Related papers: Dark User Experience: From Manipulation to Decepti…
Complexity is often seen as a inherent negative in information design, with the job of the designer being to reduce or eliminate complexity, and with principles like Tufte's "data-ink ratio" or "chartjunk" to operationalize minimalism and…
Electrical machines are devices that change either mechanical or electrical energy to the other and also can alternate the voltage levels of an alternating current. The need for electrical machines cannot be overemphasized since they are…
In 2023, ASTRON took the step of incorporating a dedicated User Experience (UX) designer into its software development process. This decision aimed to enhance the accessibility and usability of services providing access to the data holdings…
Based on the fundamental constraints of natural way of interacting such as speech, touch, contextual and environmental awareness,immersive 3D experiences-all with a goal of a computer that can see listen, learn talk and act. We drive a set…
Artificial Intelligence is becoming part of any technology we use nowadays. If the AI informs people's decisions, the explanation about AI's outcomes, results, and behavior becomes a necessary capability. However, the discussion of XAI…
Customer feedback in industrial forums offers rich but underexplored insights into real-world product experience. Yet systematic analysis remains challenging due to unstructured, domain-specific content and the scarcity of high-quality…
The paper proposes a conceptual model of how different perceived levels of experiential AR application features have effects on customer experience, and in turn their satisfaction and purchase behavior. In addition, it put forward the…
How could a product or service is reasonably evaluated by anyone in the shortest time? A million dollar question but it is having a simple answer: Sentiment analysis. Sentiment analysis is consumers review on products and services which…
Dark patterns are user interface design choices that benefit an online service by coercing, steering, or deceiving users into making unintended and potentially harmful decisions. We present automated techniques that enable experts to…
Agender euphoria is a new term representing the powerful feelings of happiness, joy, and contentment derived from experiences in gender-free embodiments, spaces, and activities. People with and without agender and adjacent identities (e.g.,…
Haptic technology, or haptics, is a tactile feedback technology which takes advantage of a user's sense of touch by applying forces, vibrations, and/or motions upon the user. This mechanical stimulation may be used to assist in the creation…
Design Fiction is known for its provocative and often dystopian speculations about the future. In this paper, we present an alternative approach that focuses primarily on the positive. We propose to imagine, enact, and evaluate utopia with…
Over the last decade, the term spatial computing has grown to have two different, though not entirely unrelated, definitions. The first definition of spatial computing stems from industry, where it refers primarily to new kinds of…
A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for…
Online platforms have a wealth of data, run countless experiments and use industrial-scale algorithms to optimize user experience. Despite this, many users seem to regret the time they spend on these platforms. One possible explanation is…
User's perception of product, by essence subjective, is a major topic in marketing and industrial design. Many methods, based on users' tests, are used so as to characterise this perception. We are interested in three main methods:…
While human beings have a right to digital experiences that support, rather than diminish, their psychological wellbeing, technology designers lack research-based practices for ensuring psychological needs are met. To help address this gap,…
Existing user simulators (USs) for task-oriented dialogue systems only model user behaviour on semantic and natural language levels without considering the user persona and emotions. Optimising dialogue systems with generic user policies,…
Voice is a natural mode of expression offered by modern computer-based systems. Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions of complex interactions that numbers alone cannot fully represent.…
Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are…