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One of the main use cases of process mining is to discover and analyze how users follow business assignments, providing valuable insights into process efficiency and optimization. In this paper, we present a comprehensive dataset consisting…

Software Engineering · Computer Science 2023-08-24 Michal Sroka , Mohammadreza Fani Sani

Process mining has gained traction over the past decade and an impressive body of research has resulted in the introduction of a variety of process mining approaches measuring process performance. Having this set of techniques available,…

Performance · Computer Science 2018-04-12 Fredrik Milani , Fabrizio M. Maggi

One of the most valuable assets of an organization is its organizational data. The analysis and mining of this potential hidden treasure can lead to much added-value for the organization. Process mining is an emerging area that can be…

Software Engineering · Computer Science 2016-07-05 Asef Pourmasoumi , Ebrahim Bagheri

Event logs are invaluable for conducting process mining projects, offering insights into process improvement and data-driven decision-making. However, data quality issues affect the correctness and trustworthiness of these insights, making…

Databases · Computer Science 2023-10-09 Ying Liu , Vinicius Stein Dani , Iris Beerepoot , Xixi Lu

Robotic Process Automation (RPA) systems face challenges in handling complex processes and diverse screen layouts that require advanced human-like decision-making capabilities. These systems typically rely on pixel-level encoding through…

Robotics · Computer Science 2024-05-22 Arushi Jain , Shubham Paliwal , Monika Sharma , Lovekesh Vig , Gautam Shroff

Process mining techniques including process discovery, conformance checking, and process enhancement provide extensive knowledge about processes. Discovering running processes and deviations as well as detecting performance problems and…

Other Computer Science · Computer Science 2021-08-05 Mahsa Pourbafrani , Shuai Jiao , Wil M. P. van der Aalst

Recent years have seen the emergence of object-centric process mining techniques. Born as a response to the limitations of traditional process mining in analyzing event data from prevalent information systems like CRM and ERP, these…

Databases · Computer Science 2023-11-16 Alessandro Berti , Marco Montali , Wil M. P. van der Aalst

Process mining provides techniques to improve the performance and compliance of operational processes. Although sometimes the term "workflow mining" is used, the application in the context of Workflow Management (WFM) and Business Process…

Software Engineering · Computer Science 2020-09-15 Alessandro Berti , Wil van der Aalst , David Zang , Magdalena Lang

Recruitment in large organisations often involves interviewing a large number of candidates. The process is resource intensive and complex. Therefore, it is important to carry it out efficiently and effectively. Planning the selection…

Software Engineering · Computer Science 2022-04-20 Eshita Sharma , Keshav Gupta , Lubaina Machinewala , Samaksh Dhingra , Shrey Tripathi , Shreyas V S , Sujit Kumar Chakrabarti

With the servitization of business, understanding how users experience services becomes a crucial success factor for companies. Therefore, there is a need to include feedback from user experiences in the software engineering process.…

Software Engineering · Computer Science 2026-04-07 Paul Kobialka , Andrea Pferscher , Bernhard K. Aichernig , Einar Broch Johnsen , Silvia Lizeth Tapia Tarifa

The number of events recorded for operational processes is growing every year. This applies to all domains: from health care and e-government to production and maintenance. Event data are a valuable source of information for organizations…

Other Computer Science · Computer Science 2017-03-13 Wil M. P. van der Aalst , Alfredo Bolt , Sebastiaan J. van Zelst

Process control and optimization have been widely used to solve decision-making problems in chemical engineering applications. However, identifying and tuning the best solution algorithm is challenging and time-consuming. Machine learning…

Systems and Control · Electrical Eng. & Systems 2024-12-25 Ilias Mitrai , Prodromos Daoutidis

Process-mining techniques have emerged as powerful tools for analyzing event data to gain insights into business processes. In this paper, we present a comprehensive analysis of road traffic fine management processes using the pm4py library…

Artificial Intelligence · Computer Science 2024-09-18 Ali Jlidi , László Kovács

Object-centric process mining is a novel branch of process mining that aims to analyze event data from mainstream information systems (such as SAP) more naturally, without being forced to form mutually exclusive groups of events with the…

Databases · Computer Science 2022-09-21 Alessandro Berti , Wil van der Aalst

Process mining is a set of techniques that are used by organizations to understand and improve their operational processes. The first essential step in designing any process reengineering procedure is to find process improvement…

Artificial Intelligence · Computer Science 2022-08-30 Christian Kohlschmidt , Mahnaz Sadat Qafari , Wil M. P. van der Aalst

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

Objectives: An SLR is presented focusing on text mining based automation of SLR creation. The present review identifies the objectives of the automation studies and the aspects of those steps that were automated. In so doing, the various ML…

Information Retrieval · Computer Science 2023-08-01 Girish Sundaram , Daniel Berleant

Driven by the rapid ascent of artificial intelligence (AI), organizations are at the epicenter of a seismic shift, facing a crucial question: How can AI be successfully integrated into existing operations? To help answer it, manage…

Software Engineering · Computer Science 2024-02-09 Tamen Jadad-Garcia , Alejandro R. Jadad

Intelligent Process Automation (IPA) is emerging as a sub-field of AI to support the automation of long-tail processes which requires the coordination of tasks across different systems. So far, the field of IPA has been largely driven by…

Human-Computer Interaction · Computer Science 2020-02-05 Deborah Ferreira , Julia Rozanova , Krishna Dubba , Dell Zhang , Andre Freitas

Context: Change mining enables organizations to understand the changes that occurred in their business processes. This allows them to enhance their business processes and adapt to dynamic environments. Therefore, change mining is becoming a…

Software Engineering · Computer Science 2025-09-03 Arash Yadegari Ghahderijani , Hande Naz Turgay , Dimka Karastoyanova