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Related papers: Description-Driven Task-Oriented Dialog Modeling

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Previous zero-shot dialogue state tracking (DST) methods only apply transfer learning, ignoring unlabelled data in the target domain. We transform zero-shot DST into few-shot DST by utilising such unlabelled data via joint and self-training…

Computation and Language · Computer Science 2024-04-04 Chuang Li , Yan Zhang , Min-Yen Kan , Haizhou Li

Pre-trained conversation models (PCMs) have achieved promising progress in recent years. However, existing PCMs for Task-oriented dialog (TOD) are insufficient for capturing the sequential nature of the TOD-related tasks, as well as for…

Computation and Language · Computer Science 2023-10-03 Lucen Zhong , Hengtong Lu , Caixia Yuan , Xiaojie Wang , Jiashen Sun , Ke Zeng , Guanglu Wan

Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

Computation and Language · Computer Science 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…

Computation and Language · Computer Science 2022-10-27 Lahari Poddar , György Szarvas , Cheng Wang , Jorge Balazs , Pavel Danchenko , Patrick Ernst

Existing dialog state tracking (DST) models are trained with dialog data in a random order, neglecting rich structural information in a dataset. In this paper, we propose to use curriculum learning (CL) to better leverage both the…

Computation and Language · Computer Science 2021-06-02 Yinpei Dai , Hangyu Li , Yongbin Li , Jian Sun , Fei Huang , Luo Si , Xiaodan Zhu

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

Computation and Language · Computer Science 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

Sequence-to-sequence state-of-the-art systems for dialogue state tracking (DST) use the full dialogue history as input, represent the current state as a list with all the slots, and generate the entire state from scratch at each dialogue…

Computation and Language · Computer Science 2024-10-17 Pietro Lesci , Yoshinari Fujinuma , Momchil Hardalov , Chao Shang , Yassine Benajiba , Lluis Marquez

Most task-oriented dialogue (TOD) benchmarks assume users that know exactly how to use the system by constraining the user behaviors within the system's capabilities via strict user goals, namely "user familiarity" bias. This data bias…

Computation and Language · Computer Science 2024-07-02 Takyoung Kim , Jamin Shin , Young-Ho Kim , Sanghwan Bae , Sungdong Kim

Building Task-Oriented Dialogue (TOD) systems that generalize across different tasks remains a challenging problem. Data-driven approaches often struggle to transfer effectively to unseen tasks. While recent schema-based TOD frameworks…

Computation and Language · Computer Science 2026-04-21 Radin Shayanfar , Chu Fei Luo , Rohan Bhambhoria , Samuel Dahan , Xiaodan Zhu

Task-oriented dialogue (TOD) systems function as digital assistants, guiding users through various tasks such as booking flights or finding restaurants. Existing toolkits for building TOD systems often fall short of in delivering…

Dialogue State Tracking (DST) is a key part of task-oriented dialogue systems, identifying important information in conversations. However, its accuracy drops significantly in spoken dialogue environments due to named entity errors from…

Computation and Language · Computer Science 2025-10-31 Jihyun Lee , Solee Im , Wonjun Lee , Gary Geunbae Lee

Robust state tracking for task-oriented dialogue systems currently remains restricted to a few popular languages. This paper shows that given a large-scale dialogue data set in one language, we can automatically produce an effective…

Computation and Language · Computer Science 2023-02-21 Mehrad Moradshahi , Victoria Tsai , Giovanni Campagna , Monica S. Lam

Task oriented dialog systems typically first parse user utterances to semantic frames comprised of intents and slots. Previous work on task oriented intent and slot-filling work has been restricted to one intent per query and one slot label…

Computation and Language · Computer Science 2018-10-19 Sonal Gupta , Rushin Shah , Mrinal Mohit , Anuj Kumar , Mike Lewis

Developing semi-supervised task-oriented dialog (TOD) systems by leveraging unlabeled dialog data has attracted increasing interests. For semi-supervised learning of latent state TOD models, variational learning is often used, but suffers…

Computation and Language · Computer Science 2022-07-26 Yucheng Cai , Hong Liu , Zhijian Ou , Yi Huang , Junlan Feng

Task oriented dialogue (TOD) requires the complex interleaving of a number of individually controllable components with strong guarantees for explainability and verifiability. This has made it difficult to adopt the multi-turn multi-domain…

Computation and Language · Computer Science 2020-10-07 Oluwatobi O. Olabiyi , Prarthana Bhattarai , C. Bayan Bruss , Zachary Kulis

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

The performance of task-oriented dialogue models is strongly tied to how well they track dialogue states, which records and updates user information across multi-turn interactions. However, current multi-domain DST encounters two key…

Computation and Language · Computer Science 2026-03-12 Haoxiang Su , Ruiyu Fang , Liting Jiang , Xiaomeng Huang , Shuangyong Song

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

Annotating task-oriented dialogues is notorious for the expensive and difficult data collection process. Few-shot dialogue state tracking (DST) is a realistic solution to this problem. In this paper, we hypothesize that dialogue summaries…

Computation and Language · Computer Science 2022-03-04 Jamin Shin , Hangyeol Yu , Hyeongdon Moon , Andrea Madotto , Juneyoung Park

The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…

Computation and Language · Computer Science 2022-04-06 Tom Young , Frank Xing , Vlad Pandelea , Jinjie Ni , Erik Cambria