Related papers: Designing Trustworthy User Interfaces
Choosing authentication schemes for a specific purpose is challenging for service providers, developers, and researchers. Previous ratings of technical and objective aspects showed that available schemes all have strengths and limitations.…
The assessment of trust between users is essential for collaboration. General reputation and ID mechanisms may support users' trust assessment. However, these mechanisms lack sensitivity to pairwise interactions and specific experience such…
As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…
While a central goal of HCI has always been to create and develop interfaces that are easy to use, a deeper focus has been set more recently on designing interfaces more ethically. However, the exact meaning and measurement of ethical…
Context: Trustworthiness of software has become a first-class concern of users (e.g., to understand software-made decisions). Also, there is increasing demand to demonstrate regulatory compliance of software and end users want to understand…
Trust and the perception of trustworthiness play an important role in decision-making and our behaviour towards others, and this is true not only of human-human interactions but also of human-robot interactions. While significant advances…
The distinct abilities of older adults to interact with computers has motivated a wide range of contributions in the the form of design guidelines for making technologies usable and accessible for the elderly population. However, despite…
This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…
Design systems represent a user interaction design and development approach that is currently of avid interest in the industry. However, little research work has been done to synthesize knowledge related to design systems in order to inform…
Manipulative design in user interfaces (conceptualized as dark patterns) has emerged as a significant impediment to the ethical design of technology and a threat to user agency and freedom of choice. While previous research focused on…
Undeniably, the advent of mobile applications has brought new frontiers to usability engineering. To date, ongoing research has shown significant efforts to adopt and adapt usability principles to the mobile computing environment. One of…
As chatbots increasingly blur the boundary between automated systems and human conversation, the foundations of trust in these systems warrant closer examination. While regulatory and policy frameworks tend to define trust in normative…
Establishing trust between developers working at distant sites facilitates team collaboration in distributed software development. While previous research has focused on how to build and spread trust in absence of direct, face-to-face…
The widespread utilization of AI systems has drawn attention to the potential impacts of such systems on society. Of particular concern are the consequences that prediction errors may have on real-world scenarios, and the trust humanity…
As data is increasingly acknowledged as a highly valuable asset, much effort has been put into investigating inter-organisational data sharing, aiming at utilising the value of formerly unused data. Moreover, most researchers agree, that…
There is general agreement that some form of regulation is necessary both for AI creators to be incentivised to develop trustworthy systems, and for users to actually trust those systems. But there is much debate about what form these…
The aim of this paper is to review some work conducted in the field of user testing that aims at specifying or clarifying the test procedures and at defining and developing tools to help conduct user tests. The topics that have been…
Due to their privileged position halfway between the physical and the cyber universes, user interfaces may play an important role in preventing, tolerating, and learning from scenarios potentially affecting mission safety and the user's…
The range of application of artificial intelligence (AI) is vast, as is the potential for harm. Growing awareness of potential risks from AI systems has spurred action to address those risks, while eroding confidence in AI systems and the…
Trust has been shown to be a key factor in effective human-robot collaboration. In the context of assistive robotics, the effect of trust factors on human experience is further pronounced. Personalization of assistive robots is an…