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Generative artificial intelligence (AI) is poised to reshape the way individuals communicate and interact. While this form of AI has the potential to efficiently make numerous human decisions, there is limited understanding of how…
Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…
The use of artificial intelligence models has recently grown common; we may use them to write lines of code for us, summarize readings, draft emails, or even illustrate images. But when it comes to important decisions we need to make, such…
Humans frequently make decisions with the aid of artificially intelligent (AI) systems. A common pattern is for the AI to recommend an action to the human who retains control over the final decision. Researchers have identified ensuring…
We develop a decision-theoretic model of human-AI interaction to study when AI assistance improves or impairs human decision-making. A human decision-maker observes private information and receives a recommendation from an AI system, but…
Human-AI collaboration is typically offered in one of two of user control levels: guidance, where the AI provides suggestions and the human makes the final decision, and delegation, where the AI acts autonomously within user-defined…
In a world where ideas flow freely between people across multiple platforms, we often find ourselves relying on others' information without an objective standard to judge whether those opinions are accurate. The present study tests an…
Human-AI Interaction (HAI) guidelines and design principles have become increasingly important in both industry and academia to guide the development of AI systems that align with user needs and expectations. However, large-scale empirical…
This study used XAI, which shows its purposes and attention as explanations of its process, and investigated how these explanations affect human trust in and use of AI. In this study, we generated heat maps indicating AI attention,…
This article presents the results and their discussion for the third wave (with n=23 participants) within a multinational longitudinal study that investigates the evolving paradigm of human-AI collaboration in problem-solving contexts.…
Current AI systems minimize risk by enforcing ideological neutrality, yet this may introduce automation bias by suppressing cognitive engagement in human decision-making. We conducted randomized trials with 2,500 participants to test…
This study investigates students' perceptions of Artificial Intelligence (AI) grading systems in an undergraduate computer science course (n = 27), focusing on a block-based programming final project. Guided by the ethical principles…
The integration of artificial intelligence into everyday decision-making has reshaped patterns of selective trust, yet the cognitive mechanisms behind context-dependent preferences for AI versus human informants remain unclear. We applied a…
Joint human-AI inference holds immense potential to improve outcomes in human-supervised robot missions. Current day missions are generally in the AI-assisted setting, where the human operator makes the final inference based on the AI…
As chatbots increasingly blur the boundary between automated systems and human conversation, the foundations of trust in these systems warrant closer examination. While regulatory and policy frameworks tend to define trust in normative…
AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…
Despite the importance of trust in human-AI interactions, researchers must adopt questionnaires from other disciplines that lack validation in the AI context. Motivated by the need for reliable and valid measures, we investigated the…
With the increased adoption of artificial intelligence (AI) in industry and society, effective human-AI interaction systems are becoming increasingly important. A central challenge in the interaction of humans with AI is the estimation of…
Although the integration of artificial intelligence (AI) into everyday tasks improves efficiency and objectivity, it also risks transmitting bias to human decision-making. In this study, we conducted a controlled experiment that simulated…
The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health,…