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Navigating the diverse solution spaces of non-trivial software engineering tasks requires a combination of technical knowledge, problem-solving skills, and creativity. With multiple possible solutions available, each with its own set of…

Software Engineering · Computer Science 2023-01-31 Christoph Treude

Many organisations pursue digital transformation to enhance operational efficiency, reduce manual efforts, and optimise processes by automation and digital tools. To achieve this, a comprehensive understanding of their unique needs is…

Human-Computer Interaction · Computer Science 2025-11-06 Jiawei Zheng , Gokcen Yilmaz , Ji Han , Saeema Ahmed-Kristensen

This paper explores the integration of AI tools, such as ChatGPT and GitHub Copilot, in the Software Architecture for Embedded Systems course. AI-supported workflows enabled students to rapidly prototype complex projects, emphasizing…

Artificial Intelligence · Computer Science 2025-03-21 Giovanni Adorni , Daniele Grosso

Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…

Software Engineering · Computer Science 2025-03-18 Stefano Lambiase , Gemma Catolino , Fabio Palomba , Filomena Ferrucci

The coordination and cooperation of all the stakeholders involved is a decisive point for the control and the resolution of problems. In the insecurity events, the resolution should refer to a plan that defines a general framework of the…

Computers and Society · Computer Science 2020-06-14 Ahmed Maalel , Henda Ben Ghézala

Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

Artificial Intelligence · Computer Science 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

Software development is a complex task that necessitates cooperation among multiple members with diverse skills. Numerous studies used deep learning to improve specific phases in a waterfall model, such as design, coding, and testing.…

Software Engineering · Computer Science 2024-06-06 Chen Qian , Wei Liu , Hongzhang Liu , Nuo Chen , Yufan Dang , Jiahao Li , Cheng Yang , Weize Chen , Yusheng Su , Xin Cong , Juyuan Xu , Dahai Li , Zhiyuan Liu , Maosong Sun

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

Software development life cycle or SDLC for short is a methodology for designing, building, and maintaining information and industrial systems. So far, there exist many SDLC models, one of which is the Waterfall model which comprises five…

Software Engineering · Computer Science 2012-06-01 Youssef Bassil

Chatbots have become integral to various application domains, including those with safety-critical considerations. As a result, there is a pressing need for methods that ensure chatbots consistently adhere to expected, safe behaviours. In…

Artificial Intelligence · Computer Science 2024-11-22 Andrea Gatti , Viviana Mascardi , Angelo Ferrando

We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…

Information Retrieval · Computer Science 2024-05-24 Nolwenn Bernard , Krisztian Balog

A chatbot is a software developed to help reply to text or voice conversations automatically and quickly in real time. In the agriculture sector, the existing smart agriculture systems just use data from sensing and internet of things (IoT)…

Computation and Language · Computer Science 2023-08-08 Paweena Suebsombut , Pradorn Sureephong , Aicha Sekhari , Suepphong Chernbumroong , Abdelaziz Bouras

Large Language Models (LLMs) are frequently discussed in academia and the general public as support tools for virtually any use case that relies on the production of text, including software engineering. Currently there is much debate, but…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Mazen Mohamad , Philipp Leitner , Francisco Gomes de Oliveira Neto

In this article are discussed some problems in developing software related to the management of information flows. We presented the basic stages in their development. We bold a methodology for conceptual modeling and design of information…

Software Engineering · Computer Science 2016-06-09 Radoslva Kraleva , Velin Kralev

As a general purpose technology without a concrete pre-defined purpose, personal chatbots can be used for a whole range of objectives, depending on the personal needs, contexts, and tasks of an individual, and so potentially impact a…

Computers and Society · Computer Science 2024-05-01 Kimon Kieslich , Natali Helberger , Nicholas Diakopoulos

Project based learning (PBL) for software development (we call it software development PBL) has garnered attention as a practical educational method. A number of studies have reported on the introduction of social coding tools such as…

Software Engineering · Computer Science 2020-02-07 Yutsuki Miyashita , Yuki Yamada , Hiroaki Hashiura , Atsuo Hazeyama

This paper examines some common problems in Human-Robot Interaction (HRI) causing failures and troubles in Chat. A given use case's design decisions start with the suitable robot, the suitable chatting model, identifying common problems…

Robotics · Computer Science 2024-01-19 Manal Helal , Patrick Holthaus , Gabriella Lakatos , Farshid Amirabdollahian

System and application availability continues to be a fundamental characteristic of IT services. In recent years the IT Operations team at Wolters Kluwer CT Corporation has placed special focus on this area. Using a combination of goals,…

Software Engineering · Computer Science 2017-05-16 James J. Cusick