Towards a Collaborative Approach to Decision Making Based on Ontology and Multi-Agent System Application to crisis management

The coordination and cooperation of all the stakeholders involved is a decisive point for the control and the resolution of problems. In the insecurity events, the resolution should refer to a plan that defines a general framework of the procedures to be undertaken and the instructions to be complied with; also, a more precise process must be defined by the actors to deal with the case represented by the particular problem of the current situation. Indeed, this process has to cope with a dynamic, unstable and unpredictable environment, due to the heterogeneity and multiplicity of stakeholders, and finally due to their possible geographical distribution. In this article, we will present the first steps of validation of a collaborative decision-making approach in the context of crisis situations such as road accidents. This approach is based on ontologies and multi-agent systems.