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The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…
AI agents designed to collaborate with people benefit from models that enable them to anticipate human behavior. However, realistic models tend to require vast amounts of human data, which is often hard to collect. A good prior or…
Calibration has been proposed as a way to enhance the reliability and adoption of machine learning classifiers. We study a particular aspect of this proposal: how does calibrating a classification model affect the decisions made by…
Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…
In response to everyday queries, humans explicitly signal uncertainty and offer alternative answers when they are unsure. Machine learning models that output calibrated prediction sets through conformal prediction mimic this human…
In many real world contexts, successful human-AI collaboration requires humans to productively integrate complementary sources of information into AI-informed decisions. However, in practice human decision-makers often lack understanding of…
AI practitioners typically strive to develop the most accurate systems, making an implicit assumption that the AI system will function autonomously. However, in practice, AI systems often are used to provide advice to people in domains…
Human feedback is critical for aligning AI systems to human values. As AI capabilities improve and AI is used to tackle more challenging tasks, verifying quality and safety becomes increasingly challenging. This paper explores how we can…
In AI-assisted decision-making, effective hybrid (human-AI) teamwork is not solely dependent on AI performance alone, but also on its impact on human decision-making. While prior work studies the effects of model accuracy on humans, we…
Machine learning algorithms are increasingly used to assist human decision-making. When the goal of machine assistance is to improve the accuracy of human decisions, it might seem appealing to design ML algorithms that complement human…
Humans and AIs are often paired on decision tasks with the expectation of achieving complementary performance -- where the combination of human and AI outperforms either one alone. However, how to improve performance of a human-AI team is…
Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with…
Explainable AI provides insight into the "why" for model predictions, offering potential for users to better understand and trust a model, and to recognize and correct AI predictions that are incorrect. Prior research on human and…
AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…
An increasingly common use case for machine learning models is augmenting the abilities of human decision makers. For classification tasks where neither the human or model are perfectly accurate, a key step in obtaining high performance is…
Many important decisions in daily life are made with the help of advisors, e.g., decisions about medical treatments or financial investments. Whereas in the past, advice has often been received from human experts, friends, or family,…
Human-AI collaboration outcomes depend strongly on human self-confidence calibration, which drives reliance or resistance toward AI's suggestions. This work presents two studies examining whether calibration of self-confidence before…
Just as people improve decision-making by consulting diverse human advisors, they can now also consult with multiple AI systems. Prior work on group decision-making shows that advice aggregation creates pressure to conform, leading to…
Automated verbal deception detection using methods from Artificial Intelligence (AI) has been shown to outperform humans in disentangling lies from truths. Research suggests that transparency and interpretability of computational methods…
AI models that predict the future behavior of a system (a.k.a. predictive AI models) are central to intelligent decision-making. However, decision-making using predictive AI models often results in suboptimal performance. This is primarily…