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This article describes creating algorithmic support for the functioning of a personal virtual assistant, which allows automating the processing of customer requests. The study aims to reduce errors and processing time for a client request…

Human-Computer Interaction · Computer Science 2022-03-29 Konstantin Dobratulin , Marina Nezhurina

Quality of data plays an important role in most deep learning tasks. In the speech community, transcription of speech recording is indispensable. Since the transcription is usually generated artificially, automatically finding errors in…

Computation and Language · Computer Science 2019-07-23 Xiaofei Wang , Jinyi Yang , Ruizhi Li , Samik Sadhu , Hynek Hermansky

The demand for text classification is growing significantly in web searching, data mining, web ranking, recommendation systems, and so many other fields of information and technology. This paper illustrates the text classification process…

Computation and Language · Computer Science 2025-09-03 Sadia Zaman Mishu , S M Rafiuddin

Active learning is an iterative labeling process that is used to obtain a small labeled subset, despite the absence of labeled data, thereby enabling to train a model for supervised tasks such as text classification. While active learning…

Computation and Language · Computer Science 2024-10-07 Christopher Schröder , Gerhard Heyer

Auto-annotation by ensemble of models is an efficient method of learning on unlabeled data. Wrong or inaccurate annotations generated by the ensemble may lead to performance degradation of the trained model. To deal with this problem we…

Computer Vision and Pattern Recognition · Computer Science 2024-03-14 Dror Simon , Miriam Farber , Roman Goldenberg

Suicide is an important but often misunderstood problem, one that researchers are now seeking to better understand through social media. Due in large part to the fuzzy nature of what constitutes suicidal risks, most supervised approaches…

Machine Learning · Computer Science 2017-02-01 Tong Liu , Qijin Cheng , Christopher M. Homan , Vincent M. B. Silenzio

Psychotherapy or counseling is typically conducted through spoken conversation between a therapist and a client. Analyzing the speech characteristics of psychotherapeutic interactions can help understand the factors associated with…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-05 Dehua Tao , Harold Chui , Sarah Luk , Tan Lee

This paper presents methods for improving automated essay scoring with techniques that address the computational trade-offs of self-attention and document length. To make Automated Essay Scoring (AES) more useful to practitioners,…

Computation and Language · Computer Science 2021-12-23 Mike Hardy

Ensuring data quality in large tabular datasets is a critical challenge, typically addressed through data wrangling tasks. Traditional statistical methods, though efficient, cannot often understand the semantic context and deep learning…

Machine Learning · Computer Science 2025-02-25 Ashlesha Akella , Krishnasuri Narayanam

The shortage of clinical workforce presents significant challenges in mental healthcare, limiting access to formal diagnostics and services. We aim to tackle this shortage by integrating a customized large language model (LLM) into the…

Computation and Language · Computer Science 2025-05-02 Sichang Tu , Abigail Powers , Natalie Merrill , Negar Fani , Sierra Carter , Stephen Doogan , Jinho D. Choi

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…

Computation and Language · Computer Science 2024-01-11 Dennis Ulmer , Elman Mansimov , Kaixiang Lin , Justin Sun , Xibin Gao , Yi Zhang

Data collection from manual labeling provides domain-specific and task-aligned supervision for data-driven approaches, and a critical mass of well-annotated resources is required to achieve reasonable performance in natural language…

Computation and Language · Computer Science 2023-11-09 Zhengyuan Liu , Hai Leong Chieu , Nancy F. Chen

Clinical patient notes are critical for documenting patient interactions, diagnoses, and treatment plans in medical practice. Ensuring accurate evaluation of these notes is essential for medical education and certification. However, manual…

Computation and Language · Computer Science 2024-01-25 Jingyu Xu , Yifeng Jiang , Bin Yuan , Shulin Li , Tianbo Song

Building reliable conversational AI assistants for customer-facing industries remains challenging due to noisy conversational data, fragmented knowledge, and the requirement for accurate human hand-off - particularly in domains that depend…

Computation and Language · Computer Science 2026-02-19 Krittin Pachtrachai , Petmongkon Pornpichitsuwan , Wachiravit Modecrua , Touchapon Kraisingkorn

Behavioral analysis of tutoring dialogues is essential for understanding student learning, yet manual coding remains a bottleneck. We present a methodology where LLM coding agents autonomously improve the prompts used by LLM classifiers to…

Human-Computer Interaction · Computer Science 2026-03-31 Eason Chen , Isabel Wang , Nina Yuan , Sophia Judicke , Kayla Beigh , Xinyi Tang

As research on machine translation moves to translating text beyond the sentence level, it remains unclear how effective automatic evaluation metrics are at scoring longer translations. In this work, we first propose a method for creating…

Computation and Language · Computer Science 2023-08-29 Daniel Deutsch , Juraj Juraska , Mara Finkelstein , Markus Freitag

Improvements in text generation technologies such as machine translation have necessitated more costly and time-consuming human evaluation procedures to ensure an accurate signal. We investigate a simple way to reduce cost by reducing the…

Computation and Language · Computer Science 2022-04-12 Belén Saldías , George Foster , Markus Freitag , Qijun Tan

Communication success relies heavily on reading participants' reactions. Such feedback is especially important for mental health counselors, who must carefully consider the client's progress and adjust their approach accordingly. However,…

Computation and Language · Computer Science 2023-06-28 Anqi Li , Lizhi Ma , Yaling Mei , Hongliang He , Shuai Zhang , Huachuan Qiu , Zhenzhong Lan

Our ability to efficiently and accurately evaluate the quality of machine translation systems has been outrun by the effectiveness of current language models--which limits the potential for further improving these models on more challenging…

Computation and Language · Computer Science 2025-09-25 Syeda Jannatus Saba , Steven Skiena

The advent of large language models (LLMs) has significantly advanced various fields, including natural language processing and automated dialogue systems. This paper explores the application of LLMs in psychological counseling, addressing…

Computation and Language · Computer Science 2024-06-21 Wenjie Li , Tianyu Sun , Kun Qian , Wenhong Wang