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Pre-trained language models such as BERT have achieved great success in a broad range of natural language processing tasks. However, BERT cannot well support E-commerce related tasks due to the lack of two levels of domain knowledge, i.e.,…

Computation and Language · Computer Science 2021-12-20 Denghui Zhang , Zixuan Yuan , Yanchi Liu , Fuzhen Zhuang , Haifeng Chen , Hui Xiong

The vocabulary gap is a core challenge in information retrieval (IR). In e-commerce applications like product search, the vocabulary gap is reported to be a bigger challenge than in more traditional application areas in IR, such as news…

Information Retrieval · Computer Science 2020-07-21 Fatemeh Sarvi , Nikos Voskarides , Lois Mooiman , Sebastian Schelter , Maarten de Rijke

Ranking is the most important component in a search system. Mostsearch systems deal with large amounts of natural language data,hence an effective ranking system requires a deep understandingof text semantics. Recently, deep learning based…

Information Retrieval · Computer Science 2020-08-07 Weiwei Guo , Xiaowei Liu , Sida Wang , Huiji Gao , Ananth Sankar , Zimeng Yang , Qi Guo , Liang Zhang , Bo Long , Bee-Chung Chen , Deepak Agarwal

In this paper, we present a novel model architecture for optimizing personalized product search ranking using a multi-task learning (MTL) framework. Our approach uniquely integrates tabular and non-tabular data, leveraging a pre-trained…

The quality of non-default ranking on e-commerce platforms, such as based on ascending item price or descending historical sales volume, often suffers from acute relevance problems, since the irrelevant items are much easier to be exposed…

Information Retrieval · Computer Science 2020-08-25 Yunjiang Jiang , Yue Shang , Hongwei Shen , Wen-Yun Yang , Yun Xiao

Search is a prominent channel for discovering products on an e-commerce platform. Ranking products retrieved from search becomes crucial to address customer's need and optimize for business metrics. While learning to Rank (LETOR) models…

Information Retrieval · Computer Science 2019-07-16 Siddhartha Devapujula , Sagar Arora , Sumit Borar

Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…

Computation and Language · Computer Science 2020-05-08 Thanh V. Nguyen , Nikhil Rao , Karthik Subbian

Training Learning-to-Rank models for e-commerce product search ranking can be challenging due to the lack of a gold standard of ranking relevance. In this paper, we decompose ranking relevance into content-based and engagement-based…

Information Retrieval · Computer Science 2024-09-27 Qi Liu , Atul Singh , Jingbo Liu , Cun Mu , Zheng Yan

With the prosperous of cross-border e-commerce, there is an urgent demand for designing intelligent approaches for assisting e-commerce sellers to offer local products for consumers from all over the world. In this paper, we explore a new…

Computation and Language · Computer Science 2020-05-19 Juntao Li , Chang Liu , Jian Wang , Lidong Bing , Hongsong Li , Xiaozhong Liu , Dongyan Zhao , Rui Yan

Learning to Rank (LTR) technique is ubiquitous in the Information Retrieval system nowadays, especially in the Search Ranking application. The query-item relevance labels typically used to train the ranking model are often noisy…

Information Retrieval · Computer Science 2022-07-11 Debabrata Mahapatra , Chaosheng Dong , Yetian Chen , Deqiang Meng , Michinari Momma

The advent of deep neural networks pre-trained via language modeling tasks has spurred a number of successful applications in natural language processing. This work explores one such popular model, BERT, in the context of document ranking.…

Information Retrieval · Computer Science 2019-11-01 Rodrigo Nogueira , Wei Yang , Kyunghyun Cho , Jimmy Lin

This paper describes a machine learning algorithm for document (re)ranking, in which queries and documents are firstly encoded using BERT [1], and on top of that a learning-to-rank (LTR) model constructed with TF-Ranking (TFR) [2] is…

Information Retrieval · Computer Science 2020-06-11 Shuguang Han , Xuanhui Wang , Mike Bendersky , Marc Najork

This paper studies the performances and behaviors of BERT in ranking tasks. We explore several different ways to leverage the pre-trained BERT and fine-tune it on two ranking tasks: MS MARCO passage reranking and TREC Web Track ad hoc…

Information Retrieval · Computer Science 2019-04-29 Yifan Qiao , Chenyan Xiong , Zhenghao Liu , Zhiyuan Liu

Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…

Information Retrieval · Computer Science 2025-02-14 Zhaodong Wang , Weizhi Du , Md Omar Faruk Rokon , Pooshpendu Adhikary , Yanbing Xue , Jiaxuan Xu , Jianghong Zhou , Kuang-chih Lee , Musen Wen

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

Large-scale e-commerce search must surface a broad set of items from a vast catalog, ranging from bestselling products to new, trending, or seasonal items. Modern systems therefore rely on multiple specialized retrieval channels to surface…

Information Retrieval · Computer Science 2026-03-09 Aditya Gaydhani , Guangyue Xu , Dhanush Kamath , Ankit Singh , Alex Li

The two main tasks in the Recommender Systems domain are the ranking and rating prediction tasks. The rating prediction task aims at predicting to what extent a user would like any given item, which would enable to recommend the items with…

Information Retrieval · Computer Science 2018-08-07 Guy Hadash , Oren Sar Shalom , Rita Osadchy

Recently, pre-trained language models such as BERT have been applied to document ranking for information retrieval, which first pre-train a general language model on an unlabeled large corpus and then conduct ranking-specific fine-tuning on…

Information Retrieval · Computer Science 2021-08-13 Lin Bo , Liang Pang , Gang Wang , Jun Xu , XiuQiang He , Ji-Rong Wen

Improved search quality enhances users' satisfaction, which directly impacts sales growth of an E-Commerce (E-Com) platform. Traditional Learning to Rank (LTR) algorithms require relevance judgments on products. In E-Com, getting such…

Information Retrieval · Computer Science 2020-07-10 Muhammad Umer Anwaar , Dmytro Rybalko , Martin Kleinsteuber

Multilingual e-commerce search suffers from severe data imbalance across languages, label noise, and limited supervision for low-resource languages--challenges that impede the cross-lingual generalization of relevance models despite the…

Information Retrieval · Computer Science 2025-10-27 Yabo Yin , Yang Xi , Jialong Wang , Shanqi Wang , Jiateng Hu
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