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Deploying conversational voice agents with large language models faces a critical challenge: cloud-based foundation models provide deep reasoning and domain knowledge but introduce latency that disrupts natural conversation, while on-device…

Computation and Language · Computer Science 2025-11-11 Vidya Srinivas , Zachary Englhardt , Maximus Powers , Shwetak Patel , Vikram Iyer

Trust remains a critical barrier to the effective integration of Artificial Intelligence (AI) into human-centric domains. Disembodied agents, such as voice assistants, often fail to establish trust due to their inability to convey…

Beyond mere formality, small talk plays a pivotal role in social dynamics, serving as a verbal handshake for building rapport and understanding. For conversational AI and social robots, the ability to engage in small talk enhances their…

Robotics · Computer Science 2024-12-25 Rebecca Ramnauth , Dražen Brščić , Brian Scassellati

Trust plays a central role in human--robot collaboration, yet its formation is rarely examined under the constraints of fully autonomous interaction. This pilot study investigated how interaction policy influences trust during in-person…

Robotics · Computer Science 2026-03-18 Shauna Heron , Meng Cheng Lau

As multiple robots are expected to coexist in future households, natural language is increasingly envisioned as a primary medium for human-robot and robot-robot communication. This paper introduces the concept of a Natural Language…

Human-Computer Interaction · Computer Science 2026-01-23 Ziyi Liu , Xinyi Wang , Shao-Kang Hsia , Chenfei Zhu , Zhengzhe Zhu , Xiyun Hu , Anastasia Kouvaras Ostrowski , Karthik Ramani

The development of artificial agents for social interaction pushes to enrich robots with social skills and knowledge about (local) social norms. One possibility is to distinguish the expressive and the functional orders during a human-robot…

Artificial Intelligence · Computer Science 2023-08-08 Chiara Bassetti , Enrico Blanzieri , Stefano Borgo , Sofia Marangon

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

Creating a system that can have meaningful conversations with humans to help accomplish tasks is one of the ultimate goals of Artificial Intelligence (AI). It has defined the meaning of AI since the beginning. A lot has been accomplished in…

Shared autonomy provides an effective framework for human-robot collaboration that takes advantage of the complementary strengths of humans and robots to achieve common goals. Many existing approaches to shared autonomy make restrictive…

Robotics · Computer Science 2020-07-13 Charles Schaff , Matthew R. Walter

Large-language models (LLMs) hold significant promise in improving human-robot interaction, offering advanced conversational skills and versatility in managing diverse, open-ended user requests in various tasks and domains. Despite the…

Robotics · Computer Science 2024-01-09 Callie Y. Kim , Christine P. Lee , Bilge Mutlu

In the field of Geriatronics, enabling effective and transparent communication between humans and robots is crucial for enhancing the acceptance and performance of assistive robots. Our early-stage research project investigates the…

In this paper, we propose the development of an interactive platform between humans and a dual-arm robotic system based on the Robot Operating System (ROS) and a multimodal artificial intelligence model. Our proposed platform consists of…

Robotics · Computer Science 2024-11-11 Thanh Nguyen Canh , Ba Phuong Nguyen , Hong Quan Tran , Xiem HoangVan

The advancement of robotic systems has revolutionized numerous industries, yet their operation often demands specialized technical knowledge, limiting accessibility for non-expert users. This paper introduces ROSA (Robot Operating System…

The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…

Computation and Language · Computer Science 2022-04-06 Tom Young , Frank Xing , Vlad Pandelea , Jinjie Ni , Erik Cambria

Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…

Computation and Language · Computer Science 2018-07-26 Vladimir Ilievski , Claudiu Musat , Andreea Hossmann , Michael Baeriswyl

Socially assistive robots (SARs) have shown great potential for supplementing well-being support. However, prior studies have found that existing dialogue pipelines for SARs remain limited in real-time latency, back-channeling, and…

Robotics · Computer Science 2025-07-22 Mengxue Fu , Zhonghao Shi , Minyu Huang , Siqi Liu , Mina Kian , Yirui Song , Maja J. Matarić

With growing societal acceptance and increasing cost efficiency due to mass production, service robots are beginning to cross from the industrial to the social domain. Currently, customer service robots tend to be digital and emulate social…

Human-Computer Interaction · Computer Science 2022-06-02 Jordan J. Bird

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social…

Human-Computer Interaction · Computer Science 2018-04-19 Svetlana Nikitina , Sara Callaioli , Marcos Baez

Robotic assistants reduce the manual efforts being put in by humans in their day-to-day tasks. In this paper, we develop a voice-controlled personal assistant robot. The robot takes the human voice commands by its own built-in microphone.…

Robotics · Computer Science 2024-02-07 Vineeth Teeda , K Sujatha , Rakesh Mutukuru