computer Science 2025-06-05 Ajinkya Kulkarni , Francisco Teixeira , Enno Hermann , Thomas Rolland , Isabel Trancoso , Mathew Magimai Doss

In this paper, we proposed a conceptual model to predict the chat experience in a natural language generation dialog system. We evaluated the model with 120 participants with Partial Least Squares Structural Equation Modeling (PLS-SEM) and…

Computation and Language · Computer Science 2023-05-30 Eason Chen

Automatic deepfake detection has received considerable research attention, yet the socio-technical environment in which humans actually encounter synthetic speech remains poorly understood. We investigate voice deepfake detection as a…

Audio and Speech Processing · Electrical Eng. & Systems 2026-05-28 Lelia Erscoi , Tomi Kinnunen

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

Human-Computer Interaction · Computer Science 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic