English
Related papers

Related papers: Conversational Recommendation: A Grand AI Challeng…

200 papers

When searching for products, the opinions of others play an important role in making informed decisions. Subjective experiences about a product can be a valuable source of information. This is also true in sales conversations, where a…

Human-Computer Interaction · Computer Science 2023-08-10 Vahid Sadiri Javadi , Martin Potthast , Lucie Flek

User simulation has been a cost-effective technique for evaluating conversational recommender systems. However, building a human-like simulator is still an open challenge. In this work, we focus on how users reformulate their utterances…

Information Retrieval · Computer Science 2022-05-05 Shuo Zhang , Mu-Chun Wang , Krisztian Balog

This paper introduces RecAI, a practical toolkit designed to augment or even revolutionize recommender systems with the advanced capabilities of Large Language Models (LLMs). RecAI provides a suite of tools, including Recommender AI Agent,…

Information Retrieval · Computer Science 2024-03-12 Jianxun Lian , Yuxuan Lei , Xu Huang , Jing Yao , Wei Xu , Xing Xie

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

The recent advances in artificial intelligence namely in machine learning and deep learning, have boosted the performance of intelligent systems in several ways. This gave rise to human expectations, but also created the need for a deeper…

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Conversational and question-based recommender systems have gained increasing attention in recent years, with users enabled to converse with the system and better control recommendations. Nevertheless, research in the field is still limited,…

Information Retrieval · Computer Science 2020-06-01 Jie Zou , Yifan Chen , Evangelos Kanoulas

Recommendation systems focus on helping users find items of interest in the situations of information overload, where users' preferences are typically estimated by the past observed behaviors. In contrast, conversational recommendation…

Computation and Language · Computer Science 2022-03-29 Ting-Chun Wang , Shang-Yu Su , Yun-Nung Chen

Conversational Recommender System (CRS) leverages real-time feedback from users to dynamically model their preferences, thereby enhancing the system's ability to provide personalized recommendations and improving the overall user…

Human-Computer Interaction · Computer Science 2024-05-15 Lixi Zhu , Xiaowen Huang , Jitao Sang

The goal of building dialogue agents that can converse with humans naturally has been a long-standing dream of researchers since the early days of artificial intelligence. The well-known Turing Test proposed to judge the ultimate validity…

Artificial Intelligence · Computer Science 2022-12-13 Tom Young

Technology companies have produced varied responses to concerns about the effects of the design of their conversational AI systems. Some have claimed that their voice assistants are in fact not gendered or human-like -- despite design…

Artificial Intelligence · Computer Science 2021-06-07 Gavin Abercrombie , Amanda Cercas Curry , Mugdha Pandya , Verena Rieser

While interest in conversational recommender systems has been on the rise, operational systems suitable for serving as research platforms for comprehensive studies are currently lacking. This paper introduces an enhanced version of the IAI…

Information Retrieval · Computer Science 2024-03-04 Nolwenn Bernard , Ivica Kostric , Krisztian Balog

In the WWW (World Wide Web), dynamic development and spread of data has resulted a tremendous amount of information available on the Internet, yet user is unable to find relevant information in a short span of time. Consequently, a system…

Information Retrieval · Computer Science 2020-09-11 Denis Selimi , Krenare Pireva Nuci

AI is anticipated to enhance human decision-making in high-stakes domains like aviation, but adoption is often hindered by challenges such as inappropriate reliance and poor alignment with users' decision-making. Recent research suggests…

Human-Computer Interaction · Computer Science 2024-09-23 Zelun Tony Zhang , Sebastian S. Feger , Lucas Dullenkopf , Rulu Liao , Lukas Süsslin , Yuanting Liu , Andreas Butz

Modern language models, while sophisticated, exhibit some inherent shortcomings, particularly in conversational settings. We claim that many of the observed shortcomings can be attributed to violation of one or more conversational…

Computation and Language · Computer Science 2024-06-25 Erik Miehling , Manish Nagireddy , Prasanna Sattigeri , Elizabeth M. Daly , David Piorkowski , John T. Richards

Modern society devotes a significant amount of time to digital interaction. Many of our daily actions are carried out through digital means. This has led to the emergence of numerous Artificial Intelligence tools that assist us in various…

Information Retrieval · Computer Science 2023-10-12 Jorge Dueñas-Lerín , Raúl Lara-Cabrera , Fernando Ortega , Jesús Bobadilla

One of today's most significant societal challenges is building AI systems whose behaviour, or the behaviour it enables within communities of interacting agents (human and artificial), aligns with human values. To address this challenge, we…

Artificial Intelligence · Computer Science 2026-02-09 Nardine Osman , Mark d'Inverno

Large language models (LLMs) have the potential to aid and improve human decision-making in classification tasks, not only by providing fairly accurate predictions, but also in their ability to generate cogent narrative explanations of…

Human-Computer Interaction · Computer Science 2026-05-25 Laura R. Marusich , Mary Grace Kozuch Dhooghe , Jonathan Z. Bakdash , Murat Kantarcioglu

AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about test recordings, but have no way of asking them.…

Human-Computer Interaction · Computer Science 2023-03-08 Emily Kuang , Ehsan Jahangirzadeh Soure , Mingming Fan , Jian Zhao , Kristen Shinohara

Given the increasing demand for mental health assistance, artificial intelligence (AI), particularly large language models (LLMs), may be valuable for integration into automated clinical support systems. In this work, we leverage a decision…

Computation and Language · Computer Science 2024-05-09 Aylin Gunal , Baihan Lin , Djallel Bouneffouf