English
Related papers

Related papers: Unintended Bias in Language Model-driven Conversat…

200 papers

Conversational recommender systems (CRSs) aim to capture user preferences and provide personalized recommendations through multi-round natural language dialogues. However, most existing CRS models mainly focus on dialogue comprehension and…

Information Retrieval · Computer Science 2024-07-09 Yunjia Xi , Weiwen Liu , Jianghao Lin , Bo Chen , Ruiming Tang , Weinan Zhang , Yong Yu

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Conversational recommender systems (CRS) aim to proactively elicit user preference and recommend high-quality items through natural language conversations. Typically, a CRS consists of a recommendation module to predict preferred items for…

Computation and Language · Computer Science 2023-06-06 Xiaolei Wang , Kun Zhou , Ji-Rong Wen , Wayne Xin Zhao

This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…

Computation and Language · Computer Science 2024-05-06 Chuang Li , Yang Deng , Hengchang Hu , Min-Yen Kan , Haizhou Li

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

Although value-aligned language models (LMs) appear unbiased in explicit bias evaluations, they often exhibit stereotypes in implicit word association tasks, raising concerns about their fair usage. We investigate the mechanisms behind this…

Computation and Language · Computer Science 2025-06-10 Lihao Sun , Chengzhi Mao , Valentin Hofmann , Xuechunzi Bai

Conversational recommendation system (CRS) is able to obtain fine-grained and dynamic user preferences based on interactive dialogue. Previous CRS assumes that the user has a clear target item. However, for many users who resort to CRS,…

Information Retrieval · Computer Science 2022-02-08 Yiming Zhang , Lingfei Wu , Qi Shen , Yitong Pang , Zhihua Wei , Fangli Xu , Bo Long , Jian Pei

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Conversational Recommender Systems (CRSs) have become increasingly popular as a powerful tool for providing personalized recommendation experiences. By directly engaging with users in a conversational manner to learn their current and…

Information Retrieval · Computer Science 2025-03-04 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Large language models (LLMs) have demonstrated remarkable capabilities in simulating human behaviour and social intelligence. However, they risk perpetuating societal biases, especially when demographic information is involved. We introduce…

Computers and Society · Computer Science 2025-06-11 Bryan Chen Zhengyu Tan , Roy Ka-Wei Lee

Large Language Models (LLMs) excel in various tasks, including personalized recommendations. Existing evaluation methods often focus on rating prediction, relying on regression errors between actual and predicted ratings. However, user…

Computation and Language · Computer Science 2025-01-24 Zhaoxuan Tan , Zinan Zeng , Qingkai Zeng , Zhenyu Wu , Zheyuan Liu , Fengran Mo , Meng Jiang

As a paradigm that delves into the deep seated drivers of user behavior, motivation-based recommendation systems have emerged as a prominent research direction in the field of personalized information retrieval. Unlike traditional…

Information Retrieval · Computer Science 2026-03-16 Yicheng Di

Pre-trained Language models (PLMs) have been acknowledged to contain harmful information, such as social biases, which may cause negative social impacts or even bring catastrophic results in application. Previous works on this problem…

Computation and Language · Computer Science 2024-06-17 Yan Liu , Yu Liu , Xiaokang Chen , Pin-Yu Chen , Daoguang Zan , Min-Yen Kan , Tsung-Yi Ho

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by capturing user preferences through interactive dialogues. Explainability in CRSs is crucial as it enables users to understand the reasoning behind…

Computation and Language · Computer Science 2025-10-03 Zhangchi Qiu , Linhao Luo , Shirui Pan , Alan Wee-Chung Liew

Recently, conversational recommender system (CRS) has become an emerging and practical research topic. Most of the existing CRS methods focus on learning effective preference representations for users from conversation data alone. While, we…

Information Retrieval · Computer Science 2020-08-20 Kun Zhou , Wayne Xin Zhao , Hui Wang , Sirui Wang , Fuzheng Zhang , Zhongyuan Wang , Ji-Rong Wen

Recently, Large Language Models (LLMs) have been widely employed in Conversational Recommender Systems (CRSs). Unlike traditional language model approaches that focus on training, all existing LLMs-based approaches are mainly centered…

Computation and Language · Computer Science 2025-09-26 Jianyu Wen , Jingyun Wang , Cilin Yan , Jiayin Cai , Xiaolong Jiang , Ying Zhang

Large Language models (LLMs), such as ChatGPT, have gained popularity in recent years with the advancement of Natural Language Processing (NLP), with use cases spanning many disciplines and daily lives as well. LLMs inherit explicit and…

Computation and Language · Computer Science 2025-12-01 Fatima Kazi

Large Language Models (LLMs) can infer sensitive attributes such as gender or age from indirect cues like names and pronouns, potentially biasing recommendations. While several debiasing methods exist, they require access to the LLMs'…

Information Retrieval · Computer Science 2026-03-16 Mihaela Rotar , Theresia Veronika Rampisela , Maria Maistro

Understanding what users like is relatively straightforward; understanding what users dislike, however, remains a challenging and underexplored problem. Research into users' negative preferences has gained increasing importance in modern…

Information Retrieval · Computer Science 2026-01-23 Xinda Chen , Jiawei Wu , Yishuang Liu , Jialin Zhu , Shuwen Xiao , Junjun Zheng , Xiangheng Kong , Yuning Jiang

Implicit feedback (e.g., clicks, dwell times, etc.) is an abundant source of data in human-interactive systems. While implicit feedback has many advantages (e.g., it is inexpensive to collect, user centric, and timely), its inherent biases…

Information Retrieval · Computer Science 2016-08-17 Thorsten Joachims , Adith Swaminathan , Tobias Schnabel