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Related papers: High-quality Conversational Systems

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There is growing concern that AI chatbots might fuel delusional beliefs in users. Some have suggested that humans and chatbots mutually reinforce false beliefs over time, but quantitative evidence is lacking. Using a unique dataset of chat…

Computation and Language · Computer Science 2026-04-29 Ashish Mehta , Jared Moore , Jacy Reese Anthis , William Agnew , Eric Lin , Peggy Yin , Desmond C. Ong , Nick Haber , Carol Dweck

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

The use of dialogue systems as a medium for human-machine interaction is an increasingly prevalent paradigm. A growing number of dialogue systems use conversation strategies that are learned from large datasets. There are well documented…

Computation and Language · Computer Science 2017-11-27 Peter Henderson , Koustuv Sinha , Nicolas Angelard-Gontier , Nan Rosemary Ke , Genevieve Fried , Ryan Lowe , Joelle Pineau

AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…

Human-Computer Interaction · Computer Science 2025-05-14 He Zhang , Chuhao Wu , Jingyi Xie , Yao Lyu , Jie Cai , John M. Carroll

To foster the development of pedagogically potent and ethically sound AI-integrated learning landscapes, it is pivotal to critically explore the perceptions and experiences of the users immersed in these contexts. In this study, we perform…

In this paper, we present a real-world conversational AI system to search for and book hotels through text messaging. Our architecture consists of a frame-based dialogue management system, which calls machine learning models for intent…

Machine Learning · Computer Science 2019-08-28 Bai Li , Nanyi Jiang , Joey Sham , Henry Shi , Hussein Fazal

Conversational agents or chatbots are widely investigated and used across different fields including healthcare, education, and marketing. Still, the development of chatbots for assisting secure coding practices is in its infancy. In this…

Human-Computer Interaction · Computer Science 2022-05-13 Catherine Tony , Mohana Balasubramanian , Nicolás E. Díaz Ferreyra , Riccardo Scandariato

The emergence of pretrained large language models has led to the deployment of a range of social chatbots for chitchat. Although these chatbots demonstrate language ability and fluency, they are not guaranteed to be engaging and can…

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

Artificial Intelligence · Computer Science 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

As the wide adoption of intelligent chatbot in human daily life, user demands for such systems evolve from basic task-solving conversations to more casual and friend-like communication. To meet the user needs and build emotional bond with…

Computation and Language · Computer Science 2020-01-06 Danning Zheng , Ruihua Song , Tianran Hu , Hao Fu , Jin Zhou

This research explores the quickly changing field of generative artificial intelligence (GAI) chatbots in higher education, an industry that is undergoing major technological changes. AI chatbots, such as ChatGPT, HuggingChat, and Google…

Computers and Society · Computer Science 2024-05-14 Joshua Ebere Chukwuere

Clarification resolution plays an important role in various information retrieval tasks such as interactive question answering and conversational search. In such context, the user often formulates their information needs as short and…

Computation and Language · Computer Science 2021-10-29 Hadrien Lautraite , Nada Naji , Louis Marceau , Marc Queudot , Eric Charton

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

The development and deployment of chatbot technology, while spanning decades and employing different techniques, require innovative frameworks to understand and interrogate their functionality and implications. A mere technocentric account…

Computers and Society · Computer Science 2025-01-22 Mauricio Figueroa-Torres

AI chatbots have emerged as promising educational tools for personalized learning experiences, with advances in large language models (LLMs) enabling teachers to create and customize these chatbots for their specific classroom needs.…

Human-Computer Interaction · Computer Science 2025-04-07 Minju Yoo , Hyoungwook Jin , Juho Kim

As artificial intelligence (AI) becomes more widespread, one question that arises is how human-AI interaction might impact human-human interaction. Chatbots, for example, are increasingly used as social companions, and while much is…

Human-Computer Interaction · Computer Science 2025-04-14 Rose E. Guingrich , Michael S. A. Graziano

The recent release of ChatGPT has gained huge attention and discussion worldwide, with responsible AI being a key topic of discussion. How can we ensure that AI systems, including ChatGPT, are developed and adopted in a responsible way? To…

Software Engineering · Computer Science 2023-02-28 Qinghua Lu , Yuxiu Luo , Liming Zhu , Mingjian Tang , Xiwei Xu , Jon Whittle

This review examines the role of artificial intelligence (AI) agents in programming education, focusing on how these tools are being integrated into educational practice and their impact on student learning outcomes. An analysis of…

Human-Computer Interaction · Computer Science 2026-01-16 Said Elnaffar , Farzad Rashidi , Abedallah Zaid Abualkishik

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Computers and Society · Computer Science 2025-06-06 Zhengbang Yang , Junyuan Hong , Yijiang Pang , Jiayu Zhou , Zhuangdi Zhu
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