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Learning to rank is a key component of many e-commerce search engines. In learning to rank, one is interested in optimising the global ordering of a list of items according to their utility for users.Popular approaches learn a scoring…

Information Retrieval · Computer Science 2021-05-25 Przemysław Pobrotyn , Tomasz Bartczak , Mikołaj Synowiec , Radosław Białobrzeski , Jarosław Bojar

Learning the optimal ordering of content is an important challenge in website design. The learning to rank (LTR) framework models this problem as a sequential problem of selecting lists of content and observing where users decide to click.…

Machine Learning · Computer Science 2023-05-12 James A. Grant , David S. Leslie

One of the main challenges in ranking is embedding the query and document pairs into a joint feature space, which can then be fed to a learning-to-rank algorithm. To achieve this representation, the conventional state of the art approaches…

Computation and Language · Computer Science 2018-08-09 Dana Sagi , Tzoof Avny , Kira Radinsky , Eugene Agichtein

The categorization of massive e-Commerce data is a crucial, well-studied task, which is prevalent in industrial settings. In this work, we aim to improve an existing product categorization model that is already in use by a major web…

Machine Learning · Computer Science 2023-05-31 Guy Horowitz , Stav Yanovsky Daye , Noa Avigdor-Elgrabli , Ariel Raviv

Education systems are dynamically changing to accommodate technological advances, industrial and societal needs, and to enhance students' learning journeys. Curriculum specialists and educators constantly revise taught subjects across…

Computers and Society · Computer Science 2024-03-12 Tamador Alkhidir , Edmond Awad , Aamena Alshamsi

Text classification is a very classic NLP task, but it has two prominent shortcomings: On the one hand, text classification is deeply domain-dependent. That is, a classifier trained on the corpus of one domain may not perform so well in…

Computation and Language · Computer Science 2022-10-28 Zilin Yuan , Yinghui Li , Yangning Li , Rui Xie , Wei Wu , Hai-Tao Zheng

Mapping a search query to a set of relevant categories in the product taxonomy is a significant challenge in e-commerce search for two reasons: 1) Training data exhibits severe class imbalance problem due to biased click behavior, and 2)…

Information Retrieval · Computer Science 2021-05-11 Ali Ahmadvand , Surya Kallumadi , Faizan Javed , Eugene Agichtein

Nowadays, with many e-commerce platforms conducting global business, e-commerce search systems are required to handle product retrieval under multilingual scenarios. Moreover, comparing with maintaining per-country specific e-commerce…

Computation and Language · Computer Science 2021-05-10 Hanqing Lu , Youna Hu , Tong Zhao , Tony Wu , Yiwei Song , Bing Yin

Complementary product recommendation, which aims to suggest items that are used together to enhance customer value, is a crucial yet challenging task in e-commerce. While existing graph neural network (GNN) approaches have made significant…

Information Retrieval · Computer Science 2025-12-02 Zekun Xu , Yudi Zhang

Dividing ads ranking system into retrieval, early, and final stages is a common practice in large scale ads recommendation to balance the efficiency and accuracy. The early stage ranking often uses efficient models to generate candidates…

Information Retrieval · Computer Science 2023-07-24 Xuewei Wang , Qiang Jin , Shengyu Huang , Min Zhang , Xi Liu , Zhengli Zhao , Yukun Chen , Zhengyu Zhang , Jiyan Yang , Ellie Wen , Sagar Chordia , Wenlin Chen , Qin Huang

Many E-commerce sites now offer product-specific question answering platforms for users to communicate with each other by posting and answering questions during online shopping. However, the multiple answers provided by ordinary users…

Information Retrieval · Computer Science 2020-06-30 Wenxuan Zhang , Yang Deng , Wai Lam

Retrieval-based dialogue systems select the best response from many candidates. Although many state-of-the-art models have shown promising performance in dialogue response selection tasks, there is still quite a gap between R@1 and R@10…

Computation and Language · Computer Science 2021-05-31 Mingzhi Yu , Diane Litman

The vocabulary mismatch problem is a long-standing problem in information retrieval. Semantic matching holds the promise of solving the problem. Recent advances in language technology have given rise to unsupervised neural models for…

Information Retrieval · Computer Science 2016-11-11 Kezban Dilek Onal , Ismail Sengor Altingovde , Pinar Karagoz , Maarten de Rijke

Text Classification finds interesting applications in the pickup and delivery services industry where customers require one or more items to be picked up from a location and delivered to a certain destination. Classifying these customer…

Information Retrieval · Computer Science 2021-09-21 Sumanth Prabhu , Moosa Mohamed , Hemant Misra

We introduce a novel multi-agent collaboration framework designed to enhance the accuracy and robustness of text classification models. Leveraging BERT as the primary classifier, our framework dynamically escalates low-confidence…

Computation and Language · Computer Science 2025-02-27 Hediyeh Baban , Sai A Pidapar , Aashutosh Nema , Sichen Lu

Understanding vision and language representations of product content is vital for search and recommendation applications in e-commerce. As a backbone for online shopping platforms and inspired by the recent success in representation…

Machine Learning · Computer Science 2022-08-23 Wonyoung Shin , Jonghun Park , Taekang Woo , Yongwoo Cho , Kwangjin Oh , Hwanjun Song

BERT-based text ranking models have dramatically advanced the state-of-the-art in ad-hoc retrieval, wherein most models tend to consider individual query-document pairs independently. In the mean time, the importance and usefulness to…

Information Retrieval · Computer Science 2021-04-20 Xiaoyang Chen , Kai Hui , Ben He , Xianpei Han , Le Sun , Zheng Ye

Language models that utilize extensive self-supervised pre-training from unlabeled text, have recently shown to significantly advance the state-of-the-art performance in a variety of language understanding tasks. However, it is yet unclear…

Information Retrieval · Computer Science 2020-09-29 Itzik Malkiel , Oren Barkan , Avi Caciularu , Noam Razin , Ori Katz , Noam Koenigstein

Addressing the challenges related to data sparsity, cold-start problems, and diversity in recommendation systems is both crucial and demanding. Many current solutions leverage knowledge graphs to tackle these issues by combining both…

Information Retrieval · Computer Science 2024-03-28 Yejin Kim , Scott Rome , Kevin Foley , Mayur Nankani , Rimon Melamed , Javier Morales , Abhay Yadav , Maria Peifer , Sardar Hamidian , H. Howie Huang

In this paper, we revisit the problem of product item classification for large-scale e-commerce catalogs. The taxonomy of e-commerce catalogs consists of thousands of genres to which are assigned items that are uploaded by merchants on a…

Machine Learning · Computer Science 2023-08-01 Hotaka Shiokawa , Pradipto Das , Arthur Toth , Justin Chiu