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Dialog acts can be interpreted as the atomic units of a conversation, more fine-grained than utterances, characterized by a specific communicative function. The ability to structure a conversational transcript as a sequence of dialog acts…

Computation and Language · Computer Science 2021-07-07 Piotr Żelasko , Raghavendra Pappagari , Najim Dehak

The long-standing one-to-many issue of the open-domain dialogues poses significant challenges for automatic evaluation methods, i.e., there may be multiple suitable responses which differ in semantics for a given conversational context. To…

Computation and Language · Computer Science 2023-06-13 Kun Zhao , Bohao Yang , Chenghua Lin , Wenge Rong , Aline Villavicencio , Xiaohui Cui

Turn-taking modeling is fundamental to spoken dialogue systems, yet its evaluation remains fragmented and often limited to binary boundary detection under narrow interaction settings. Such protocols hinder systematic comparison and obscure…

Sound · Computer Science 2026-04-02 Huan Shen , Yingao Wang , Shangkun Huang , Wei Zou , Yunzhang Chen

Generating fluent and informative responses is of critical importance for task-oriented dialogue systems. Existing pipeline approaches generally predict multiple dialogue acts first and use them to assist response generation. There are at…

Computation and Language · Computer Science 2020-04-28 Kai Wang , Junfeng Tian , Rui Wang , Xiaojun Quan , Jianxing Yu

Large language models for vertical domains are bottlenecked by the scarcity of complex, domain-specific task-oriented dialogues. Existing data acquisition pipelines face a persistent trilemma: expert annotation is expensive, real-world…

Computation and Language · Computer Science 2026-05-26 Liang Xue , Haoyu Liu , Cheng Wang , Pengyu Chen , Haozhuo Zheng , Yang Liu

The field of affective computing focuses on recognizing, interpreting, and responding to human emotions, and has broad applications across education, child development, and human health and wellness. However, developing affective computing…

Artificial Intelligence · Computer Science 2025-05-01 Emily Zhou , Khushboo Khatri , Yixue Zhao , Bhaskar Krishnamachari

Automatically evaluating dialogue coherence is a challenging but high-demand ability for developing high-quality open-domain dialogue systems. However, current evaluation metrics consider only surface features or utterance-level semantics,…

Computation and Language · Computer Science 2020-10-09 Lishan Huang , Zheng Ye , Jinghui Qin , Liang Lin , Xiaodan Liang

To integrate seamlessly into real-world software engineering, Code Agents must evolve from passive instruction followers into proactive collaborative partners. However, current evaluation paradigms predominantly reward "guessing" user…

Software Engineering · Computer Science 2026-03-03 Jialin Li , Yuan Wu , Yi Chang

Evaluating long document summaries remains the primary bottleneck in summarization research. Existing metrics correlate weakly with human judgments and produce aggregate scores without explaining deficiencies or guiding improvement,…

Computation and Language · Computer Science 2026-04-29 Huyen Nguyen , Haoxuan Zhang , Yang Zhang , Haihua Chen , Junhua Ding

Text evaluation has historically posed significant challenges, often demanding substantial labor and time cost. With the emergence of large language models (LLMs), researchers have explored LLMs' potential as alternatives for human…

Computation and Language · Computer Science 2023-08-15 Chi-Min Chan , Weize Chen , Yusheng Su , Jianxuan Yu , Wei Xue , Shanghang Zhang , Jie Fu , Zhiyuan Liu

Fact-checking is an essential tool to mitigate the spread of misinformation and disinformation. We introduce the task of fact-checking in dialogue, which is a relatively unexplored area. We construct DialFact, a testing benchmark dataset of…

Computation and Language · Computer Science 2022-03-25 Prakhar Gupta , Chien-Sheng Wu , Wenhao Liu , Caiming Xiong

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Comprehensive evaluation of mobile agents can significantly advance their development and real-world applicability. However, existing benchmarks lack practicality and scalability due to the extensive manual effort in defining task reward…

Artificial Intelligence · Computer Science 2025-09-25 Jiahui Sun , Zhichao Hua , Yubin Xia

Abstractive dialogue summarization is to generate a concise and fluent summary covering the salient information in a dialogue among two or more interlocutors. It has attracted great attention in recent years based on the massive emergence…

Computation and Language · Computer Science 2023-08-08 Qi Jia , Yizhu Liu , Siyu Ren , Kenny Q. Zhu

Agent applications are increasingly adopted to automate workflows across diverse tasks. However, due to the heterogeneous domains they operate in, it is challenging to create a scalable evaluation framework. Prior works each employ their…

Artificial Intelligence · Computer Science 2026-03-17 Penny Chong , Harshavardhan Abichandani , Jiyuan Shen , Atin Ghosh , Min Pyae Moe , Yifan Mai , Daniel Dahlmeier

With the rapid and continuous increase in academic publications, identifying high-quality research has become an increasingly pressing challenge. While recent methods leveraging Large Language Models (LLMs) for automated paper evaluation…

Information Retrieval · Computer Science 2025-11-17 Wuqiang Zheng , Yiyan Xu , Xinyu Lin , Chongming Gao , Wenjie Wang , Fuli Feng

Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…

Computation and Language · Computer Science 2021-11-02 James D. Finch , Sarah E. Finch , Jinho D. Choi

We investigate evaluation metrics for dialogue response generation systems where supervised labels, such as task completion, are not available. Recent works in response generation have adopted metrics from machine translation to compare a…

Computation and Language · Computer Science 2017-01-04 Chia-Wei Liu , Ryan Lowe , Iulian V. Serban , Michael Noseworthy , Laurent Charlin , Joelle Pineau

We first propose a new task named Dialogue Description (Dial2Desc). Unlike other existing dialogue summarization tasks such as meeting summarization, we do not maintain the natural flow of a conversation but describe an object or an action…

Computation and Language · Computer Science 2018-11-02 Haojie Pan , Junpei Zhou , Zhou Zhao , Yan Liu , Deng Cai , Min Yang

User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…

Computation and Language · Computer Science 2020-01-27 Sarik Ghazarian , Ralph Weischedel , Aram Galstyan , Nanyun Peng
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