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In decision support applications of AI, the AI algorithm's output is framed as a suggestion to a human user. The user may ignore this advice or take it into consideration to modify their decision. With the increasing prevalence of such…
Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…
The growing use of AI-generated responses in everyday tools raises concern about how subtle features such as supporting detail or tone of confidence may shape people's beliefs. To understand this, we conducted a pre-registered online…
A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting correct advice) should be prevented. Prior studies differ in…
Despite AI's superhuman performance in a variety of domains, humans are often unwilling to adopt AI systems. The lack of interpretability inherent in many modern AI techniques is believed to be hurting their adoption, as users may not trust…
Scientists and philosophers have debated whether humans can trust advanced artificial intelligence (AI) agents to respect humanity's best interests. Yet what about the reverse? Will advanced AI agents trust humans? Gauging an AI agent's…
This thesis investigates the psychological factors that influence belief in AI predictions, comparing them to belief in astrology- and personality-based predictions, and examines the "personal validation effect" in the context of AI,…
Objective: We examine how human operators adjust their trust in automation as a result of their moment-to-moment interaction with automation. Background: Most existing studies measured trust by administering questionnaires at the end of an…
Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…
Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…
Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…
Artificial Intelligence based systems may be used as digital nudging techniques that can steer or coerce users to make decisions not always aligned with their true interests. When such systems properly address the issues of Fairness,…
A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…
While human-AI decision-making research has primarily used trust measurements to assess the practical usage of AI systems by their end-users, recent empirical evidence suggests that trust measurements do not inform users' appropriate…
Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…
Optimization of human-AI teams hinges on the AI's ability to tailor its interaction to individual human teammates. A common hypothesis in adaptive AI research is that minor differences in people's predisposition to trust can significantly…
Evaluating the efficiency of human-AI interactions is challenging, including subjective and objective quality aspects. With the focus on the human experience of the explanations, evaluations of explanation methods have become mostly…
In AI-assisted decision-making, a central promise of having a human-in-the-loop is that they should be able to complement the AI system by overriding its wrong recommendations. In practice, however, we often see that humans cannot assess…
The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…
As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…