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Transformer encoder-decoder models have achieved great performance in dialogue generation tasks, however, their inability to process long dialogue history often leads to truncation of the context To address this problem, we propose a novel…

Computation and Language · Computer Science 2023-05-24 Qingyang Wu , Zhou Yu

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective…

Human-Computer Interaction · Computer Science 2024-07-03 Mehdi Arjmand , Farnaz Nouraei , Ian Steenstra , Timothy Bickmore

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Computation and Language · Computer Science 2026-01-14 Francesco Dettori , Matteo Forasassi , Lorenzo Veronese , Livia Lestingi , Vincenzo Scotti , Matteo Giovanni Rossi

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

Computation and Language · Computer Science 2021-06-08 Wei Wei , Jiayi Liu , Xianling Mao , Guibing Guo , Feida Zhu , Pan Zhou , Yuchong Hu

Accurate recognition of human emotions is a crucial challenge in affective computing and human-robot interaction (HRI). Emotional states play a vital role in shaping behaviors, decisions, and social interactions. However, emotional…

Robotics · Computer Science 2024-09-19 Youssef Mohamed , Severin Lemaignan , Arzu Guneysu , Patric Jensfelt , Christian Smith

We propose a novel method for emotion conversion in speech based on a chained encoder-decoder-predictor neural network architecture. The encoder constructs a latent embedding of the fundamental frequency (F0) contour and the spectrum, which…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-12 Ravi Shankar , Hsi-Wei Hsieh , Nicolas Charon , Archana Venkataraman

Recognizing emotions in conversations is a challenging task due to the presence of contextual dependencies governed by self- and inter-personal influences. Recent approaches have focused on modeling these dependencies primarily via…

Computation and Language · Computer Science 2020-05-21 Devamanyu Hazarika , Soujanya Poria , Roger Zimmermann , Rada Mihalcea

In an era where user interaction with technology is ubiquitous, the importance of user interface (UI) design cannot be overstated. A well-designed UI not only enhances usability but also fosters more natural, intuitive, and emotionally…

Human-Computer Interaction · Computer Science 2024-11-12 Shiyu Duan , Ziyi Wang , Shixiao Wang , Mengmeng Chen , Runsheng Zhang

The COVID-19 pandemic and the internet's availability have recently boosted online learning. However, monitoring engagement in online learning is a difficult task for teachers. In this context, timely automatic student engagement…

Computer Vision and Pattern Recognition · Computer Science 2025-02-18 Sandeep Mandia , Kuldeep Singh , Rajendra Mitharwal , Faisel Mushtaq , Dimpal Janu

Emotion Recognition in Conversations (ERC) is essential for building empathetic human-machine systems. Existing studies on ERC primarily focus on summarizing the context information in a conversation, however, ignoring the differentiated…

Computation and Language · Computer Science 2020-10-16 Yuzhao Mao , Qi Sun , Guang Liu , Xiaojie Wang , Weiguo Gao , Xuan Li , Jianping Shen

Due to the complex nature of human emotions and the diversity of emotion representation methods in humans, emotion recognition is a challenging field. In this research, three input modalities, namely text, audio (speech), and video, are…

Artificial Intelligence · Computer Science 2024-02-13 Minoo Shayaninasab , Bagher Babaali

In this paper, we propose a novel time-frequency joint learning method for speech emotion recognition, called Time-Frequency Transformer. Its advantage is that the Time-Frequency Transformer can excavate global emotion patterns in the…

Sound · Computer Science 2023-08-29 Yong Wang , Cheng Lu , Yuan Zong , Hailun Lian , Yan Zhao , Sunan Li

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

Computation and Language · Computer Science 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos

Conversational agents (CAs) are revolutionizing human-computer interaction by evolving from text-based chatbots to empathetic digital humans (DHs) capable of rich emotional expressions. This paper explores the integration of neural and…

Human-Computer Interaction · Computer Science 2025-08-11 Nastaran Saffaryazdi , Tamil Selvan Gunasekaran , Kate Laveys , Elizabeth Broadbent , Mark Billinghurst

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

Computation and Language · Computer Science 2019-11-27 Sashank Santhanam , Samira Shaikh

Emotional voice conversion aims to convert the emotion of speech from one state to another while preserving the linguistic content and speaker identity. The prior studies on emotional voice conversion are mostly carried out under the…

Sound · Computer Science 2020-10-14 Kun Zhou , Berrak Sisman , Mingyang Zhang , Haizhou Li

In this study, we explore the application of transformer-based models for emotion classification on text data. We train and evaluate several pre-trained transformer models, on the Emotion dataset using different variants of transformers.…

Computation and Language · Computer Science 2024-07-30 Mahdi Rezapour

Technological advancements in web platforms allow people to express and share emotions towards textual write-ups written and shared by others. This brings about different interesting domains for analysis; emotion expressed by the writer and…

Computation and Language · Computer Science 2025-03-12 Anoop Kadan , Deepak P. , Manjary P. Gangan , Savitha Sam Abraham , Lajish V. L