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Recently, large language models (LLMs) have been introduced into recommender systems (RSs), either to enhance traditional recommendation models (TRMs) or serve as recommendation backbones. However, existing LLM-based RSs often do not fully…

Information Retrieval · Computer Science 2025-05-27 Bowen Zheng , Xiaolei Wang , Enze Liu , Xi Wang , Lu Hongyu , Yu Chen , Wayne Xin Zhao , Ji-Rong Wen

Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…

Human-Computer Interaction · Computer Science 2025-08-05 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Large Language Models (LLMs) have seen widespread deployment in various real-world applications. Understanding these biases is crucial to comprehend the potential downstream consequences when using LLMs to make decisions, particularly for…

Computation and Language · Computer Science 2024-01-10 Abel Salinas , Parth Vipul Shah , Yuzhong Huang , Robert McCormack , Fred Morstatter

Recommendation systems focus on helping users find items of interest in the situations of information overload, where users' preferences are typically estimated by the past observed behaviors. In contrast, conversational recommendation…

Computation and Language · Computer Science 2022-03-29 Ting-Chun Wang , Shang-Yu Su , Yun-Nung Chen

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

Large language models (LLMs) are increasingly being used in user-facing applications, from providing medical consultations to job interview advice. Recent research suggests that these models are becoming increasingly proficient at inferring…

Computation and Language · Computer Science 2025-07-22 Matthew Kearney , Reuben Binns , Yarin Gal

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

We tackle the challenge of integrating large language models (LLMs) with external recommender systems to enhance domain expertise in conversational recommendation (CRS). Current LLM-based CRS approaches primarily rely on zero/few-shot…

Information Retrieval · Computer Science 2026-03-31 Chuang Li , Weida Liang , Hengchang Hu , See-Kiong Ng , Min-Yen Kan , Haizhou Li , Yang Deng

While personalized recommendations are often desired by users, it can be difficult in practice to distinguish cases of bias from cases of personalization: we find that models generate racially stereotypical recommendations regardless of…

Computation and Language · Computer Science 2025-06-03 Anjali Kantharuban , Jeremiah Milbauer , Maarten Sap , Emma Strubell , Graham Neubig

Modern language models are trained on large amounts of data. These data inevitably include controversial and stereotypical content, which contains all sorts of biases related to gender, origin, age, etc. As a result, the models express…

Computation and Language · Computer Science 2025-09-03 Aleksandra Sorokovikova , Pavel Chizhov , Iuliia Eremenko , Ivan P. Yamshchikov

Recent advances in pretrained language models (PLMs) have significantly improved conversational recommender systems (CRS), enabling more fluent and context-aware interactions. To further enhance accuracy and mitigate hallucination, many…

Artificial Intelligence · Computer Science 2025-11-18 Yongwen Ren , Chao Wang , Peng Du , Chuan Qin , Dazhong Shen , Hui Xiong

Conversational Recommender Systems (CRSs) leverage natural language interactions for personalized recommendation, yet information-scarce dialogue histories and single-turn recommendation paradigms may severely hinder accurate modeling of…

Information Retrieval · Computer Science 2026-04-07 Xingyuan Xiang , Xiangchen Pan , Wei Wei

The benefits and capabilities of pre-trained language models (LLMs) in current and future innovations are vital to any society. However, introducing and using LLMs comes with biases and discrimination, resulting in concerns about equality,…

Computers and Society · Computer Science 2023-12-05 Vithya Yogarajan , Gillian Dobbie , Te Taka Keegan , Rostam J. Neuwirth

Large language models (LLMs) present an enormous evolution in the strategic potential of conversational recommender systems (CRS). Yet to date, research has predominantly focused upon technical frameworks to implement LLM-driven CRS, rather…

Information Retrieval · Computer Science 2026-04-01 Hannes Kunstmann , Joseph Ollier , Joel Persson , Florian von Wangenheim

Speech-aware LLMs (SLLMs) have recently achieved state-of-the-art ASR performance; however, they still fail to accurately transcribe bias words that appear rarely or never in the training data. Contextual biasing mechanisms are commonly…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-15 Sashi Novitasari , Takashi Fukuda , Kurata Gakuto , George Saon

Recommender systems help users navigate information overload by providing personalized recommendations aligned with their preferences. Collaborative Filtering (CF) is a widely adopted approach, but while advanced techniques like graph…

Information Retrieval · Computer Science 2024-09-24 Qiyao Ma , Xubin Ren , Chao Huang

Recommender systems have become increasingly ubiquitous in daily life. While traditional recommendation approaches primarily rely on ID-based representations or item-side content features, they often fall short in capturing the underlying…

Information Retrieval · Computer Science 2025-08-12 Yunze Luo , Yinjie Jiang , Gaode Chen , Xinghua Zhang , Jun Zhang , Jian Liang , Kaigui Bian

Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…

Computation and Language · Computer Science 2024-02-27 Mathieu Ravaut , Hao Zhang , Lu Xu , Aixin Sun , Yong Liu

Recommender systems are crucial for personalizing user experiences but often depend on implicit feedback data, which can be noisy and misleading. Existing denoising studies involve incorporating auxiliary information or learning strategies…

Information Retrieval · Computer Science 2025-02-14 Shuyao Wang , Zhi Zheng , Yongduo Sui , Hui Xiong

Conversational Recommender Systems (CRSs) aim to elicit user preferences via natural dialogue to provide suitable item recommendations. However, current CRSs often deviate from realistic human interactions by rapidly recommending items in…

Information Retrieval · Computer Science 2025-09-01 Manato Tajiri , Michimasa Inaba
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