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Computer-mediated communication has become more important than face-to-face communication in many contexts. Tracking emotional dynamics in chat conversations can enhance communication, improve services, and support well-being in various…

Computation and Language · Computer Science 2024-10-23 Ayan Igali , Abdulkhak Abdrakhman , Yerdaut Torekhan , Pakizar Shamoi

Analyzing individual emotions during group conversation is crucial in developing intelligent agents capable of natural human-machine interaction. While reliable emotion recognition techniques depend on different modalities (text, audio,…

Cross-lingual speech emotion recognition (SER) is important for a wide range of everyday applications. While recent SER research relies heavily on large pretrained models for emotion training, existing studies often concentrate solely on…

Sound · Computer Science 2024-07-09 Shreya G. Upadhyay , Carlos Busso , Chi-Chun Lee

In emotionally supportive conversations, well-intended positivity can sometimes misfire, leading to responses that feel dismissive, minimizing, or unrealistically optimistic. We examine this phenomenon of incongruent positivity as…

Computation and Language · Computer Science 2026-03-19 Leen Almajed , Abeer ALdayel

Multimodal sentiment analysis, a pivotal task in affective computing, seeks to understand human emotions by integrating cues from language, audio, and visual signals. While many recent approaches leverage complex attention mechanisms and…

Computation and Language · Computer Science 2025-05-09 Nischal Mandal , Yang Li

Empathetic response generation is designed to comprehend the emotions of others and select the most appropriate strategies to assist them in resolving emotional challenges. Empathy can be categorized into cognitive empathy and affective…

Computation and Language · Computer Science 2024-08-01 Yuxuan Hu , Minghuan Tan , Chenwei Zhang , Zixuan Li , Xiaodan Liang , Min Yang , Chengming Li , Xiping Hu

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

Emotional support conversations require more than fluent responses. Supporters need to understand the seeker's situation and emotions, adopt an appropriate strategy, and respond in a natural, human-like manner. Despite advances in large…

Computation and Language · Computer Science 2026-04-10 Yunxiao Wang , Meng Liu , Kaiyu Jiang , Bin Wen , Fan Yang , Tingting Gao , Lizi Liao

Conversational recommender systems enable natural language conversations and thus lead to a more engaging and effective recommendation scenario. As the conversations for recommender systems usually contain limited contextual information,…

Computation and Language · Computer Science 2025-08-28 Jie Zou , Cheng Lin , Weikang Guo , Zheng Wang , Jiwei Wei , Yang Yang , Heng Tao Shen

Multimodal Emotion Recognition in Conversations (MERC) enhances emotional understanding through the fusion of multimodal signals. However, unpredictable modality absence in real-world scenarios significantly degrades the performance of…

Computer Vision and Pattern Recognition · Computer Science 2025-11-04 Xihang Qiu , Jiarong Cheng , Yuhao Fang , Wanpeng Zhang , Yao Lu , Ye Zhang , Chun Li

Large language models (LLMs) have demonstrated notable advancements in psychological counseling. However, existing models generally do not explicitly model seekers' emotion shifts across counseling sessions, a core focus in classical…

Artificial Intelligence · Computer Science 2026-01-21 Zhentao Xia , Yongqi Fan , Yuxiang Chu , Yichao Yin , Liangliang Chen , Tong Ruan , Weiyan Zhang

While affective computing has advanced considerably, multimodal emotion prediction in aging populations remains underexplored, largely due to the scarcity of dedicated datasets. Existing multimodal benchmarks predominantly target young,…

Human-Computer Interaction · Computer Science 2026-04-06 Hongbin Chen , Jie Li , Wei Wang , Siyang Song , Xiao Gu , Jianqing Li , Wentao Xiang

Recent advancements in AI-driven conversational agents have exhibited immense potential of AI applications. Effective response generation is crucial to the success of these agents. While extensive research has focused on leveraging multiple…

Computation and Language · Computer Science 2025-03-26 Junfeng Liu , Christopher T. Symons , Ranga Raju Vatsavai

Emotion plays a fundamental role in human interaction, and therefore systems capable of identifying emotions in speech are crucial in the context of human-computer interaction. Speech emotion recognition (SER) is a challenging problem,…

Audio and Speech Processing · Electrical Eng. & Systems 2025-06-03 Lucas Ueda , João Lima , Leonardo Marques , Paula Costa

Recent years have seen an increasing trend in the volume of personal media captured by users, thanks to the advent of smartphones and smart glasses, resulting in large media collections. Despite conversation being an intuitive…

Computation and Language · Computer Science 2022-11-17 Seungwhan Moon , Satwik Kottur , Alborz Geramifard , Babak Damavandi

Interpersonal communication plays a key role in managing people's emotions, especially on digital platforms. Studies have shown that people use social media and consume online content to regulate their emotions and find support for rest and…

Information Retrieval · Computer Science 2024-08-16 Akriti Verma , Shama Islam , Valeh Moghaddam , Adnan Anwar , Sharon Horwood

Multimodal emotion recognition in conversation (MER) aims to accurately identify emotions in conversational utterances by integrating multimodal information. Previous methods usually treat multimodal information as equal quality and employ…

Multimedia · Computer Science 2024-11-18 Xiaofei Zhu , Jiawei Cheng , Zhou Yang , Zhuo Chen , Qingyang Wang , Jianfeng Yao

Wide usage of social media platforms has increased the risk of aggression, which results in mental stress and affects the lives of people negatively like psychological agony, fighting behavior, and disrespect to others. Majority of such…

Computation and Language · Computer Science 2020-01-22 Anant Khandelwal , Niraj Kumar

This paper presents a unified spoken language model for emotional intelligence, enhanced by a novel data construction strategy termed Injected Emotional-Attribution Thinking (IEAT). IEAT incorporates user emotional states and their…

Computation and Language · Computer Science 2026-01-09 Qing Wang , Zehan Li , Yaodong Song , Hongjie Chen , Jian Kang , Jie Lian , Jie Li , Yongxiang Li , Xuelong Li

Choosing suitable psychometric scales is an essential and difficult step in psychological consultation, which requires clinicians to integrate patient information, behaviors, and dynamic contextual information. Existing systems mainly use…

Human-Computer Interaction · Computer Science 2026-05-04 Yanzeng Li , Xiaoning Cao , Jialun Zhong , Jianpeng Hu , Jiangshan Tan , Ningning Liu , Feng Xiang , Shasha Han
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