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Topic models are used to make sense of large text collections. However, automatically evaluating topic model output and determining the optimal number of topics both have been longstanding challenges, with no effective automated solutions…

Computation and Language · Computer Science 2023-10-24 Dominik Stammbach , Vilém Zouhar , Alexander Hoyle , Mrinmaya Sachan , Elliott Ash

Machine learning has been utilized to perform tasks in many different domains such as classification, object detection, image segmentation and natural language analysis. Data labeling has always been one of the most important tasks in…

Machine Learning · Computer Science 2021-09-09 Shikun Zhang , Omid Jafari , Parth Nagarkar

Scarcity of labeled data is one of the most frequent problems faced in machine learning. This is particularly true in relation extraction in text mining, where large corpora of texts exists in many application domains, while labeling of…

Machine Learning · Computer Science 2018-07-13 Linara Adilova , Sven Giesselbach , Stefan Rüping

Text-based computational approaches for assessing the quality of psychotherapy are being developed to support quality assurance and clinical training. However, due to the long durations of typical conversation based therapy sessions, and…

Computation and Language · Computer Science 2022-03-22 Zhuohao Chen , Nikolaos Flemotomos , Karan Singla , Torrey A. Creed , David C. Atkins , Shrikanth Narayanan

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

Human-Computer Interaction · Computer Science 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

Automated decision support can accelerate tedious tasks as users can focus their attention where it is needed most. However, a key concern is whether users overly trust or cede agency to automation. In this paper, we investigate the effects…

Human-Computer Interaction · Computer Science 2021-03-30 Ariel Levy , Monica Agrawal , Arvind Satyanarayan , David Sontag

Automated approaches to answer patient-posed health questions are rising, but selecting among systems requires reliable evaluation. The current gold standard for evaluating the free-text artificial intelligence (AI) responses--human expert…

Artificial Intelligence · Computer Science 2026-05-11 Sarvesh Soni , Dina Demner-Fushman

Given the increasing demand for mental health assistance, artificial intelligence (AI), particularly large language models (LLMs), may be valuable for integration into automated clinical support systems. In this work, we leverage a decision…

Computation and Language · Computer Science 2024-05-09 Aylin Gunal , Baihan Lin , Djallel Bouneffouf

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Rigorous and interactive class discussions that support students to engage in high-level thinking and reasoning are essential to learning and are a central component of most teaching interventions. However, formally assessing discussion…

Computation and Language · Computer Science 2023-06-28 Nhat Tran , Benjamin Pierce , Diane Litman , Richard Correnti , Lindsay Clare Matsumura

Clinical trials are critical for advancing medical treatments but remain prohibitively expensive and time-consuming. Accurate prediction of clinical trial outcomes can significantly reduce research and development costs and accelerate drug…

Machine Learning · Computer Science 2025-06-06 Fengze Liu , Haoyu Wang , Joonhyuk Cho , Dan Roth , Andrew W. Lo

Existing methods for AI psychological counselors predominantly rely on supervised fine-tuning using static dialogue datasets. However, this contrasts with human experts, who continuously refine their proficiency through clinical practice…

Artificial Intelligence · Computer Science 2026-04-29 Yutao Yang , Junsong Li , Qianjun Pan , Jie Zhou , Kai Chen , Qin Chen , Jingyuan Zhao , Ningning Zhou , Xin Li , Liang He

The exponential growth of volume, variety and velocity of data is raising the need for investigations of automated or semi-automated ways to extract useful patterns from the data. It requires deep expert knowledge and extensive…

Machine Learning · Computer Science 2020-07-22 Abbas Raza Ali , Marcin Budka , Bogdan Gabrys

We consider the use of automated supervised learning systems for data tables that not only contain numeric/categorical columns, but one or more text fields as well. Here we assemble 18 multimodal data tables that each contain some text…

Machine Learning · Computer Science 2021-11-05 Xingjian Shi , Jonas Mueller , Nick Erickson , Mu Li , Alexander J. Smola

Call centers, in which human operators attend clients using textual chat, are very common in modern e-commerce. Training enough skilled operators who are able to provide good service is a challenge. We suggest an algorithm and a method to…

Computation and Language · Computer Science 2021-05-17 Aviram Aviv , Yaniv Oshrat , Samuel A. Assefa , Tobi Mustapha , Daniel Borrajo , Manuela Veloso , Sarit Kraus

The lack of contextual information in text data can make the annotation process of text-based emotion classification datasets challenging. As a result, such datasets often contain labels that fail to consider all the relevant emotions in…

Computation and Language · Computer Science 2023-11-08 Daniel Yang , Aditya Kommineni , Mohammad Alshehri , Nilamadhab Mohanty , Vedant Modi , Jonathan Gratch , Shrikanth Narayanan

High-fidelity, AI-based simulated classroom systems enable teachers to rehearse effective teaching strategies. However, dialogue-oriented open-ended conversations such as teaching a student about scale factors can be difficult to model.…

Human-Computer Interaction · Computer Science 2021-12-07 Debajyoti Datta , Maria Phillips , James P Bywater , Jennifer Chiu , Ginger S. Watson , Laura E. Barnes , Donald E Brown

This paper presents a novel self-supervised learning method for handling conversational documents consisting of transcribed text of human-to-human conversations. One of the key technologies for understanding conversational documents is…

Computation and Language · Computer Science 2021-02-17 Ryo Masumura , Naoki Makishima , Mana Ihori , Akihiko Takashima , Tomohiro Tanaka , Shota Orihashi

Online health resources and large language models (LLMs) are increasingly used as a first point of contact for medical decision-making, yet their reliability in healthcare remains limited by low accuracy, lack of transparency, and…

Artificial Intelligence · Computer Science 2026-04-22 Yujia Liu , Sophia Yu , Hongyue Jin , Jessica Wen , Alexander Qian , Terrence Lee , Mattheus Ramsis , Gi Won Choi , Lianhui Qin , Xin Liu , Edward J. Wang

Many computer scientists use the aggregated answers of online workers to represent ground truth. Prior work has shown that aggregation methods such as majority voting are effective for measuring relatively objective features. For subjective…

Computation and Language · Computer Science 2021-04-06 Jiele Wu , Chau-Wai Wong , Xinyan Zhao , Xianpeng Liu