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Understanding livestream platforms' accessibility challenges for minority groups, such as people with disabilities, is critical to increasing the diversity and inclusion of those platforms. While prior work investigated the experiences of…
Deaf and Hard-of-Hearing (DHH) individuals are increasingly participating as livestreamers in China's e-commerce livestreaming industry but face obstacles that limit the scope and diversity of their audience. Our paper examines these…
This study examines the discursive construction of algorithms and its role in labor management in Chinese live-streaming industry by focusing on how intermediary organizations (Multi-Channel Networks, MCNs) actively construct, stabilize,…
With about 230 million packages delivered per day in 2020, fetching packages has become a routine for many city dwellers in China. When fetching packages, people usually need to go to collection sites of their apartment complexes or a…
Filter bubbles have been studied extensively within the context of online content platforms due to their potential to cause undesirable outcomes such as user dissatisfaction or polarization. With the rise of short-video platforms, the…
Despite gaining traction in North America, live streaming has not reached the popularity it has in China, where livestreaming has a tremendous impact on the social behaviors of users. To better understand this socio-technological…
While audio description (AD) is the standard approach for making videos accessible to blind and low vision (BLV) people, existing AD guidelines do not consider BLV users' varied preferences across viewing scenarios. These scenarios range…
We describe the results of a randomized controlled trial of video-streaming algorithms for bitrate selection and network prediction. Over the last eight months, we have streamed 14.2 years of video to 56,000 users across the Internet.…
People with Blind Visual Impairments (BVI) face unique challenges when sharing images, as these may accidentally contain sensitive or inappropriate content. In many instances, they are unaware of the potential risks associated with sharing…
People watch livestreams to connect with others and learn about their hobbies. Livestreams feature multiple visual streams including the main video, webcams, on-screen overlays, and chat, all of which are inaccessible to livestream viewers…
Livestreaming by VTubers -- animated 2D/3D avatars controlled by real individuals -- have recently garnered substantial global followings and achieved significant monetary success. Despite prior research highlighting the importance of…
In live-streamed programming, developers broadcast their development work on open source projects using streaming media such as YouTube or Twitch. Sessions are first announced by a developer acting as the streamer, inviting other developers…
Identity verification is a critical gateway to accessing government services and public benefits, yet contemporary systems are typically designed around visual interaction, leaving blind and low vision (BLV) individuals disproportionately…
While video streaming algorithms are a hot research area, with interesting new approaches proposed every few months, little is known about the behavior of the streaming algorithms deployed across large online streaming platforms that…
Distributed live streaming has brought a lot of interest in the past few years. In the homogeneous case (all nodes having the same capacity), many algorithms have been proposed, which have been proven almost optimal or optimal. On the other…
Understanding and managing data privacy in the digital world can be challenging for sighted users, let alone blind and low-vision (BLV) users. There is limited research on how BLV users, who have special accessibility needs, navigate data…
The Latinx diaspora in the United States is a rapidly growing and complex demographic who face intersectional harms and marginalizations in sociotechnical systems and are currently underserved in CSCW research. While the field understands…
For individuals with blindness or low vision (BLV), navigating complex environments can pose serious risks. Large Vision-Language Models (LVLMs) show promise for generating scene descriptions, but their effectiveness for BLV users remains…
Over the last decade there has been considerable research into how artificial intelligence (AI), specifically computer vision, can assist people who are blind or have low-vision (BLV) to understand their environment. However, there has been…
Social live streaming services (SLSS) (e.g. Twitch, YouTube Live) combine real-time presentation of user-generated content with social networking features that allow streamers and viewers to interact in a co-present social online setting.…