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The use of Artificial Intelligence (AI), or more generally data-driven algorithms, has become ubiquitous in today's society. Yet, in many cases and especially when stakes are high, humans still make final decisions. The critical question,…

Artificial Intelligence · Computer Science 2024-10-15 Eli Ben-Michael , D. James Greiner , Melody Huang , Kosuke Imai , Zhichao Jiang , Sooahn Shin

It is widely agreed that when AI models assist decision-makers in high-stakes domains by predicting an outcome of interest, they should communicate the confidence of their predictions. However, empirical evidence suggests that…

Machine Learning · Computer Science 2026-05-14 Nina Corvelo Benz , Eleni Straitouri , Manuel Gomez-Rodriguez

Artificial intelligence (AI) models trained on published scientific findings have been used to invent valuable materials and targeted therapies, but they typically ignore the human scientists who continually alter the landscape of…

Artificial Intelligence · Computer Science 2023-06-05 Jamshid Sourati , James Evans

AI Uncertainty Quantification (UQ) has the potential to improve human decision-making beyond AI predictions alone by providing additional probabilistic information to users. The majority of past research on AI and human decision-making has…

Artificial Intelligence · Computer Science 2024-02-07 Laura R. Marusich , Jonathan Z. Bakdash , Yan Zhou , Murat Kantarcioglu

The true potential of human-AI collaboration lies in exploiting the complementary capabilities of humans and AI to achieve a joint performance superior to that of the individual AI or human, i.e., to achieve complementary team performance…

Artificial Intelligence · Computer Science 2023-10-04 Max Schemmer , Andrea Bartos , Philipp Spitzer , Patrick Hemmer , Niklas Kühl , Jonas Liebschner , Gerhard Satzger

Artificial intelligence (AI) systems are deployed as collaborators in human decision-making. Yet, evaluation practices focus primarily on model accuracy rather than whether human-AI teams are prepared to collaborate safely and effectively.…

Human-Computer Interaction · Computer Science 2026-03-20 Min Hun Lee

Artificial intelligence (AI) systems are increasingly used for providing advice to facilitate human decision making in a wide range of domains, such as healthcare, criminal justice, and finance. Motivated by limitations of the current…

Artificial Intelligence · Computer Science 2023-07-04 Gali Noti , Yiling Chen

AI has the potential to augment human decision making. However, even high-performing models can produce inaccurate predictions when deployed. These inaccuracies, combined with automation bias, where humans overrely on AI predictions, can…

Human-Computer Interaction · Computer Science 2025-08-12 Sarah Jabbour , David Fouhey , Nikola Banovic , Stephanie D. Shepard , Ella Kazerooni , Michael W. Sjoding , Jenna Wiens

In settings where human decision-making relies on AI input, both the predictive accuracy of the AI system and the reliability of its confidence estimates influence decision quality. We highlight the role of AI metacognitive sensitivity --…

Artificial Intelligence · Computer Science 2025-08-15 ZhaoBin Li , Mark Steyvers

As AI systems advance beyond human capabilities, scalable oversight becomes critical: how can we supervise AI that exceeds our abilities? A key challenge is that human evaluators may form incorrect beliefs about AI behavior in complex…

Artificial Intelligence · Computer Science 2025-10-22 Leon Lang , Patrick Forré

AI and humans bring complementary skills to group deliberations. Modeling this group decision making is especially challenging when the deliberations include an element of risk and an exploration-exploitation process of appraising the…

Human-Computer Interaction · Computer Science 2022-01-11 Wei Ye , Francesco Bullo , Noah Friedkin , Ambuj K Singh

Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…

The collaboration between humans and artificial intelligence (AI) holds the promise of achieving superior outcomes compared to either acting alone-a phenomenon called human-AI synergy. Nevertheless, our understanding of the conditions that…

Central to human-aligned AI is understanding the benefits of human-elicited labels over synthetic alternatives. While human soft-labels improve calibration by capturing uncertainty, prior studies conflate these benefits with the implicit…

Machine Learning · Computer Science 2026-05-19 Maja Pavlovic , Silviu Paun , Massimo Poesio

We develop a decision-theoretic model of human-AI interaction to study when AI assistance improves or impairs human decision-making. A human decision-maker observes private information and receives a recommendation from an AI system, but…

Computer Science and Game Theory · Computer Science 2026-02-17 Saurabh Amin , Amine Bennouna , Daniel Huttenlocher , Dingwen Kong , Liang Lyu , Asuman Ozdaglar

The use of artificial intelligence models has recently grown common; we may use them to write lines of code for us, summarize readings, draft emails, or even illustrate images. But when it comes to important decisions we need to make, such…

Human-Computer Interaction · Computer Science 2024-01-26 Ali Saffarini

To enable effective human-AI collaboration, merely optimizing AI performance without considering human factors is insufficient. Recent research has shown that designing AI agents that take human behavior into account leads to improved…

Artificial Intelligence · Computer Science 2025-05-21 Guanghui Yu , Robert Kasumba , Chien-Ju Ho , William Yeoh

Human trust in automation plays an essential role in interactions between humans and automation. While a lack of trust can lead to a human's disuse of automation, over-trust can result in a human trusting a faulty autonomous system which…

Human-Computer Interaction · Computer Science 2023-04-17 Kumar Akash , Griffon McMahon , Tahira Reid , Neera Jain

AI systems are being deployed to support human decision making in high-stakes domains. In many cases, the human and AI form a team, in which the human makes decisions after reviewing the AI's inferences. A successful partnership requires…

Human-Computer Interaction · Computer Science 2019-06-06 Gagan Bansal , Besmira Nushi , Ece Kamar , Dan Weld , Walter Lasecki , Eric Horvitz

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

Human-Computer Interaction · Computer Science 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo