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Social sustainability in software development means creating and maintaining systems that promote pro-social values (e.g., human well-being, equity), both now and in the future. However, social sustainability lacks clear conceptual and…

Software Engineering · Computer Science 2026-03-31 Bimpe Ayoola , Anielle Andrade , Ronnie de Souza Santos , Paul Ralph

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

The development of AI-driven generative audio mirrors broader AI trends, often prioritizing immediate accessibility at the expense of explainability. Consequently, integrating such tools into sustained artistic practice remains a…

Sound · Computer Science 2024-07-23 Austin Tecks , Thomas Peschlow , Gabriel Vigliensoni

Advanced communication protocols are critical to enable the coexistence of autonomous robots with humans. Thus, the development of explanatory capabilities is an urgent first step toward autonomous robots. This survey provides an overview…

Artificial Intelligence · Computer Science 2021-05-07 Tatsuya Sakai , Takayuki Nagai

In socio-technical settings, operators are increasingly assisted by decision support systems. By employing these, important properties of socio-technical systems such as self-adaptation and self-optimization are expected to improve further.…

Human-Computer Interaction · Computer Science 2022-07-07 Michael Heider , Helena Stegherr , Richard Nordsieck , Jörg Hähner

Transparency is a key requirement for ethical machines. Verified ethical behavior is not enough to establish justified trust in autonomous intelligent agents: it needs to be supported by the ability to explain decisions. Logic Programming…

Computers and Society · Computer Science 2020-09-24 Abeer Dyoub , Stefania Costantini , Francesca A. Lisi

Transparency is often deemed critical to enable effective real-world deployment of intelligent systems. Yet the motivations for and benefits of different types of transparency can vary significantly depending on context, and objective…

Computers and Society · Computer Science 2019-08-20 Adrian Weller

Automated decision systems are increasingly used for consequential decision making -- for a variety of reasons. These systems often rely on sophisticated yet opaque models, which do not (or hardly) allow for understanding how or why a given…

Artificial Intelligence · Computer Science 2021-03-09 Jakob Schoeffer , Yvette Machowski , Niklas Kuehl

Artificial intelligence and machine learning algorithms have become ubiquitous. Although they offer a wide range of benefits, their adoption in decision-critical fields is limited by their lack of interpretability, particularly with textual…

Machine Learning · Computer Science 2023-01-27 Diego Antognini

For many decades, formal methods are considered to be the way forward to help the software industry to make more reliable and trustworthy software. However, despite this strong belief and many individual success stories, no real change in…

Software Engineering · Computer Science 2024-02-14 Marieke Huisman , Dilian Gurov , Alexander Malkis

Service and assistive robots are increasingly being deployed in dynamic social environments; however, ensuring transparent and explainable interactions remains a significant challenge. This paper presents a multimodal explainability module…

Robotics · Computer Science 2026-04-09 Oluwadamilola Sotomi , Devika Kodi , Aliasghar Arab

A core assumption of Explainable AI (XAI) is that explanations are useful to users -- that is, users will do something with the explanations. Prior work, however, does not clearly connect the information provided in explanations to user…

Human-Computer Interaction · Computer Science 2026-01-29 Gennie Mansi , Julia Kim , Mark Riedl

This is an integrative review that address the question, "What makes for a good explanation?" with reference to AI systems. Pertinent literatures are vast. Thus, this review is necessarily selective. That said, most of the key concepts and…

Artificial Intelligence · Computer Science 2019-02-07 Shane T. Mueller , Robert R. Hoffman , William Clancey , Abigail Emrey , Gary Klein

A vital component of trust and transparency in intelligent systems built on machine learning and artificial intelligence is the development of clear, understandable documentation. However, such systems are notorious for their complexity and…

Software Engineering · Computer Science 2020-11-18 David Piorkowski , Daniel González , John Richards , Stephanie Houde

There has recently been a surge of work in explanatory artificial intelligence (XAI). This research area tackles the important problem that complex machines and algorithms often cannot provide insights into their behavior and thought…

Artificial Intelligence · Computer Science 2019-02-05 Leilani H. Gilpin , David Bau , Ben Z. Yuan , Ayesha Bajwa , Michael Specter , Lalana Kagal

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler

Trust is long recognized to be an important factor in Recommender Systems (RS). However, there are different perspectives on trust and different ways to evaluate it. Moreover, a link between trust and transparency is often assumed but not…

Information Retrieval · Computer Science 2023-04-18 Clara Siepmann , Mohamed Amine Chatti

The ability to understand a user's underlying needs is critical for conversational systems, especially with limited input from users in a conversation. Thus, in such a domain, Asking Clarification Questions (ACQs) to reveal users' true…

Information Retrieval · Computer Science 2023-05-26 Hossein A. Rahmani , Xi Wang , Yue Feng , Qiang Zhang , Emine Yilmaz , Aldo Lipani

Recent success in Artificial Intelligence (AI) and Machine Learning (ML) allow problem solving automatically without any human intervention. Autonomous approaches can be very convenient. However, in certain domains, e.g., in the medical…

Artificial Intelligence · Computer Science 2021-03-03 Andreas Holzinger , André Carrington , Heimo Müller

The success of artificial intelligence (AI), and deep learning models in particular, has led to their widespread adoption across various industries due to their ability to process huge amounts of data and learn complex patterns. However,…

Artificial Intelligence · Computer Science 2023-09-22 Wei Jie Yeo , Wihan van der Heever , Rui Mao , Erik Cambria , Ranjan Satapathy , Gianmarco Mengaldo
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