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Related papers: How Can We Develop Explainable Systems? Insights f…

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Explainability, i.e. the ability of a system to explain its behavior to users, has become an important quality of software-intensive systems. Recent work has focused on methods for generating explanations for various algorithmic paradigms…

Software Engineering · Computer Science 2023-07-11 Max Unterbusch , Mersedeh Sadeghi , Jannik Fischbach , Martin Obaidi , Andreas Vogelsang

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

Explainable systems expose information about why certain observed effects are happening to the agents interacting with them. We argue that this constitutes a positive flow of information that needs to be specified, verified, and balanced…

Logic in Computer Science · Computer Science 2025-09-24 Bernd Finkbeiner , Hadar Frenkel , Julian Siber

Explainability has become a crucial non-functional requirement to enhance transparency, build user trust, and ensure regulatory compliance. However, translating explanation needs expressed in user feedback into structured requirements and…

Designing and implementing explainable systems is seen as the next step towards increasing user trust in, acceptance of and reliance on Artificial Intelligence (AI) systems. While explaining choices made by black-box algorithms such as…

Multiagent Systems · Computer Science 2022-08-23 Sharadhi Alape Suryanarayana , David Sarne , Sarit Kraus

Recent advancements in AI applications to healthcare have shown incredible promise in surpassing human performance in diagnosis and disease prognosis. With the increasing complexity of AI models, however, concerns regarding their opacity,…

Machine Learning · Computer Science 2023-08-17 Munib Mesinovic , Peter Watkinson , Tingting Zhu

As artificial intelligence systems increasingly inform high-stakes decisions across sectors, transparency has become foundational to responsible and trustworthy AI implementation. Leveraging our role as a leading institute in advancing AI…

Machine Learning · Computer Science 2025-08-01 Dhanesh Ramachandram , Himanshu Joshi , Judy Zhu , Dhari Gandhi , Lucas Hartman , Ananya Raval

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…

Machine Learning · Computer Science 2020-08-24 Ninghao Liu , Yong Ge , Li Li , Xia Hu , Rui Chen , Soo-Hyun Choi

We find ourselves surrounded by a rapidly increasing number of autonomous and semi-autonomous systems. Two grand challenges arise from this development: Machine Ethics and Machine Explainability. Machine Ethics, on the one hand, is…

Artificial Intelligence · Computer Science 2019-01-04 Kevin Baum , Holger Hermanns , Timo Speith

In today's digitalized world, where software systems are becoming increasingly ubiquitous and complex, the quality aspect of explainability is gaining relevance. A major challenge in achieving adequate explanations is the elicitation of…

Software Engineering · Computer Science 2025-06-23 Hannah Deters , Laura Reinhardt , Jakob Droste , Martin Obaidi , Kurt Schneider

Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…

Computers and Society · Computer Science 2026-03-03 Eman Alamoudi , Ellis Solaiman

Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…

Artificial Intelligence · Computer Science 2025-10-20 Allen Daniel Sunny

Calibrated trust in automated systems (Lee and See 2004) is critical for their safe and seamless integration into society. Users should only rely on a system recommendation when it is actually correct and reject it when it is factually…

Human-Computer Interaction · Computer Science 2025-08-05 Matouš Jelínek , Nadine Schlicker , Ewart de Visser

Explainability is motivated by the lack of transparency of black-box Machine Learning approaches, which do not foster trust and acceptance of Machine Learning algorithms. This also happens in the Predictive Process Monitoring field, where…

Artificial Intelligence · Computer Science 2025-07-25 Williams Rizzi , Marco Comuzzi , Chiara Di Francescomarino , Chiara Ghidini , Suhwan Lee , Fabrizio Maria Maggi , Alexander Nolte

Interpretability, trustworthiness, and usability are key considerations in high-stake security applications, especially when utilizing deep learning models. While these models are known for their high accuracy, they behave as black boxes in…

Deductive verification is an effective method to ensure that a given system exposes the intended behavior. In spite of its proven usefulness and feasibility in selected projects, deductive verification is still not a mainstream technique.…

Software Engineering · Computer Science 2026-01-26 Lea Salome Brugger , Xavier Denis , Peter Müller

Explainability of recommender systems has become essential to ensure users' trust and satisfaction. Various types of explainable recommender systems have been proposed including explainable graph-based recommender systems. This review paper…

Information Retrieval · Computer Science 2025-10-22 Thanet Markchom , Huizhi Liang , James Ferryman

Public attention towards explainability of artificial intelligence (AI) systems has been rising in recent years to offer methodologies for human oversight. This has translated into the proliferation of research outputs, such as from…

Computers and Society · Computer Science 2023-04-25 Luca Nannini , Agathe Balayn , Adam Leon Smith

Explainability is needed to establish confidence in machine learning results. Some explainable methods take a post hoc approach to explain the weights of machine learning models, others highlight areas of the input contributing to…

Machine Learning · Computer Science 2024-07-15 Paul Whitten , Francis Wolff , Chris Papachristou

Explainable AI (XAI) seeks to transform black-box algorithmic processes into transparent ones, enhancing trust in AI applications across various sectors such as education. This review aims to examine the various definitions of XAI within…

Computers and Society · Computer Science 2025-04-07 Zaid M. Altukhi , Sojen Pradhan